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I had this issue I had to shut off my sound completely on the tv itself and turn on the sound output via Bluetooth. Try YouTubing it I’m sure there’s something there to help you.
Sorry, there was a problem. Please try again later.We are sorry to hear you are having issues with the sound on your soundbar. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
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