Drying time very long ? null

some of the times have been more than 2 hours. we keep getting a DRN message and it hasnt finished a dry load yet.

Hi there! Thank you for reaching out about your LG WKHC152HWA WashTower. We understand that long drying times can be a concern, and we’re here to help! If you’re experiencing longer than expected drying times, consider a few troubleshooting steps: ensure that the lint filter is clean, as the Auto Cleaning Condenser™ feature helps maintain drying efficiency but may require regular checks for optimal performance. Additionally, verify that you are using the appropriate drying program for your load type; heavier items may require a longer drying time. You might also want to experiment with different drying levels, such as "Very" or "Normal," to see if that improves your drying times. https://www.lg.com/us/washers-dryers/lg-wkhc152hwa-washtower#pdp_specs If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience! —Renzo

“Drying time very long ?”

Asked by Anonymous 1 year ago

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LG - 2.4 Cu. Ft. HE Smart Front Load Washer and 4.2 Cu. Ft. Electric Dryer WashTower wSteam and Ventless Heat Pump Technology - White-Front_Standard

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some of the times have been more than 2 hours. we keep getting a DRN message and it hasnt finished a dry load yet.
Answered by SteveR 1 year ago
Sorry, there was a problem. Please try again later.
Hi there! Thank you for reaching out about your LG WKHC152HWA WashTower. We understand that long drying times can be a concern, and we’re here to help! If you’re experiencing longer than expected drying times, consider a few troubleshooting steps: ensure that the lint filter is clean, as the Auto Cleaning Condenser™ feature helps maintain drying efficiency but may require regular checks for optimal performance. Additionally, verify that you are using the appropriate drying program for your load type; heavier items may require a longer drying time. You might also want to experiment with different drying levels, such as "Very" or "Normal," to see if that improves your drying times. https://www.lg.com/us/washers-dryers/lg-wkhc152hwa-washtower#pdp_specs If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care 1 year ago
Sorry, there was a problem. Please try again later.