Questions & Answers

Q: QuestionCan you exhaust this outside?

Asked 3 years ago by Venting.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and ExtendaVent 2.0 - Black Stainless Steel

• A:Answer Yes I bent mine to outside

  Answered 3 years ago by Reyg

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Q: QuestionOur new LG over the stove microwave, with external venting, seems to blow some air down onto the stovetop while the fan is on. Is this supposed to happen? Does it mean it’s not really venting to the outside?

Asked 1 month ago by Mary.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer It is considered normal for the LG 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel, Model: MVEL2137F, to blow air down onto the range below, even when configured for external venting. The main fan that exhausts smoke and grease out of your house (the range hood function) is different from the fan that cools the microwave’s internal components. The cooling fan often discharges air through the front or bottom of the unit, creating a slight, constant breeze when the microwave is in use. LG microwaves have an "auto vent" feature that senses heat from the cooktop below and turns on the ventilation fan automatically. This can cause air to blow even if you didn't manually turn on the fan, and it may continue for up to 30 minutes after cooking. The microwave’s vent fan should be turned on whenever you use the cooktop below it. The fan captures smoke, steam, and odors, and also prevents the heat from the cooktop from damaging microwave components. If the microwave is cooking, the vent fan turns on automatically if the sensors detect too much heat from the cooktop. This is designed to prevent microwave component damage...;^Ivan..

  Answered 1 month ago by LG Digital Customer Care

  
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Q: Questionif i buy lg over range microwave 2-1 cuft extendavebt does best buy do installation also?

Asked 1 year ago by usha.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Hi there. Thank you for considering the LG MVEL2137F over-the-range microwave with Extendavent. We understand that you're curious about the installation services provided by Best Buy. While installation services are generally offered by many of our authorized retailers, including Best Buy, we recommend confirming this directly with Best Buy at the time of purchase. Additionally, for a seamless installation process, ensure that the mounting location meets the unit's requirements, such as appropriate clearance and proper ventilation. If you have further questions or need additional assistance, feel free to send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDo other LG models have Extendavent feature and does that feature require venting to the outside?

Asked 1 year ago by Killr.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Hi there. Please know that for the ExtendaVent to function properly, the over-the-range microwave must be vented to the outside through ductwork. The ExtendaVent cannot operate as a ductless or recirculating vent. Aside from MVEL2137F, models MHEC1737D, MVEF1337F, and MVEL2033D also have the ExtendaVent feature. -Charles

  Answered 1 year ago by LG Digital Customer Care

  
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Q: Questionwhat is "extedndaVent"

Asked 2 years ago by Venti.

• A:Answer The vent on the bottom when you press in on it it comes out about 6 inches to extend the amount of area that the fan will help remove the heat and also gives you a bigger lip area. But unless you have a well lit, kitchen control panel is not back, lit and it makes it extremely difficult to see the numbers so much so that you have to have a flashlight handy to shine on it

  Answered 2 years ago by JohnHVerified Purchase

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Q: QuestionStove top LIGHT(s). Does it have 2 separate light locations OR ONE? Where is light or lights located under the microwave? Center front? Rear? One on Left & one on Right? THANK YOU!!

Asked 2 years ago by MLHomestead.

• A:Answer There is a single led light located center front of the vent hood when the hood is retracted. When the hood is extended the light is then in the center middle of the vents.

  Answered 2 years ago by VetmanVerified Purchase

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Q: QuestionSome say this microwave doesnt come with mounting bracket for install. If so, where do I purchase to properly install? Does best buy sell it?

Asked 2 years ago by Caress.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer It does come with the mounting bracket, but we had one in previously, so we didn't need it. I don't believe they've made it a separate charge, but Best Buy does provide it.

  Answered 2 years ago by shopper4lifeVerified Purchase

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Q: QuestionHello! Is the "Add 30 seconds" an express button or does time already have to be added to use it? Thanks!

Asked 3 years ago by KayD.

• A:Answer Hi, Here's the function for =30 seconds: Start cooking without pressing the START/ Enter button. • Press +30 seconds to cook for 30 seconds at high. • Press +30 seconds during cooking to increase the cook time by 30 seconds. (Add up to 99 minutes and 59 seconds)^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionBonjour, Est-ce que plusieurs langues sont disponibles pour l'utilisation du présent modèle svp? Merci.

Asked 3 years ago by Anonymous.

• A:Answer Bonjour, oui il y a plusieurs langues disponibles dans ce modèle. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionIs this microwave finger-proof?

Asked 3 years ago by LynnD.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Hi, This is PrintProof Stainless Steel. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: Questiongoes control panel light up to see it

Asked 14 hours ago by Anonymous.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Yes. It is plain black glass when not in use. When you open the door or tap the glass before openjng the door the full display of all options light up. Love this microwave, it is the updated version of older model that lasted 12 yesrs for me. 5 star for sure.

