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Page Showing 1-20 of 22 questions
  • QuestionDoes the LG model LDPH5554D dishwasher come with an included kick plate? If not where can I buy one?

    Asked by MsTeapot.

    • Answer It is included

      Answered by LGWasher

  • QuestionWhen inputting cycle does the door have to be closed? I'm concerned about reading gray lettering on a gray door, especially since the buttons are on top of the door. This is not friendly for old people.

    Asked by Marty.

    • Answer Cycles are selected with the door open. You push start and it counts down 5 seconds for you to close the door and start the cycle. It is easy to read.

      Answered by jcjcjcjc

  • QuestionIs the only difference between the Quadwash Pro models LDPH7972S and LDPH5554S the decibel ratings? Thanks!

    Asked by MountainLady.

    • Answer Hi there. Thank you for your question about the differences between the LG QuadWash™ Pro dishwasher models LDPH5554S and LDPH7972S. We understand the importance of selecting the right model for your needs. While both models feature the advanced QuadWash™ Pro technology for superior cleaning performance, the primary difference lies in the decibel ratings. The LDPH5554S operates at 46 dBA, while the LDPH7972S offers an even quieter experience at 42 dBA. This makes the LDPH7972S one of the quietest options, ideal for open-concept living spaces or those who prioritize minimal noise during operation. https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher#pdp_specs If you have any more questions or need further assistance, feel free to send us a private message on social media @LGUSSupport. Our team will be happy to assist you further. We appreciate your inquiry and look forward to helping you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionOnce cycling process has finished, will the door open automatically

    Asked by Steve.

    • Answer No

      Answered by Eodfury

  • QuestionDoes this come with the power cord connected or do I need to buy one? I thought I initially read that it comes with the power cord.

    Asked by Cal.

    • Answer Unfortunately, not. Although it states it does, there is no power cord included. You will have to purchase separately. I went back to my local store and brought this to their attention as we were in the middle of the install, when this was inconveniently discovered. The store manager made it right and provided a credit to purchase one of their kits which includes the steel braided hose you will also need. Otherwise, it is a great dishwasher. Cleans very well, and as described. I would highly recommend!

      Answered by MarN

  • QuestionCan you move the silverware basket to the other side?

    Asked by BC.

    • Answer Hi there! We understand your inquiry. You’re asking about the LG 24″ Top Control Smart Built-in Dishwasher (Model LDPH5554S) and whether you can move the silverware basket to the other side of the lower rack. Absolutely—you can! The lower rack on the LDPH5554S features a removable silverware basket that isn’t fixed to one side. To relocate it: Slide Out the Lower Rack Fully Pull the rack straight out until it stops. Lift the Basket Out Grasp the basket handle, lift up slightly to clear the rack rails, and pull it toward you. Reposition on the Opposite Side Align the basket’s bottom runners with the rack’s side channels on your desired side. Lower the basket so it sits securely in those channels. Test for Stability Before loading utensils, push the rack back in and give the basket a gentle tug to make sure it’s seated correctly. Troubleshooting Tip: If the basket feels loose after repositioning, remove it and check for any obstructions or bent rack wires, then reseat the basket runners fully into the tracks. https://www.bestbuy.com/site/lg-24-top-control-smart-built-in-stainless-steel-tub-dishwasher-with-3rd-rack-quadwash-pro-and-46db-stainless-steel/6570943.p?skuId=6570943 For any further guidance or if you’d like us to walk through this step-by-step, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience as we help you get the most from your new dishwasher. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the racks adjustable to accommodate big pots or pans? Is the 3rd rack removable?

    Asked by Charlie.

    • Answer yes and yes

      Answered by lconaway

  • QuestionIs this model in black, jet black?

    Asked by Jann.

    • Answer Hello there, Jann. The LG LDPH5554D dishwasher is available in PrintProof® Black Stainless Steel, which has a sleek, dark metallic finish. However, it is not classified as "Jet Black." If you're looking for a true black color, LG does not currently offer this model in that shade. https://www.lg.com/us/dishwashers/lg-ldph5554d-top-control-dishwasher#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can further assist you with any additional questions or guidance. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this model top or side mounted? Do you deliver and dispose of replacement DW? if so, what is the cost for that?

    Asked by Janet.

