Customers are delighted by the impressive craft ice feature and the overall performance of this refrigerator. Users frequently praise the sleek design, generous capacity, and the quiet operation of the unit. While the appliance is generally well-regarded for its size and functionality, a small number of users have reported concerns regarding the consistency of the temperature control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,316 reviews
Pros mentioned:
Craft ice, Design, Overall performance
Rated 5 out of 5 stars
Great Fridge
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We totally love the clean Black Stainless Steel look. It goes great with the Kitchen. The product is Awesome super quiet and plent of room inside pn both sides. If tou double tap the right door the light will turn on to let you see whats inside without having to open the Fridge. Also love the ice maker. We have your standard ice and it also makes the Fancy round ice balls which is mind blowing. We absolutely love the product. The water filter is very nice and fairly cheap to re-purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this Refrigerator cools very fast and the craft ice is awesome to keep your drinks cold for a very long time. Plenty of room in the fridge and love the window glass just knock on the glass to see in the fridge before you open it. The freezer has plenty os room for your meats and frozen delights and the water and ice dispenser is very cool and has a light to see at night. I do recommend this refrigerator it works awesome and looks great! So if you’re looking for a good reliable refrigerator look no further you won’t go wrong.
I would recommend this to a friend
Pros mentioned:
Craft ice, Overall performance, Size
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refrigerator last year on 2-11-2023 I wanted to wait to review once my family and I really used it. I must say I'm a LG fan now this refrigerator look so stylish in my kitchen it fits all our needs it absolutely holds a lot and the craft ice and the instaview feature is a must. I love the use of the app. My family loves this refrigerator. I just purchased my 2nd LG appliance in the process of replacing my Range and dishwasher. All LG appliances hre on out.
I would recommend this to a friend
Pros mentioned:
Capacity, Craft ice, Overall performance
Rated 5 out of 5 stars
An amazing fridge...
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a very good refrigerator. I love the round big balls of ice that it makes.Spacious,you can put all your groceries,glasses and beers inside.I also love when the light gets on when touching the glass.
I would recommend this to a friend
Pros mentioned:
Craft ice, Design, Overall performance
Rated 5 out of 5 stars
side by side craft ice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought the side by side because of the craft ice function and price. I was surprised and delighted at the overall function of the refrigerator. It has exceeded our expectations with regards to look and function. I was also pleased with the cost of the extended warranty-being an auto ice / water dispenser.
I would recommend this to a friend
Pros mentioned:
Craft ice, Design
Rated 5 out of 5 stars
Delivery was fantastic (Love the fridge so far)
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is sleek and packed with features. The knock glass will definitely save money on leaving the door open too long and wasting that precious cold air. I have yet to see the Craft Ice, but am very excited (just installed today). The delivery and install went seemlessly. The geeksquad techs were knowledgeable and answered every question I had without any issues. They were able to get the fridge inside and in place within 2 minutes. The entire install process took ~40mins and they were finished. No scratches, dings, or dents. Their techs were very professional and efficient with the install and made sure everything was squared away before heading out. I’m EXTREMELY happy with the service and the product so far. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Capacity, Craft ice
Rated 5 out of 5 stars
Best fridge I've ever owned
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge! The depth is great for tons of storage space! Works really well with the LG ThinQ app allowing you to change things like the tempture and amounts of ice. The craft ice is amazing as well! Overall a great fridge can't recommend enough!
I would recommend this to a friend
Pros mentioned:
Craft ice
Rated 4 out of 5 stars
my new fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros: Super quiet. I like the craft ice feature. The Instaview feature is cool. Means you have to keep the interior neat or you'll feel like a slob, lol!
Cons: jarring appearance, Water filter not the best. Still using my zero Water pitcher. If you're tall, reaching for the hidden handles feels like I have to be Mr. Fantastic of the Fantastic Four and stretch my arms to grab the door and interior shelving drawers which you have to pull from the bottom of the drawers.
Hello there! We are delighted to hear that you chose the LG - 27 Cu. Ft. Side-by-Side Smart Refrigerator with Craft Ice and InstaView. We see there are some concerns and want you to know that we are always eager to help! Just shoot us a direct message either through Facebook or Twitter; our handle is @LGUSSupport. We also have an LG Support page that can help you resolve issues with your water filter: https://www.lg.com/us/support/product/lg-LRSOS2706D.ASBCNA0. Take care! ~Rita
Pros mentioned:
Overall performance, Size
Rated 4 out of 5 stars
Just reviewing
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my refrigerator/freezer.
The craft ice ball maker freezes up all the time. Sometimes it stops producing ice altogether. It makes a loud knocking noise about 15 times, before it stops. The knocking light doesn’t always work. Which is fine, because we rarely use it anyways. It sounded cooler than what it is. The description said it was fingerprint proof (that’s not true)
There is a lot of room in the fridge. I love that. I can organize everything nicely.
The freezer is door space is small. I wish I could put my bag of flour there so I had more room.
