“has anyone been able to successfully updated the s/w or f/w on this soundbar? everytime i try, it sayS d-up and then FAIL.”

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• Did you rename the update file to match the unit's model. Just need to change one letter. Its in the instructions n the same page you download the file from. Make sure the unit is turned on and the USB mode selected BEFORE inserting the thumb drive that has the file on it.

  Answered by Hootmon 7 years ago

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• You can find the update guide on the following link along with instructions on how to update the unit: http://www.lg.com/us/support-product/lg-SJ5Y-S#manuals ^CP

  Answered by LG Digital Customer Care 7 years ago

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