“We've been experiencing awful odors whenever we place dishes inside. I run the dishwasher about 3 times a week and my husband just recently tried to clean out the filter. It looks like a small amount of water doesn't drain within the filter.”
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Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
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