Questions & Answers

1-10 of 23 Questions
  • Question
    Do I need to buy a waterline kit?   (1 Answer)

    There is no ice or water dispenser, but there is an ice maker. I want to get the waterline kit before fridge arrives and is installed, if I need one.

    By Anonymous May 13, 2015.

    Answers
    • Best 
      Answer

      You'll need a water line kit and try to have the line installed and ready to go when the refrig gets delivered. Let the delivery guys do their thing, including making the water line connection - they're familiar with what's needed. The documentation that comes with the refrig. stinks. I think the plastic kit (instead of copper) you can get is more durable. Also (now) there is a "tee" that you can replace your cold water shut off valve with, and tap off that for the water line to the refrig. Don't get the one that pierces the water supply line to tap off for the water line to the refrig. Also get some pro advice as to how to make a good compression connection at both ends of the refrig supply line. Copper to plastic - plastic to copper - whatever - may require different methods/hardware.

      By OldPete May 13, 2015.

    • Question
      Can you use magnets on the white version of this LG LDC24370SW ? I know you cannot on the stainless steel.   (1 Answer)

      By Connie October 30, 2016.

      Answers
      • Best 
        Answer

        Magnets can be used.

        By CommunityAnswer October 30, 2016.

      • Question
        What are the dimensions?X?X?   (1 Answer)

        By Sral April 4, 2016.

        Answers
        • Best 
          Answer

          The dimensions are 32 3/4" x 69 7/8" x 34 7/8" (W x H x D).

          By CommunityAnswer April 5, 2016.

        • Question
          Can the door open if the unit is flush against the wall?   (1 Answer)

          In our kitchen, the refrigerator is up against the wall. The door on our current unit opens into the wall, since the hinge allows the door to open without interference. Would anyone be able to tell me if a wall would interfere with the door opening (i.e. when the door is open 90 degrees, is the outside of the door flush with the side of the unit itself or does it protrude further). The doors on most french-door style units pivot too far to the outside of the unit to work in my situation. Thanks!

          By Michael October 17, 2015.

          Answers
          • Best 
            Answer

            I'm sorry to tell you the door does protrude past the side of the refrigerator.

            By lar51 October 21, 2015.

          • Question
            Temp not cold enough?   (1 Answer)

            I have the refrigerator set to the lowest (33) since I got it yesterday, and my 2 thermometers in the fridge read 41 and 40. Is this normal? I'm worried it's not cooling enough.

            By Anonymous April 13, 2015.

            Answers
            • Best 
              Answer

              Yes, that is normal. Keep in mind that when when you set the temperature on your LG - 23.8 Cu. Ft. Bottom-Freezer Refrigerator Model # LDC24370ST, the temperature that you set it at is your target temperature, but the actual temperature of the refrigerator may be reading differently because the actual refrigerator temperature depends on the food inside the refrigerator. If you hear the compressor still running, then be patient and allow the refrigerator to lower the temperature to or close to what you set it at. Opening the doors frequently will lengthen the amount of time it takes for the refrigerator to achieve that temperature. Other factors that will affect this are the ambient temperature of where the refrigerator is installed. Ideally, the refrigerator should be installed in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected. The installation clearances can also affect the refrigerator's cooling capabilities, too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges...^IFV

              By LGAnswers April 14, 2015.

              • LG Representative
          • Question
            My refrigerator is only 2 years old, whyafter only a short time in the freezer everything tastes like freezer burn. The push tabs to adjust the freezer temperature only allow it to go between -8 & 8 degrees. loud squeak sound when trying to move it.   (0 Answers)

            By LMB January 2, 2017.

          • Question
            Why aren't there pictures of the inside of the appliance?   (0 Answers)

            By Anonymous November 5, 2016.

          • Question
            How loud is it?   (1 Answer)

            By is October 17, 2016.

            Answers
            • Answer

              LG's ENERGY STAR® Qualified 23.8 Cu. Ft. Bottom-Freezer Refrigerator - Stainless-Steel, Model # LDC24370ST features LG's LoDecibel™ Quiet Operation which has a decibel rating of 48 dBA...^IFV

              By LGAnswers October 18, 2016.

              • LG Representative
          • Question
            Does Best Buy take away the old refrigerator?   (0 Answers)

            By RWfanLisa September 1, 2016.

          • Question
            Is the freezer frost free? If not, how does it work to prevent ice formation in the freezer?   (0 Answers)

            By Don August 29, 2016.

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