A:AnswerHello there, thank you for your question about the MVEL2137F model. For proper installation of the mounting bracket, a clearance of at least 30 inches from the bottom of the shelf above the unit to the bottom of the mounting bracket is recommended. Additionally, it’s important to account for the height difference between the back and front of the unit; the back is typically taller to allow for optimal ventilation. If you have any further questions or need additional assistance, please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to help. We appreciate your time! —Avril
A:AnswerIt doesn't need clearance on the sides. Just a hair of space to get it in. It needs a 30 inch width space between the cabinets and it measures 29 7/8" wide.
A:AnswerThe LG 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent®2.0 & EasyClean®, Model # MVEL2137F has one charcoal filter and if it is vented inside, the charcoal filter should be replaced every 6 to 12 months, and more often if necessary. The charcoal filter cannot be cleaned. To order a new charcoal filter, contact an LG Customer Information Center or visit the lg.com website. The Cooktop Light is an incandescent appliance bulb. It is not an LED bulb, but it can be replaced with an equivalent LED bulb...^Ivan
A:AnswerTouch the settings button, then 1, then 2 to turn the sound off. However, if you turn off the sound, you lose all sounds; button presses, timer beeps, etc.
A:AnswerHi, Press STOP/Clear and press Clock.Press the number keys to set the correct time of day, and press START/Enter. Press 1 to select AM, or 2 to select PM. Press START/Enter. Here's the manual https://www.lg.com/us/support/manuals-documents?customerModelCode=MVEL2137F&csSalesCode=MVEL2137F.BRSELGA&category=CT00000303&subcategory=CT10000075. ^Vanessa
A:AnswerStraight from the description page for the Tec Members:
Features
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Get unlimited tech support on all the technology in your home, no matter where you bought it. We’re always ready to help you in store, over the phone and 24/7 online.
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Say goodbye to debating whether to add protection when you buy new tech. With Totaltech, you’ll get up to 24 months of product protection on most Best Buy purchases, including AppleCare+ on Apple products, with an active membership.¹
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From TV mounting to installing a smart video doorbell, there’s a huge list of in-home installations that we’ll do for free when you purchase your product from Best Buy.² You’ll also get free delivery on your Best Buy purchases.
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Get expert advice, product recommendations, appointment support and much more. Connect with us through a dedicated Totaltech support line, available 24/7/365.
Access to exclusive Totaltech member pricing.
Enjoy member-only prices on select products and services.³
Free 2-day shipping.
You’ll also get free same-day delivery whenever available. No minimum purchase required.⁴
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Save 20% on labor for repairs and advanced services, and 10% on labor for custom installations.⁶
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A:AnswerHi there! Thanks for reaching out with your question about the MVEL2137F. We understand that durability is essential, especially when it comes to key components like the control panel. While issues with the keypad on this model are rare, please know that individual part replacements are often possible, depending on the specific situation and part availability. Our goal is to provide the most convenient and cost-effective solutions if any issues arise. You may access this link for more information, go to "All Specs":https://www.lg.com/us/cooking-appliances/lg-mvel2137f-over-the-range-microwave. If you'd like further details or need assistance with anything else, please send us a private message on Social Media @LGUSSupport, and we’d be happy to help.
—Avril
A:AnswerHi there! Thank you for sharing your experience with us. We understand how frustrating it can be when an appliance like the MVEL2137F microwave doesn't meet your expectations, especially after investing in a complete set of LG appliances. Your satisfaction is important to us, and we want to help you find a solution.
We recommend checking the microwave’s power supply and ensuring it's securely plugged in. If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience and hope to resolve this matter for you.
—Avril
A:AnswerAs long as it is installed correctly you should have no problem opening it. Be sure to pay attention to cabinet depth and product dimensions. Love the sleek look without the handle.
A:AnswerHi there, Deegs! Thank you for your question about the MVEL2137F model. When the lights are off, the display will show only the clock, and the menu options will not be visible. The menu options are designed to illuminate when you touch the control panel, making them easy to see against the glass surface. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport. Our team is here to help! Thank you for choosing LG!
—Avril
A:AnswerThank you for your interest in the LG Microwave (MVEL2137D) model. The LG MVEL2137D and MVEL2125F microwaves are both over-the-range models with different capacities. The MVEL2137D is a 2.1 cu. ft. Smart Over-the-Range Microwave with ExtendaVent® 2.0, while the MVEL2125F is a 2.0 cu. ft. Smart Over-the-Range Microwave with ExtendaVent® 2.0. The main difference between the two is the capacity, with the MVEL2137D being slightly larger at 2.1 cu. ft. compared to the MVEL2125F at 2.0 cu. ft. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-MVEL2137D.BBDELGA. ^Cris
