Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

No content
  • Front. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Angle. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • The image features a large, shiny metallic refrigerator with a freezer on top. The refrigerator is made by LG and is described as America's most reliable line of appliances. This is based on the 2023 Consumer Reports' ranking, which indicates that the refrigerator is highly reliable and trustworthy. The refrigerator is displayed in a white background, with the focus on the appliance and its features.
  • With 2 Separate Freezer Drawers you have easy, organized access to the things you need often-and ample, lower space for the things you don't.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. ThinQ Care is included on eligible models. Door Open.
  • Alt View 4. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 5. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 11. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 12. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 13. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 14. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 15. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 16. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 17. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 18. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 19. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 20. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 21. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 22. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 23. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 24. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 25. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 26. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • Alt View 27. LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • Control your appliances from anywhere - at the Best Buy Lab video 1 minutes 03 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • Smart ThinQ App video 0 minutes 22 seconds
  • LG SmartThinQ Connected Appliances Overview video 0 minutes 40 seconds
  • Smart ThinQ Overview video 0 minutes 30 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds
  • LG - How to Change Your Water Filter video 2 minutes 34 seconds
  • LG - SlimSpace Plus - Product Overview video 0 minutes 23 seconds
  • LG - SmartDiagnosis - Product Overview video 0 minutes 20 seconds
  • LG Advantage Refrig ThinQ Optimal Performance 30sec Video video 0 minutes 30 seconds

LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel

Model:
LMXS28626S
SKU:
5968400
Your price for this item is $1,899.99
The comparable value price is $3,499.99
Page Showing 41-60 of 170 questions
Ask a Question

  • QuestionThis is not frost free. What does that mean with respect to the operation of the unit and do you have to empty out entire frig to defrost. Is this just a production cost savings or is there a benefit to the consumer?

    Asked by Eric.

    • Answer Both the refrigerator and freezer compartments for the ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof - Stainless Steel, Model # LMXS28626S defrost automatically...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat is the depth of the freezer drawer when open on the LG LFXS26973S

    Asked by JK.

    • Answer The ENERGY STAR® Qualified LG 26 cu. ft. Smart Wi-Fi Enabled French Door Refrigerator, Model # LFXS26973S has a Depth of 47 1/8" with the freezer Drawer open 90°. The recommended Front Clearance for the refrigerator is 24" from the cabinet...^IFV

      Answered by LG Digital Customer Care

  • QuestionWill this fridge fit in 36 inch space?

    Asked by Fanaa.

    • Answer Yes the fridge fits in a 36 inch space

      Answered by jorge89

  • QuestionWhat is the coldest setting for the fridge and freezer?

    Asked by Temperatures.

    • Answer The default temperature for the refrigerator compartment in the ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof™ - Stainless Steel, Model # LMXS28626S is 37°F (2.8°C) and that for the freezer compartment is 0°F (-17.8°C). The refrigerator compartment can be set from 33 °F to 46 °F (1 °C to 8 °C) and the freezer compartment can be set from -6 °F to 8 °F (-21 °C to -13 °C)...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat are the external dimensions ?

    Asked by Nancy.

    • Answer The exterior dimensions for the ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof™ Stainless Steel, Model # LMXS28626S are listed under 'Key Specs' on its product information page on the Best Buy site. Scroll down to just under the main image for the refrigerator on the page to Key Specs. If you need to see more specifications, click on 'See All Specifications'...^IFV

      Answered by LG Digital Customer Care

  • Questionhow to set freezer temp.

    Asked by jay.

    • Answer The control panel on the ENERGY STAR® Qualified LG 27.8 4-Door French Door Smart Wi-Fi Enabled Refrigerator PrintProof™ Stainless Steel, Model # LMXS28626S has a button for the freezer compartment. The default freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set temperature from -6 °F to 8 °F (-21 °C to -13 °C)...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhen my refrigerator is delivered, will Best Buy remove the handles or doors in order to get it through the doorway. I'm certain it's a bit too wide to get through the door.

    Asked by Grammy.

    • Answer Yes, the handles will be removed to facilitate moving the unit through a narrow doorway. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this model (LMXS28626D) have wheels?

    Asked by Steiner.

    • Answer 2 small ones that allow you to roll/slide the fridge in a back an forth direction. The rollers can get hung up on larger grout lines.

