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Hello there. Thanks for reaching out. We're sorry to hear about the inconvenience you have experienced with your LG French Door Refrigerator. We value our customers feedback. Customer feedback helps LG improve its product and to be able to provide the best experience possible. We would be please to investigate this further, but we must switch to a platform that allows for back-and forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help Thanks. ^Jai.
Sorry, there was a problem. Please try again later.Mine seems to seal well. The only ice that forms is in the ice box.
Sorry, there was a problem. Please try again later.
