“I just bought this refrigerator a week back and while peeling the stickers off of the trays from the lower most compartment from the freezer the plastic tray was so brittle due to the freezer temperature and it just broke into pieces needed help attached”
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LG has a website where you can purchase anything you need for your refrigerator. Check first under the warranty to see if they will send one for you but if not, definitely go to the website. Next time take off all the plastic the day its delivered. I waited to do what you did as well and because i had read about someone breaking theirs, i took my time and delicately removed the tape from all the drawers and glass
Sorry, there was a problem. Please try again later.Oh wow! We're disappointed to hear that this has happened. We'd suggest contact us directly at 800-243-0000 so that we can take a further look into this and get this resolved for you. In the meantime, We'd like to offer our authorized parts dealer Encompass Customer Support number 800.432.8542. ~Tanisha
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