      Answered by MrAx2u

  • QuestionWhat is the back to front depth including handles with freezer drawers open?

    Asked by gowyogo.

    • Answer Depth with Handles 36 1/4" Depth without Handles 33 3/4" The product manual does not list the depth with the drawers open unfortunately.

      Answered by Product Expert

  • QuestionIs this model fingerprint resistant?

    Asked by Foxee.

    • Answer It seems to be. I was also pleasantly surprised that it is magnetic :)

      Answered by Edith

  • QuestionCan a panel be replaced if dented

    Asked by Momo.

    • Answer Which specific panel for the ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer with Smart Cooling System, Stainless Steel, Model # LMXS28626S, are you inquiring about?. The cabinet, doors and the drawers for the refrigerator are replaceable...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill it fit through my front door that's 27 inches wide

    Asked by Anonymous.

    • Answer The recommended procedure for getting a refrigerator through a narrow opening is to remove the doors and move the refrigerator sideways through the opening. The Energy Star® Qualified LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel, Model # LMXS28626S, has a depth of 29.88" (29 7/8") without the door, so it will not fit through your 27" front door...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model comes with craft ice maker?

    Asked by Adrian.

    • Answer The ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer, Stainless Steel, with Smart Cooling System, Model # LMXS28626S, does not have a Craft Ice™ maker...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere is this fridge made?

    Asked by Anonymous.

    • Answer 4-door French door LG refrigerators are primarily made in South Korea, with significant production at the LG Smart Park Factory in Changwon, which is a major manufacturing hub for the brand. Additionally, LG has manufacturing plants in China, Mexico, and India to supplement its production in these countries. Other facilities are located in the United States, Poland, and Indonesia, but these are currently focused on producing other LG appliances. For which specific country the ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer, Stainless Steel, Model # LMXS28626S, is made, you will have to look at the carton that the unit is shipped in which identifies the Country of Manufacture/Country of Assembly, or look at the nameplate attached to the inner wall in the refrigerator compartment...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow do i program the fridge to make more ice

    Asked by Carlos.

    • Answer Hello there, Carlos. We understand your inquiry about programming your LMXS28626S refrigerator to make more ice. This unit features an "Ice Plus" function that increases the ice-making capability for 24 hours. To activate it, press the "Ice Plus" button on the control panel, which will illuminate its icon. Please send us a private message on Social Media @LGUSSupport if you have any other questions, and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have the Thin Q app with other devices successfully attached. When trying to connect to this refrigerator, the Wifi button on the door does not start blinking after holding it for 3 seconds as expected. What troubleshooting steps should I try?

    Asked by VexingPhil.

    • Answer Hello there! Thank you for sharing your experience with us. We understand that you're having trouble connecting your LG 4-Door French Door Smart Refrigerator (LMXS28626S) to the LG ThinQ app, and the Wi-Fi button on the door isn't blinking as expected. Your feedback is important, and we'd like to assist you further. It's understandable that you've successfully connected other devices and are looking for similar ease with your refrigerator. When the Wi-Fi button doesn't blink, it can indicate a few things, from a temporary communication glitch to a need for a deeper reset. Here are some troubleshooting steps you can try: Power Cycle the Refrigerator: Sometimes, a simple power cycle can resolve temporary communication issues. Unplug the refrigerator from the wall outlet. Wait for at least 30-60 seconds. Plug the refrigerator back in. Once it's powered back on, try holding the Wi-Fi button for 3 seconds again to see if it starts blinking. Check Your Wi-Fi Network: Ensure your home Wi-Fi network is stable and working correctly. Confirm that your smartphone, with the ThinQ app, is connected to the same 2.4 GHz Wi-Fi network that the refrigerator will connect to. While some ThinQ features can work on 5 GHz, the initial connection process often requires the 2.4 GHz band. Try rebooting your wireless router. Unplug it for about 30 seconds, then plug it back in and wait for it to fully restart before trying to connect the refrigerator again. Troubleshoot the ThinQ App on Your Phone: Completely close the ThinQ app on your smartphone (swipe it away from recent apps). If possible, clear the app's cache or data (this varies by phone operating system - Android settings might allow this, while iPhone users might need to offload/reinstall the app). Reopen the ThinQ app and try the connection process again. Ensure your ThinQ app is updated to the latest version from your app store. Try a Different Location for Your Phone: When connecting, try to have your phone as close as possible to the refrigerator. LG ThinQ - Appliance Connection & Troubleshooting - https://www.lg.com/us/support/help-library/lg-thinq-appliance-connection-troubleshooting--20152216855767 We're always here to help. If these steps do not resolve the issue, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions and provide more in-depth troubleshooting. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes the bottom freezer drawer have light? Mine is completely dark!

