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  • QuestionDoes it come in white?

    Asked by Gertie.

    • Answer Thank you for your interest in the LG 28 cu.ft 3 Door French Door, Standard Depth, Ice and Water with Single Ice (LRFS28XBS) model. No, the LG LRFS28XBS refrigerator does not come in white. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA2. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhere is this refrigerator made?

    Asked by Mark.

    • Answer Mine is made in Vietnam. Manufacturing date January 2025.

      Answered by YDohncha

  • QuestionDoes water filter stop when the glass is full?

    Asked by Anonymous.

    • Answer No. This is not a refrigerator that is that smart.

      Answered by Inkman

  • QuestionDoes this unit come with extra water filters?

    Asked by spidc60.

    • Answer Hi there. We understand your inquiry regarding the LG 27.7 Cu. Ft. French Door Smart Refrigerator. This unit typically comes with one water filter pre-installed or included in the box for initial setup, rather than additional spare filters. https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI can't get the wifi to connect to the thinq app. It keeps saying connected when setting it up, but then the app goes to "failed to connect" I've rebooted the fridge, the router, my phone, uninstalled and reinstalled the app, nothing is working.

    Asked by Jason.

    • Answer What frequency is your router? The Energy Star® Certified LG 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - PrintProof™ Stainless Steel, Model # LRFS28XBS, supports 2.4 GHz Wi-Fi networks only. If the distance between the appliance and the wireless router is too far, the signal becomes weak. It may take a long time to connect or fail to install the application. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. If the firewall on your wireless router is enabled, disable the firewall or add an exception to it...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this particular model make ice for the bottom section?Also in the freezer

    Asked by Jerry.

    • Answer This one doea not, but has a tray to hold any extra ice from door maker

      Answered by RJH24

  • QuestionIs this model make craft ice?

    Asked by Danny.

    • Answer No

      Answered by StacyW

  • QuestionHow is this model different from LG model LFXS28968S SKU 5968300 which you sell?

    Asked by Lidub.

    • Answer Hi there, The LG LFXS28968S is 22.1 Cu. Ft. French Door Counter -Depth Smart Refrigerator with External Tall Ice and Water. This model LG is a 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water. ~Tanisha

      Answered by LG Digital Customer Care

  • Questionhow big of an opening do you need to fi it in? Or the smallest it will fit in!

    Asked by Jill.

    • Answer You did not answer my question! I know how big the refrigerator is!! I would like to know how big an opening is needed for it. Before we buy it!!

      Answered by Anonymous