  Answered 7 hours ago by Anonymous

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Q: QuestionDO I HAVE TO CHANGE THE VENTILATION ON THE MICRO1AVE M I HANE NO DUCT FOR OUSIDE VENTING, AND WHAT IS THIS External, Recirculating VENTING? I NEED TO KNOW IF THE MICROWAVE IS ALREADY SETUP FOR INSIDE VENTING?

Asked 3 weeks ago by BOE.

• A:Answer Like all other LG Over-the-Range Microwave Ovens, the LG 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Black Stainless Steel, Model # MVEL2137D, can be vented in one of three ways; roof-venting, wall-venting, or room-venting (aka recirculating/ductless mode). The microwave oven only requires ductwork to properly vent through a roof or wall. If exterior ducting is not available, the unit can be set up to recirculate air back into the kitchen, which does not require external ducting but does require the use of a charcoal filter, which is typically included in the packaging and needs to be placed behind the top vent grille...^Ivan.

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionDoes this model replace model LMV2031TW

Asked 1 month ago by Anonymous.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer The LG 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent® 2.0 - Stainless Steel, Model # MVEL2137F, is NOT a replacement for the LG 2.0 cu. Ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV2031ST (your model number LMV2031TW is incorrect). Other current LG Over-the-Range microwave ovens with a 2.0 Cu. Ft capacity are Models: LMVM2033ST, LMV2031SS, MVEL2035X, MVEL2034X...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionDoes this model have recirclating venting? We have a downdraft oven so can't vent to the outside.

Asked 3 months ago by Jsprague56.

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the venting capabilities of the MVEL2125F. To answer your question, yes, this model supports recirculating venting. The specifications indicate the inclusion of a charcoal filter, which is designed to filter air before recirculating it back into the room, making it suitable for setups where external venting is not possible. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-stainless-steel/J7G56535Y7 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWhat is the size or diameter of the connection to the external vent, for the external vented configuration?

Asked 3 months ago by hellojohnson.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer If you are going to vent the LG 2.1 cu. Ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®, Model # MVEL2137F, through the roof or through the wall, the standard fittings and their equivalent length in feet are: • 3 1/4" x 10" to 6" transition = 5 ft. • 3 1/4" x 10" 90° elbow = 25 ft. • 90° elbow = 10 ft. • 3 1/4" x 10" wall cap = 40 ft. • 45° elbow = 5 ft. When Installing Venting, you will need to keep the length of the ductwork and the number of elbows to a minimum to ventilate your oven efficiently. The total length of the duct system, including straight duct, elbows, transitions, and wall or roof caps must not exceed 140 feet. For best performance, do not use more than three 90 degree elbows, and keep the length as short as possible. If you have existing duct that is round, you must use a rectangular-to-round adapter, with a rectangular 3" extension duct installed between the damper assembly and the adapter to prevent the exhaust damper from sticking...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionA lot of Best Buy over the oven microwaves do not have good interior lights as well as underneath the microwave lights. What kind of lights does this one have? Does it have LED lights or bright lights?

Asked 3 months ago by Cheryl.

• A:Answer Hi there. We understand your inquiry regarding the lighting features of this microwave. This model is equipped with bright LED lighting for both the interior and the cooktop area, providing clear visibility during use. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-black-stainless-steel/J7G56535P8 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionWhat is the CFM rating?

Asked 4 months ago by Woodmeister.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer The LG 2.1 cu. Ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®, Model # MVEL2137F, has a 400 CFM rating...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionWhere is the vent exhaust outlet? Please show a picture of the back and of the mounting bracket.

Asked 5 months ago by whyisshoppingforappliancessohard.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Regrettably, we do not have any stock images showing the back of the LG 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent® 2.0 - Stainless Steel, Model # MVEL2137F, nor its mounting plate. The microwave oven has knockouts located an inch or two from the top of the unit in the back that can be cut out and removed with side cutters or tin snips, and you will need to rotate and reinstall the blower unit a so that it is aligned with the exhaust ports...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionI am buying this microwave . Currently I do not have provision for vent out . Does Best Buy installation offer that to install with vent out . If not do they have any preferred endors who can offer that service

Asked 7 months ago by Shiv.

This question was asked about the related product: LG - 2.1 Cu. Ft. Over-the-Range Smart Microwave with Sensor Cooking and ExtendaVent 2.0 - Stainless Steel

• A:Answer Hello there, Shiv. We understand your inquiry about the LG Over-the-Range Smart Microwave (MVEM2033D) and the installation services offered by Best Buy. While our team can answer questions about our products, for specifics regarding third-party retailer services like installation, it's best to contact them directly. Based on publicly available information, Best Buy's standard installation for over-the-range microwaves generally includes connecting the new unit to existing electrical outlets and ductwork. However, they typically do not perform any new construction, such as cutting into walls or cabinets to create a new vent duct. For that type of work, it is often necessary to hire a licensed contractor or electrician. https://www.bestbuy.com/product/lg-2-1-cu-ft-over-the-range-smart-microwave-with-sensor-cooking-and-extendavent-2-0-printproof-stainless-steel/J7G56535YV Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 7 months ago by LG Digital Customer Care

  
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