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Questions & Answers

Your price for this item is $1,899.99
The comparable value price is $3,499.99
Page Showing 41-60 of 148 questions
  • QuestionIs this model fingerprint resistant?

    Asked by Foxee.

    • Answer It seems to be. I was also pleasantly surprised that it is magnetic :)

      Answered by Edith

  • QuestionWhat filter do i use in this refrigerator?

    Asked by NicelittleTV.

    • Answer On page 50 in your owner's manual for the Energy Star® Qualified LG - 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Double Freezer Drawers - Stainless Steel, Model # LMXS28626S, under 'Replacing the Water Filter', the third bullet states "Use replacement cartridge: LT1000P (ADQ74793501) LT1000PC (ADQ74793504) LT1000PCS (ADQ74793505)" The differences between the listed water filter cartridges is the packaging. LT1000P comes in a single filter in a paper box, LT1000PC is a single filter in a clamshell package, and LT1000PCS includes two filters in a clamshell package...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan a panel be replaced if dented

    Asked by Momo.

    • Answer Which specific panel for the ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer with Smart Cooling System, Stainless Steel, Model # LMXS28626S, are you inquiring about?. The cabinet, doors and the drawers for the refrigerator are replaceable...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill it fit through my front door that's 27 inches wide

    Asked by Anonymous.

    • Answer The recommended procedure for getting a refrigerator through a narrow opening is to remove the doors and move the refrigerator sideways through the opening. The Energy Star® Qualified LG 27.8 Cu. Ft. 4-Door French Door Smart Refrigerator with Smart Cooling System - Stainless steel, Model # LMXS28626S, has a depth of 29.88" (29 7/8") without the door, so it will not fit through your 27" front door...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this model comes with craft ice maker?

    Asked by Adrian.

    • Answer The ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer, Stainless Steel, with Smart Cooling System, Model # LMXS28626S, does not have a Craft Ice™ maker...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere is this fridge made?

    Asked by Anonymous.

    • Answer 4-door French door LG refrigerators are primarily made in South Korea, with significant production at the LG Smart Park Factory in Changwon, which is a major manufacturing hub for the brand. Additionally, LG has manufacturing plants in China, Mexico, and India to supplement its production in these countries. Other facilities are located in the United States, Poland, and Indonesia, but these are currently focused on producing other LG appliances. For which specific country the ENERGY STAR® Qualified LG 27.8 cu. Ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer, Stainless Steel, Model # LMXS28626S, is made, you will have to look at the carton that the unit is shipped in which identifies the Country of Manufacture/Country of Assembly, or look at the nameplate attached to the inner wall in the refrigerator compartment...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow do i program the fridge to make more ice

    Asked by Carlos.

    • Answer Hello there, Carlos. We understand your inquiry about programming your LMXS28626S refrigerator to make more ice. This unit features an "Ice Plus" function that increases the ice-making capability for 24 hours. To activate it, press the "Ice Plus" button on the control panel, which will illuminate its icon. Please send us a private message on Social Media @LGUSSupport if you have any other questions, and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have the Thin Q app with other devices successfully attached. When trying to connect to this refrigerator, the Wifi button on the door does not start blinking after holding it for 3 seconds as expected. What troubleshooting steps should I try?

    Asked by VexingPhil.

    • Answer Hello there! Thank you for sharing your experience with us. We understand that you're having trouble connecting your LG 4-Door French Door Smart Refrigerator (LMXS28626S) to the LG ThinQ app, and the Wi-Fi button on the door isn't blinking as expected. Your feedback is important, and we'd like to assist you further. It's understandable that you've successfully connected other devices and are looking for similar ease with your refrigerator. When the Wi-Fi button doesn't blink, it can indicate a few things, from a temporary communication glitch to a need for a deeper reset. Here are some troubleshooting steps you can try: Power Cycle the Refrigerator: Sometimes, a simple power cycle can resolve temporary communication issues. Unplug the refrigerator from the wall outlet. Wait for at least 30-60 seconds. Plug the refrigerator back in. Once it's powered back on, try holding the Wi-Fi button for 3 seconds again to see if it starts blinking. Check Your Wi-Fi Network: Ensure your home Wi-Fi network is stable and working correctly. Confirm that your smartphone, with the ThinQ app, is connected to the same 2.4 GHz Wi-Fi network that the refrigerator will connect to. While some ThinQ features can work on 5 GHz, the initial connection process often requires the 2.4 GHz band. Try rebooting your wireless router. Unplug it for about 30 seconds, then plug it back in and wait for it to fully restart before trying to connect the refrigerator again. Troubleshoot the ThinQ App on Your Phone: Completely close the ThinQ app on your smartphone (swipe it away from recent apps). If possible, clear the app's cache or data (this varies by phone operating system - Android settings might allow this, while iPhone users might need to offload/reinstall the app). Reopen the ThinQ app and try the connection process again. Ensure your ThinQ app is updated to the latest version from your app store. Try a Different Location for Your Phone: When connecting, try to have your phone as close as possible to the refrigerator. LG ThinQ - Appliance Connection & Troubleshooting - https://www.lg.com/us/support/help-library/lg-thinq-appliance-connection-troubleshooting--20152216855767 We're always here to help. If these steps do not resolve the issue, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions and provide more in-depth troubleshooting. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes the bottom freezer drawer have light? Mine is completely dark!

