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  • QuestionCan I use an app with this microwave?

    • Answer Yes, this microwave is app compatible.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a timer?

    • Answer Yes, this microwave does have a timer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have sensor cook feature?

    • Answer Yes, this microwave has a sensor cook feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre there preset programs available on this microwave?

    • Answer Yes, this microwave has 40 preset programs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this microwave be used for air frying?

    • Answer Yes, this microwave has an air fry oven cooking mode.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave work with Alexa?

    • Answer Yes, this microwave works with Amazon Alexa.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this microwave have a removable turntable?

    • Answer Yes, this microwave has a removable turntable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this vent out a pipe like a normal microwave?

    Asked by Jason.

    • Answer Hi Jason. As indicated in its title, the LG 1.7 cu. ft. Smart Wi-Fi Enabled Built-In Speed Oven & Microwave, Model # MZBZ1715S is a "Built-In Speed Oven & Microwave" meaning that it is designed for installation in a cabinet so it can only be room-vented (recirculating mode). Steam is normally produced during cooking. The oven is designed to vent steam out of the vent...^Ivan

      Answered by LG Digital Customer Care

  • QuestionMy cabinet space for a built in microwave is 30 in wide & 24 in deep. My builder says this space isn’t deep enough for this microwave (LG 1.7 cu.ft. ) which is 23 1/4 in deep. He says it needs more room for connection cords, etc.?

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG 1.7 cu. ft. Smart Built-In Microwave Speed Oven (MZBZ1715S) model. The LG MZBZ1715S microwave is designed to be installed inside cabinets to save counter space. The microwave itself is 23 1/4 inches deep, and it is important to allow for additional space for proper ventilation and cord management. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MZBZ1715S.BSTELGA. ^Cris

      Answered by LG Digital Customer Care

  • Questionthe pictures don't show the top inside of the microwave. are there exposed coils? or is the heating element hidden up top? curious about splatters and cleaning if the coils are exposed. also what is the max temperature this goes for convection bake?

    Asked by Anonymous.

    • Answer Hi there. Thanks for reaching out. For the LG - 1.7 cu.ft. Convection Built-In Microwave w/Sensor Cook and AirFry coils does not show. To clean add a few tablespoons of baking soda to a bowl of warm water. Let the baking soda dissolve. Place in the microwave and run for 3 minutes or until the microwave fills with steam. Let the mixture sit in the closed microwave so the steam penetrates the grim. Then wipe clean. Highest baking is 212 Farhrenheit.~Jai.

      Answered by LG Digital Customer Care

  • Questioncan this be installed in an island?

    Asked by lpg52.

    • Answer Hi there. Thanks for reaching out. LG does not recommend installing LG Microwaves in a island or a peninsula cabinet. Be sure the upper cabinet and rear wall structures can support 150 lbs, plus the weight of any items you place inside the oven or upper cabinet. NOTE: Do not attempt to install the microwave oven if you cannot find a wall stud. `Jai.

      Answered by LG Digital Customer Care

  • QuestionCan i bake a 9x13 pan of cookies in this oven? Is there a rack that isn't round?

    Asked by deb.

    • Answer There is no rack that isn't round but a 9x13 pan will easily fit inside.

      Answered by RichardH

  • Questiondoes the menu board light up?

    Asked by cj.

    • Answer The menu board does not light up which is annoying at times. I bought along with oven where the menu board does light up. I wish the microwave menu lit the same as the oven.

      Answered by Patw

  • QuestionIf we bought a house with this installed, and some of the accessories are missing, can they be purchased?

    Asked by Sheena.

    • Answer Hello there, Sheena. We understand your inquiry about purchasing missing accessories for your unit. Yes, we would be happy to help you explore options for purchasing replacement accessories for your MZBZ1715S. We want to make sure you have everything you need to fully utilize your unit in your new home. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-built-in-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G565352V To help us properly identify and locate the specific accessories you need for your unit, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionJust got this installed, and every 5 seconds in air fry the light dims for a couple seconds then comes back on. Air fry mode stays active..what is this?? Also, I noticed Air fryer isnt very powerful....have to up temp and double the time. Is this normal?

