“I am having an incredibly annoying static sound coming from the soundbar, on both sides of the soundbar. It's silent and then I plug the DC into the speaker from a wall outlet, turn the speaker on and the static happens. They are brand new, first day!!!”

1-2 of 2 Answers

• Did you install the magnetic filter(I think that's what it's called)? it came with the unit and needed to be installed as close to the unit as possible. It helps with the interference. It looked like a small donut and the power cord had to be wrapped around it once. Hope this helps.

  Answered by davez 6 years ago

  • Verified Purchase
  • 

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We are sorry to see you are having an issue with static coming from your soundbar. We would be happy to look into what could be causing this. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP

  Answered by LG Digital Customer Care 6 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.