“If I bought the monitor directly from LG but decided it wasn't for me, could I return it or trade it in at best buy? If so, how would that work? Would I get paid back what I paid or would I get some kind of credit to get a different monitor at best buy?”
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Hello there, thank you for considering our LG UltraWide Monitor, Model 34SR60QC-B.AUS! We understand that purchasing the right monitor is important. If you purchased the monitor directly from the LG website and decided it wasn’t the right fit, you would need to follow the return policy from LG's official site. Typically, LG offers a return period during which you can send the product back for a full refund, depending on the terms of sale. As for trading it in or returning it to Best Buy, since the monitor was purchased directly from LG, you would not be able to return or exchange it at Best Buy. However, Best Buy has its own trade-in program where you may be able to receive store credit for your monitor, though the amount would vary based on their assessment of the device. To better assist with the return process or answer further questions, please send us a private message on social media @LGUSSupport, and we’ll be happy to guide you! —Renzo
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