“We’ve had our unit for about two years. Works fine except over the last year it has started developing substantial frost in the ice bucket and on the ice. What gives?”

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• We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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