Overall it’s a great product. I would buy it again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Design and look of the garage is great. Plenty of room, alerts if you live the doors open too long and the craft ice feature is pretty cool. I’m used to have a French door fridge/freezer but I actually like this side by side fridge/ freezer better
I would recommend this to a friend
Pros mentioned:
Craft ice, Design
Rated 5 out of 5 stars
Best buy is the best
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge looks amazing it's only a two door but looks like a four. The fridge work great but then it would not stop leaking from the water valve we had to put a cup underneath it. I give it five stars for Best buy and it's return policies and the staff that they had bringing and installing. I ended up going with two different fridges prior from Lowe's they came indented and the installation staff was not as high caliber as Best buys. Yes the fridge late I get that things happen everything's junk nowadays. But that's why I get five stars for me and the fridge will probably be a four. It is huge it holds lots of food and it makes really really cool ice ball pieces of ice.
I would recommend this to a friend
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Nice fridge, wifi is cool, craft ice is cool!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator. Works great, could’ve been designed a little better. The window is a dumb feature, really really wish I could just have all black stainless panels but everything is backordered. It would be nice if it was at least one of those access door things. The bad part about that window is with the sun shining in the room you can see all of the stuff inside which looks messy unless you strategically place items for show. Mine also won’t stay connected to wifi, it’s been a week, hopefully we’ll figure that out-it’s NOT my network.
Love the flat front and square edges. I wish they would’ve copied Samsung and put recesses in the top of the doors to pull open, it would keep the front a lot cleaner.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is Our 1st Brand New Refrigerator Ever & we've been Married 26yrs.! Works DIVINE. We Love The Ice Craft Maker (forms Circle Ice Balls) & the The Regular Ice Maker/Filtered Water with UVnano. This LG Fridge Chills My Drinks Amazingly, Freezer also keeps all our Items Fresh. So Happy & Satisfied. Can't keep out the Attractive, Modern Look this LG has. Oh! and you knock on the Glass on Fridge Twice & the Fridge Lights Up so you can See Inside & Conserve Energy by not having to Open the Door so much. LOVE!❤️
I would recommend this to a friend
Brand response from LGAnswers
Posted .
We’re happy to know that you had a 5-star experience with your LG product. Thank you for spreading the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha
Pros mentioned:
Craft ice
Rated 5 out of 5 stars
Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this fridge is great i’ve had no problem with it since i got it the service was awesome the delivery guys were super nice friendly and helpful explained everything amazing let us know we knew everything we needed to know about this fridge help us place it in, in general the service was amazing this fridge is very spacious which that was what were looking for it also has two components of ice one which is awesome i truly love it cause sometimes we don’t have ice on one component and we get one from the other one and thats why we truly love this fridge. The window is great cause we clicked it to see if we have any juice or water cause its just a click and go. We truly recommend this fridge to y’all
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 5 out of 5 stars
Best Fridge Ever!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, I made a great choice! Unbelievable amount of space inside. It goes great with my other appliances. The best feature of all is the tap door that lights up and shows you where everything is before having to open the door. Would definitely recommend to those looking for a great refrigerator.
I would recommend this to a friend
Pros mentioned:
Capacity, Design
Rated 4 out of 5 stars
Love the look hate the water.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great capacity,maintains temperature, sleek and techy look. My only complaint is the taste of the water and ice. Leaves an after taste like metal. Not sure if its their water infiltration system.
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
LG Side by Side
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best refrigerator and freezer I’ve ever owned! So spacious and efficient. I love that it gives a musical note if you leave the door open too long. The peek a boo door is such a modern touch. It looks nice and a quick knock on the door illuminates the inside. The water and ice dispenser operates with a touch. No more buttons to push!
I would recommend this to a friend
Pros mentioned:
Design
Rated 5 out of 5 stars
"Our New Toy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We researched the 2021 and 2022 side-by-side refrigerators and finally reached a decision because this model was in our price range and scored over seventy with consumer reports. In fact, the top four refrigerators listed in Consumer Reports were LG refrigerators, leaving this one scoring the lowest out of the four listed, so we felt quite comfortable buying an LG. After we bought it, we were so glad that we did, especially after a week or so when my wife really started enjoying the craft ice. Now, I am a crushed ice guy, and this refrigerator makes the best-crushed ice as well. We like knocking on the glass to get the light to come on so we can see what's in the Frige. Lol, we act like kids again with this new toy. Lol
I would recommend this to a friend
Pros mentioned:
Capacity, Craft ice
Rated 5 out of 5 stars
Excellent fridge
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this refrigerator, it's spacious and big; you can store a lot of food in it. The water dispenser is great and it produces ice super fast. The craft ice maker is a plus.
I would recommend this to a friend
Pros mentioned:
Craft ice
Rated 5 out of 5 stars
Recommend 10/10
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is great! I really enjoy the craft ice feature because it adds a nice touch to our drinks and works perfectly. The cooling and storage space are excellent, and the layout makes everything easy to organize. The delivery drivers were also fantastic; they arrived on time, were respectful, and handled everything with great care. Overall, I am very satisfied with this purchase and highly recommend it.