    Asked by YY.

    • Answer No, it does not have a light. However, With the lights on in my kitchen I can see everything in the drawer.

      Answered by CandaceZ

  • QuestionI have a GE Model Number PFE28KSKSS that is a candidate for replacement. What new models, that are on sale at Best Buy would be recommended if I wanted to replace the current GE refrigerator? I am open to any models; it does not have to be a GE. Thanks.

    Asked by Fro.

    • Answer Hi there, Fro. Thank you for sharing your inquiry with us. We understand you're looking to replace your current refrigerator and are open to new models, specifically from LG, that might be on sale at Best Buy. We focus on inquiries and complaints related to our LG products. For recommendations on specific models currently on sale at Best Buy that would be a suitable replacement for your GE Model Number PFE28KSKSS, we recommend contacting Best Buy directly. Their sales team will have the most up-to-date information on inventory, current promotions, and compatibility to help you find the perfect LG refrigerator for your needs. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 Your feedback is important, and we'd like to assist you further if you have any other questions about your unit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill a 13 lb turkey fit in freezer

    Asked by 1234.

    • Answer Hello there! We understand your inquiry regarding the LMXS28626S freezer and are happy to help. The LMXS28626S offers a 9.2 cu. ft. bottom freezer with two-tier organization drawers, providing ample space for larger items. While LG does not publish the exact internal drawer dimensions for large poultry, most customers find that a 13 lb turkey can fit when placed appropriately. To ensure a proper fit: Measure your turkey (including any packaging) beforehand to confirm it will lie flat within the drawer’s footprint. If the turkey is in a bulk or irregular package, consider removing or repackaging it in a flatter, freezer-safe container or wrap to maximize space. Place the turkey evenly in the freezer drawer, avoiding blocking airflow paths or overstuffing, which helps maintain consistent cooling. Since freezer layouts can vary slightly based on how items are organized, we recommend testing placement before a major holiday rush. If you find the turkey does not fit as expected, consider these tips: Use the upper freezer drawer (if divided) for smaller sides or desserts, freeing the larger section for the turkey. Temporarily relocate smaller items to another freezer or cooler with ice packs during placement. https://www.bestbuy.com/site/lg-27-8-cu-ft-4-door-french-door-smart-refrigerator-with-smart-cooling-system-stainless-steel/5968400.p?skuId=5968400 For detailed guidance tailored to your kitchen layout or additional tips on maximizing freezer organization with this model, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to explore possible solutions and assist further. We appreciate your patience and look forward to helping ensure your holiday prep goes smoothly. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan handles be removed in order to go through the doorway when delivery?

    Asked by YY.

    • Answer Handles are delivered not attached to the unit - they are packaged separately in the box. For our install, the installers took the doors off to bring it in - there are cables to unplug/plug back in on one door, but fairly straightforward.

      Answered by SafariTraveler

  • QuestionDoes the net price include delivery, removal of the old unit and installation

    Asked by Molly.

    • Answer We added fees for delivery and removal of old unit.

      Answered by MichelleL

  • QuestionCan it work with 50HZ?

    Asked by Jassie.

    • Answer Hi there, Jassie. Thank you for reaching out with your question about the LG LMXS28626S French 4-Door Refrigerator. We understand you're curious about whether this model can work with 50HZ power supply. Based on the specifications for this refrigerator, the unit is designed to work with a standard 60Hz power supply commonly used in North America. For regions that use 50Hz, such as parts of Europe and Asia, you may experience issues with the compressor and overall performance, as the refrigerator is not built to operate efficiently with 50Hz frequency. To ensure compatibility, we recommend checking the power requirements specific to your region or contacting a licensed technician for assistance with setting up the refrigerator. If you need any more detailed assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to guide you further. https://www.lg.com/us/refrigerators/lg-lmxs28626s-french-4-door-refrigerator#pdp_specs We appreciate your inquiry and look forward to assisting you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat size opening is needed to open the French doors 90 degrees? Can the bottom drawer be opened with the French doors opened 90 degrees?

    Asked by Anonymous.

    • Answer Doors swing out 18 1/2 inch. That is all the doors need but you need more space in order to get into fridge after door is open. We have 27 inches between door handles (closed) and counter an have no problem. Lower drawers will open with upper doors open.

      Answered by Anonymous

  • QuestionDoes the lower icemaker stick down so if it is disabled and the bin removed, the maker robs space from the freezer drawer?

    Asked by KMan.

    • Answer No

      Answered by DaveW

  • QuestionDoes ice maker turn off

    Asked by Anonymous.

    • Answer yes

      Answered by PamN

  • QuestionIs there a problem with replacing this water filter in 2024

    Asked by Anonymous.

    • Answer only 2 months old. not done this.

      Answered by PamN

  • QuestionLG LMXS28626S Is the right door supposta close automatically?

    Asked by Anonymous.

    • Answer No

      Answered by DaveW

  • QuestionHow old is this model? What year Lg started to manufacture?

    Asked by Joanna.

    • Answer Can owner manual be used as proof of purchase ?

      Answered by Anonymous