Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $1,099.99
The comparable value price is $1,599.99
Page Showing 1-20 of 21 questions
  • QuestionWhat is the warranty on the compressor?

    • Answer The manufacturer's warranty for labor on the compressor is 1 year general, 5 years on the sealed system, and 6-10 years on the inverter compressor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of ice does the dispenser produce?

    • Answer This refrigerator dispenses crushed ice.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the total capacity of the refrigerator?

    • Answer The total capacity of this refrigerator is 26.6 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat colors does it come in

    Asked by Tam.

    • Answer Hi, Tam. Thank you for your question regarding the LG Refrigerator (LS27T3230S) model. This refrigerator typically comes in various colors, including stainless steel, black stainless steel, and white. However, the color options may vary based on the retailer or specific model variations. If you're looking for a specific color or need more details, we recommend checking the product page on the LG website or connecting with our sales department for the most accurate information. You may also visit this link for more information regarding the product: https://www.lg.com/us/refrigerators/lg-ls27t3230s-side-by-side-refrigerator. If you'd like further assistance or need help with anything specific, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionCan I fill the ice bin with my own bag of ice?

    Asked by Ejs2026.

    • Answer You cannot fill the In-Door Ice Bin for the Energy Star® Certified LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - Stainless Steel, Model # LS27T3230S, with your own bag of ice. The In-door ice maker stops producing ice when the in-door ice bin is full. To make room for additional ice, you can empty the ice bin into another location in the freezer compartment, so if you want to store your own bag of ice in the refrigerator, you can store it in the freezer compartment...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs it ok to ship this on its side for a limited amount of time if I allow it to stand upright for 4 hours before plugging it in?

    Asked by Ejs2026.

    • Answer How long is the 'limited amount of time" that you intend to transport the Energy Star® Certified LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - Stainless Steel Model #LS27T3230S? If it was on its side for more than 4 hours, it is recommended to wait 24 hours before plugging it in to ensure the oil has settled properly and the compressor is ready to function efficiently. Tt is generally safe to lay a refrigerator on its side during transport provided that you let it rest upright before turning it on to allow the lubricant oil to flow back down to the compressor. A good rule of thumb to follow is to let the refrigerator rest upright (and unplugged) for the same amount of time that it was lying on its side. If you laid it on its side for 4 hours, then you should let it rest upright for 4 hours as well. Please take note that not all refrigerators can be laid on their side. This refrigerator is a side-by-side model, and larger models like Side-by-sides, French doors, Bottom Freezers, and built-in refrigerators should be kept upright at all times on account of their weight, as transporting them horizontally may cause dents or misaligned hinges on the side that the fridge was laid on...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere do I hook up the water line

    Asked by MichaelK.

    • Answer The ENERGY STAR® Qualified LG 26.6 Cu. Ft. Side-by-Side Smart Refrigerator with External Ice and Water - PrintProof™ Stainless Steel, Model # LS27T3230S, has a water valve located in the right corner at the bottom on the back of the refrigerator that can be connected to your water line...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the refrigerator produce cubed ice in addition to crushed? Thank you

    Asked by ESH.

    • Answer Yes.

      Answered by JoanEC

  • QuestionIs this an Energy Star appliance?

    Asked by Carlos.

    • Answer Yes

      Answered by EdwardB

  • QuestionDo the refrigerator have a drip pan that needs to be empty? How do you find it?

    Asked by Anonymous.

    • Answer All refrigerators have a drip pan (aka evaporator pan or condensate pan). The drip pan's main purpose is to collect any excess moisture when the refrigerator defrosts and prevent water from dripping onto your kitchen floor. It will be located under the cooling unit under the ENERGY STAR® Qualified LG 27 cu. ft. Standard-Depth, Side-by-side Refrigerator, with Ice and Water and Bar Handle Design, Model # LS27T3230S. It is essential to regularly clean the drip pan to avoid any unpleasant odors or mold growth...^Ivan.

      Answered by LG Digital Customer Care

  • Questionwhere does the ice come from

    Asked by Shah.

    • Answer It is in the door.

      Answered by JOYR

  • QuestionHow to control the humidity inside the fridge

    Asked by Anonymous.

    • Answer Hello there. We understand your inquiry about controlling humidity inside your LG refrigerator model LS27T3230S. This model features humidity-controlled crisper drawers designed to keep produce fresher for longer by adjusting moisture levels. You can use the humidity control knob at the front of each crisper: slide it toward the “keep moist” setting for leafy vegetables and toward the “let moist air out” setting for fruits that benefit from lower humidity. This allows you to store different produce types in separate crispers with optimal humidity conditions. Beyond the crispers, overall humidity inside the main compartment is influenced by temperature settings, door usage, and home environment. Maintain the refrigerator temperature around 37°F (3°C) and freezer at 0°F (-18°C) per the manual to minimize condensation. Avoid placing warm or uncovered foods directly into the fridge, and limit door openings to reduce moist air entering. Ensure door gaskets are clean and sealing properly to prevent external humidity ingress. If your home environment is very humid, running a dehumidifier in the kitchen or improving ventilation can help control moisture buildup when the doors are opened. You can also monitor and adjust settings remotely via the LG ThinQ app for temperature but note it does not directly adjust humidity; however, keeping optimal temperature helps stabilize internal moisture levels. If you notice excessive condensation or frost, check that air vents inside the fridge are not blocked by items, allowing proper airflow around cooling elements. Regularly run the recommended routines to ensure the system functions correctly. https://www.bestbuy.com/site/lg-26-6-cu-ft-side-by-side-smart-refrigerator-with-external-ice-and-water-stainless-steel/6593466.p?skuId=6593466 If you need further guidance on using the crisper controls, adjusting temperature settings, or troubleshooting moisture concerns, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and thank you for choosing LG. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAre the shelves glass or plastic? Can a gallon of milk fit on the door?

    Asked by Mouse.

    • Answer Glass shelves.

      Answered by JoanEC

  • QuestionDo magnets stick to this unit?

    Asked by magnet.

    • Answer On the sides it does.

      Answered by CarmenS

  • QuestionDoes a filter come with this refrigerator. If not, what kind to buy.

    Asked by jedoody.

    • Answer Yes the first fileter is included.

      Answered by EdS1

  • QuestionI purchased a fridge (not LG) that was SUPER LOUD and could be heard throughout my house. What is the decibel level of this LG fridge? Is this a quiet fridge?

    Asked by QuietFridge.

    • Answer Never checked the decibel level, but this is a quiet fridge, just a little noisy when you dispense ice.

      Answered by EdS1

  • QuestionCan the doors be taken off this model so that it can fit through a 32 inch doorway during delivery?

    Asked by NewOwner.

    • Answer The doors do come off. Installers removed them to get it in to the kitchen.

      Answered by RobertJ

  • QuestionDo you provide complete installation including installing a shut off valve?

    Asked by Peewee.

    • Answer No water kit bought was installed in that charge

      Answered by SurinderD

  • QuestionIs this refrigerator fingerprint resistant

    Asked by Steve.

    • Answer It sure seems to be. Our previous Whirlpool model was supposed to be fingerprint resistant but showed every smear. This LG does not, so unless your concern is leaving forensic evidence at the scene of a crime, you're good!

      Answered by EdS1

  • QuestionDoes this model require an external water line?

    Asked by Lotus9027.

    • Answer Just like any other fridge that has an ice maker and/or water dispenser, yes. You need water to make ice.

      Answered by EdS1