    Asked by YY.

    • Answer No, it does not have a light. However, With the lights on in my kitchen I can see everything in the drawer.

      Answered by CandaceZ

  • QuestionI have a GE Model Number PFE28KSKSS that is a candidate for replacement. What new models, that are on sale at Best Buy would be recommended if I wanted to replace the current GE refrigerator? I am open to any models; it does not have to be a GE. Thanks.

    Asked by Fro.

    • Answer Hi there, Fro. Thank you for sharing your inquiry with us. We understand you're looking to replace your current refrigerator and are open to new models, specifically from LG, that might be on sale at Best Buy. We focus on inquiries and complaints related to our LG products. For recommendations on specific models currently on sale at Best Buy that would be a suitable replacement for your GE Model Number PFE28KSKSS, we recommend contacting Best Buy directly. Their sales team will have the most up-to-date information on inventory, current promotions, and compatibility to help you find the perfect LG refrigerator for your needs. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 Your feedback is important, and we'd like to assist you further if you have any other questions about your unit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill a 13 lb turkey fit in freezer

    Asked by 1234.

    • Answer Hello there! We understand your inquiry regarding the LMXS28626S freezer and are happy to help. The LMXS28626S offers a 9.2 cu. ft. bottom freezer with two-tier organization drawers, providing ample space for larger items. While LG does not publish the exact internal drawer dimensions for large poultry, most customers find that a 13 lb turkey can fit when placed appropriately. To ensure a proper fit: Measure your turkey (including any packaging) beforehand to confirm it will lie flat within the drawer’s footprint. If the turkey is in a bulk or irregular package, consider removing or repackaging it in a flatter, freezer-safe container or wrap to maximize space. Place the turkey evenly in the freezer drawer, avoiding blocking airflow paths or overstuffing, which helps maintain consistent cooling. Since freezer layouts can vary slightly based on how items are organized, we recommend testing placement before a major holiday rush. If you find the turkey does not fit as expected, consider these tips: Use the upper freezer drawer (if divided) for smaller sides or desserts, freeing the larger section for the turkey. Temporarily relocate smaller items to another freezer or cooler with ice packs during placement. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 For detailed guidance tailored to your kitchen layout or additional tips on maximizing freezer organization with this model, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions and assist further. We appreciate your patience and look forward to helping ensure your holiday prep goes smoothly. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan handles be removed in order to go through the doorway when delivery?

    Asked by YY.

    • Answer Handles are delivered not attached to the unit - they are packaged separately in the box. For our install, the installers took the doors off to bring it in - there are cables to unplug/plug back in on one door, but fairly straightforward.

      Answered by SafariTraveler

Page 3, Showing 41-60 of 170 questions

Best-selling French door refrigerators

  • Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Beverage Center - Stainless Steel
    Your price for this item is $2,099.99
    The comparable value for this item is $3,059.99
  • KitchenAid - 26.2 Cu. Ft. Multi-Door French Door Refrigerator with Platinum Interior .- PrintShield Stainless - Stainless Steel
    Black Friday Deal
    Your price for this item is $2,999.99
  • LG - 27.7 Cu. Ft. French Door Smart Refrigerator with External Ice and Water - Stainless Steel
    Black Friday Deal
    Your price for this item is $1,699.99
  • KitchenAid - 20 cu. ft. 36-Inch Width Counter-Depth French Door Refrigerator with Interior Dispense - Stainless Steel
    Black Friday Deal
    Your price for this item is $1,799.99
  • Samsung - 27 cu. ft. 3-Door French Door Counter Depth Smart Refrigerator with Dual Auto Ice Maker - Stainless Steel
    Your price for this item is $1,299.99
    The comparable value for this item is $1,799.99