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Questions & Answers

Your price for this item is $2,299.99
The comparable value price is $3,199.99
Page Showing 1-20 of 31 questions
  • QuestionWhat is the benefit of the NeveRust Stainless Steel Tub?

    • Answer Unlike porcelain or plastic tubs, the NeveRust Stainless Steel Tub resists chips and nicks that can damage clothes, and it gets smoother over time.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the purpose of the Tub Clean System?

    • Answer The Tub Clean System helps prevent mold, mildew, and odors by thoroughly cleaning the tub, door, and gaskets.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of the washer?

    • Answer The washer has a capacity of 2.4 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this washer/dryer with my phone?

    • Answer Yes, you can control the LG WashTower remotely using the ThinQ app on your smartphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this LG WashTower have a built-in water heater?

    • Answer No, this model does not have an integrated water heater.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much energy does the dryer use?

    • Answer This ENERGY STAR certified dryer uses LG's Dual Inverter HeatPump technology to use up to 65% less energy than traditional dryers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I have the doors open left to right?

    Asked by Z.

    • Answer Thank you for reaching us regarding LG WashTower. Yes, the LG WKHC152HWA WashTower allows you to change the door opening direction. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKHC152HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDo I need two power outlets or does the washer plug into the dryer?

    Asked by BigRed.

    • Answer Thank you for reaching us regarding LG WashTower. The LG WKHC152HWA requires two separate power outlets: one for the washer (120V) and one for the dryer (240V). You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKHC152HWA.ABWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan I install the washer and dryer tower when I have 27.5" measuring from the back of the laundry closet? the dimension of the product shows the depth of 26" and wonder how much additional space needed for the water/hose connection.

    Asked by science.

    • Answer Hello there! Thank you for your question. We understand you're considering installing the LG WKHC152HWA WashTower in a laundry closet with a 27.5" depth, and you're wondering about the space required for water and hose connections. The depth of the WashTower is 26", but when accounting for the water inlet hoses and proper ventilation, we recommend leaving an additional 3 to 4 inches of clearance behind the unit. This will allow enough space for the water and hose connections, as well as ensure that the unit has proper airflow and doesn't get cramped during operation. With a 27.5" depth in your laundry closet, you should have sufficient space to accommodate the washer and dryer tower, including the necessary hose connections. https://www.lg.com/us/washers-dryers/lg-wkhc152hwa-washtower#pdp_specs If you have any further questions or need more assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes the washer plug into the dryer?

    Asked by Cstan.

    • Answer No. The washer plugs directly into an external (household) 120V three-prong outlet using the provided cord integrated into the washer 'half'. The dryer requires a '3-wire plug kit' as it plugs into an external 220V specialized three-prong outlet, but the dryer only provides the terminal board to connect to that 220V cord, which must be purchased separately (the terminal board is at the top of the unit, so a long cord may be required, where I needed 10 feet). p.s. Win11 is the worst: sorry for the sideways photo(s).

      Answered by TwoTwentyVoltDryer

  • QuestionCan the invented stackable washer dryer be converted to a vented dryer??

    Asked by Joey.

    • Answer No I don’t believe so. The back of the unit is sealed and it is self venting. It requires air to circulate around it. We have it built into a closet and leave the door open during operation.

      Answered by GeriR

  • QuestionI only have one outlet (240V) in the space where my washer/dryer sits. Is there any adapater I can purchase so the dryer & washer both use the same 240V plug?

    Asked by Anonymous.

    • Answer The washer for the ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG Compact Single Unit LG WashTower™ with Center Control™ 2.4 cu. Ft. Front Load Washer and 4.2 cu. Ft. Electric Ventless HeatPump™ Dryer, Model # WKHC152HWA, has to be plugged into a dedicated 120 V, 60Hz, standard 3-prong (grounding) wall outlet and the plug is different from the 3-prong or 4-prong plugs that the electric dryer uses. It will not fit into 240V outlets and there are no adapters available that will let your use a 120V unit with a 240 V socket. You will need to contact a qualified electrician to check your home’s wiring and fuses to ensure that your home has the proper outlets for the Dryer and the washer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this unit require a separate stacking kit?

    Asked by Dex.

    • Answer No…as is.

      Answered by GeriR

  • Questionrecommended flooring to mitigate vibration and sound

    Asked by reg.

    • Answer We have vinyl wood planking. Absolutely no vibration.

      Answered by GeriR

  • QuestionWhat is the recommended space ? I have 24””x27”1/2x 75”

    Asked by Anonymous.

    • Answer If I remember correctly it is 24” wide and 26” deep…without the plug. The plus takes up another 2”.

      Answered by GeriR

  • QuestionCan this be installed in a 24” closet

    Asked by Anonymous.

    • Answer We installed ours in a 24.5 inches closet but took the cupboard door off. Just need to make sure you buy anti vibration pads otherwise it will likely knock the side walls. With pads it won't.

      Answered by user111752

  • QuestionDoes the dryer require a 15 Amp or 30 Amp circuit breaker? The spec sheet says 5 Amp, which must be a typo. The owners manual doesnt provide a clear answer either.

    Asked by asdfl.

    • Answer The dryer for the ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG Compact Single Unit LG WashTower™ with Center Control™ 2.4 cu.ft. Front Load Washer and 4.2 cu.ft. Electric Ventless HeatPump™ Dryer, Model # WKHC152HWA has its own terminal block that must be connected to a to a separate 240 VAC, 60-Hertz, single-phase circuit, fused at 30 amperes. (The circuit must be fused on both sides of the line.) as instructed on page 16 in the Installation Guide for the unit...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs there a stand with a drawer, or any other kind of pedestal, for the LG - 2.4 Cu. Ft. HE Smart Front Load Washer and 4.2 Cu. Ft. Electric Dryer WashTower?

    Asked by Mkey.

    • Answer Amazon has a broad selection to chose from

      Answered by GeriR

  • QuestionApparently this unit requires a DRYER DRAIN/VENT HOSE and a Y CONNECTOR that is not included. What are the part numbers for these items? Thanks

    Asked by DAVID.

    • Answer Hello there, David. Thank you for reaching out with your question about the LG WKHC152HWA WashTower. We understand your need for the correct accessories to ensure everything works seamlessly. The dryer does not require a vent hose due to its ventless heat pump technology, but you will need a Y-connector for proper water drainage. The part numbers for the Y-connector and the required drainage hose can vary, depending on your installation setup. https://www.bestbuy.com/site/lg-2-4-cu-ft-he-smart-front-load-washer-and-4-2-cu-ft-electric-dryer-washtower-wsteam-and-ventless-heat-pump-technology-white/6573557.p?skuId=6573557 Please send us a private message on Social Media @LGUSSupport, and our team will assist you with the specific part numbers and further steps. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this work with 50 Hz?

    Asked by DBJa.

    • Answer Hello there. Thank you for your question about the LG WKHC152HWA WashTower. We understand how important it is to ensure compatibility with your power setup. This model is designed to work with 120V for the washer and 240V or 208V for the dryer. Unfortunately, it is not compatible with a 50 Hz power supply, as it is intended for use with a 60 Hz power frequency. https://www.lg.com/us/washers-dryers/lg-wkhc152hwa-washtower#pdp_specs For any further inquiries or assistance, please feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care