    Asked by Airfry.

    • Answer Hello there. Thank you for sharing your experience with the MZBZ1715S. We understand your inquiry regarding the light dimming during Air Fry mode and the performance of the air fryer function. The light dimming you are seeing is normal behavior, as it is a characteristic of how the appliance regulates its power consumption during high-demand cooking functions. For the air fry function, please ensure you are using the provided metal tray, as the glass tray is for microwave use only. This can impact the performance of the air fry feature. https://www.bestbuy.com/site/lg-1-7-cu-ft-convection-built-in-microwave-with-sensor-cooking-and-air-fry-stainless-steel/6503682.p?skuId=6503682 We can assist you further on this matter. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this microwave be available in the black stainless option?

    Asked by Griffins.

    • Answer The LG 1.7 Cu. Ft. Convection Built-In Microwave with Sensor Cooking and Air Fry - Stainless Steel, Model # MZBZ1715S is available in Black Stainless Steel. Check with Best Buy's Customer Support to inquire if they carry it in Black Stainless Steel...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat part of this product contains PFAS? There is a disclosure that it contains PFAS - is it one of the accessories, such as a pan? If so, which one?

    Asked by abitofluck.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your situation and appreciate your inquiry regarding the PFAS disclosure for your MZBZ1715S Speed Oven Microwave. Based on our official information, the PFAS-related disclosure applies specifically to one of the included accessories. In this case, it is associated with the metal accessory that features a non-stick coating. This coating is designed to enhance performance and ease of use. As a troubleshooting step, we recommend reviewing the documentation that came with your product, as it includes detailed information regarding any PFAS-containing components. This will help clarify the materials used and ensure that you have all the relevant details regarding your appliance’s accessories. https://www.lg.com/us/cooking-appliances/lg-mzbz1715s-speed-oven-microwave#pdp_specs Please send us a private message on Social Media @LGUSSupport so that our team can offer you further personalized guidance and address any additional questions you might have. We understand your situation and are here to help ensure you have the best possible experience with your LG appliance. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this require a trim kit? What is model number and price?

    Asked by rhasetx1.

    • Answer Hello there. Thank you for your inquiry regarding the LG - 1.7 Cu. Ft. Convection Built-In Microwave with Sensor Cooking and Air Fry. We understand your inquiry regarding the installation accessories. Yes, if you plan to install this unit into a wall or cabinet, a trim kit is required. The compatible trim kit models are MKC2177AS (27") and MKC2170AS (30"). As prices can vary by retailer, we recommend checking with your preferred authorized dealer for the most current pricing. https://www.bestbuy.com/product/lg-1-7-cu-ft-convection-built-in-microwave-with-sensor-cooking-and-air-fry-stainless-steel/J7G565352V For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • Questioncan I microwave 2 plates at the same time? is there a rack for it?

    Asked by marie.

    • Answer Hi there, Marie. Thank you for your inquiry about the LG MZBZ1715S microwave! Yes, this unit includes a removable rack that allows you to microwave two plates at the same time, making it convenient for reheating or cooking multiple dishes. Be sure to follow the guidelines in the manual for proper rack placement to ensure even cooking and safe operation. If you have additional questions or need assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. We’re here to help! —Avril

      Answered by LG Digital Customer Care

  • Questionis there a 200v model? Model:MZBZ1715SSKU:6503682 is the model switchable between 110 vs 220? my unit is wired at 110 but it hardly works. thinking it's a 220??

    Asked by power.

    • Answer Hi there! Thank you for your question regarding the LG MZBZ1715S speed oven/microwave. We understand your concerns about the power supply and performance. This model is designed to operate on a 120V electrical supply and is not switchable between 110V and 220V. If your unit is currently wired for 110V and you're experiencing issues, it’s essential to check the electrical connections and ensure that the outlet is functioning properly. Sometimes, inadequate power supply can affect performance. We recommend having a qualified electrician inspect your wiring to ensure everything is set up correctly. https://www.lg.com/us/cooking-appliances/lg-mzbz1715s-speed-oven-microwave#pdp_specs If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help you out! We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care