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Check to see if all the packing material/tape has been removed. Check to see if the glass shelf is install/level properly. I think they work together, so something is hanging them all up.
Sorry, there was a problem. Please try again later.The glass shelf above the crisper drawers was place backward, so that the thick plastic edge was blocking the drawers. I moved the thicker edge to the back wall and the drawers slide perfectly.
Sorry, there was a problem. Please try again later.Hey there! We are here to assist you! Please check out our LG Help Library page: https://www.lg.com/us/support/help-library/lg-customchill-drawer-not-working-refrigerator-CT10000021-20150586977677. We hope this helps, but if you need to reach out to us contact our LG Customer Service line at 800.243.0000. We are eager to help! ~Rita
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