    • Answer Hello, Janet. There are two options for securing the LG 24" Top Control Smart Built-in Stainless Steel Tub Dishwasher with 3rd Rack, QuadWash® and 46dB - Black Stainless Steel, Model # LDPH5554D to your cabinet opening. If your countertop is made of wood or a material that can safely be drilled into, you can secure the dishwasher to the countertop with the provided brackets. You can use the provided bracket screws to secure the brackets at the top of the dishwasher to the underside of the wood countertop. If the countertop is granite, marble, or a material that cannot be drilled into, secure the dishwasher to the cabinet frame with the provided wood screws. If you’re ordering a new major appliance, Best Buy can haul away your old product for a small charge. When they deliver a new replacement product, they will haul away and recycle one major appliance for $59.99, and if you prefer, they can move your old appliance to another location in your home. If installation service is not purchased, the existing appliance must be disconnected before it can be hauled away....^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes thi unit have a high-heat water?

    Asked by pc.

  • QuestionCan you set this to start at a later time through the app, or even just start it while at work?

    Asked by angelicamb.

    • Answer Hi there! Thank you for your interest in the LG LDPH5554S Dishwasher. Yes, you can start the dishwasher remotely while at work or even set it to start at a later time using the ThinQ® app. To do this, simply enable the Remote Start function on the dishwasher before leaving home. Then, open the ThinQ® app on your smartphone to start or schedule your wash cycle from anywhere. https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher#pdp_specs Make sure your dishwasher is connected to Wi-Fi for seamless control. If you need assistance with the setup, please send us a private message on Social Media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs there an option to program a short cycle.

    Asked by Abby.

    • Answer Yes. There is a one hour cycle. The full normal cycle is two hours and forty minutes.

      Answered by Anonymous

  • QuestionCan you run this dishwasher without using the WiFi function? I don't want to not be able to run the dishwasher just because my internet is down.

    Asked by Curious12.

    • Answer Yes

      Answered by jcjcjcjc

  • Questionis this fingerpriint resistant

    Asked by sonny.

    • Answer I find you if you touch it with wet hands it will leave a mark when dried. We bought microfiber towels to wipe down the surface.

      Answered by jcjcjcjc

  • QuestionHow long is the drain hose?

    Asked by Anonymous.

    • Answer Hello there! Thank you for your question about the LDPH5554S dishwasher. The drain hose for this model is designed to have the end positioned at least 12 inches (305 mm) above the floor and within 40 inches (1016 mm) from the base of the dishwasher. This ensures proper drainage and helps avoid any siphoning issues from the tub. You may access this link related to your concern and go to Page 20 for more information: https://www.lg.com/us/support/product/lg-LDPH5554S.ASSESNA. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this model work well with hard water? Ours is 370ppm hardness.

    Asked by RoatanDC.

    • Answer We don’t have hard water but it does have a JetDry reservoir so if you use JetDry that should solve the issue.

      Answered by jcjcjcjc

  • QuestionDoes this model have a rinse only cycle?

    Asked by Rinse.

    • Answer Yes

      Answered by Anonymous

  • QuestionFor transport from the store to my home, can the box sit on it's side or does it have to be upright even for short trips?

    Asked by AlGL.

    • Answer Must be shipped upright. It says so on box.

      Answered by bluenova

  • QuestionIs this directly hooked to electric or does it have a plug?

    Asked by Cindy.

    • Answer Hi there. The LG Dishwasher model LDPH5554S is designed to be directly wired into your home's electrical system rather than using a standard plug. This installation method typically requires a licensed electrician to ensure proper and safe connection. If you have more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help. We appreciate your attention to this detail! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this dishwasher have leak sensor?

    Asked by Mj.

    • Answer Hi, Mj. Thank you for your interest. Yes, the LG Dishwasher (LDPH5554S) model is equipped with a Leak Sensor that helps detect any water leaks and prevents further damage by automatically shutting off the water supply if a leak is detected. This feature is part of the appliance's safety and convenience functions. For more information about the product, you may visit https://www.lg.com/us/dishwashers/lg-ldph5554s-top-control-dishwasher. If you have any further questions or concerns, feel free to send us a private message on social media @LGUSSupport, and we'll be happy to assist you. ^Juvy

      Answered by LG Digital Customer Care