Questions & Answers
- Model:
- WKE100HWA
- |
- SKU:
- 10551258
Q: QuestionIs this delivered separately or already stacked?
Asked by dmpape00.
- A:Answer Already stacked.
Answered by Anonymous
Q: QuestionWill we be able to replace either the washer or dryer separately in case one of those is not working or need to be replaced?
Asked by Bryan.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Yes, this was also a huge concern of mine and come to find out the washer and dryer each have their own serial number and can be separated when necessary for parts repairs/replacement. Hope this helps!
Answered by Julieann
Q: QuestionWill you take old Appliances?
Asked by Lucci.
- A:Answer Yes but you have to pay extra for the removal of your old appliance. To me it was worth it to not have to do it myself.
Answered by Julieann
Q: QuestionWhere on the unit - right , front etc is the hose connection Where is the dust hose located Where is the electical locatied Where can we get a manual
Asked by tutte.
- A:Answer Hi there. Thank you for sharing your experience with us regarding the LG WashTower in Graphite Steel. We understand your inquiry about the connection locations and the manual for this unit. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 On this WashTower, the water hose and electrical power cord connections for both the washer and dryer are located at the rear of the unit. The dryer exhaust vent (dust hose) is also located at the bottom rear. You can download a digital copy of the owner's manual by visiting the LG Support website and searching for your specific model number. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I use this duo in an apartment without w/d hookups?
Asked by Anonymous.
- A:Answer Hi there. Thank you for sharing your experience with us regarding the LG WashTower in Graphite Steel. We understand your inquiry about using this unit in an apartment without hookups. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 This model is designed for standard residential installations and requires a dedicated 240V electrical outlet for the dryer, a 120V outlet for the washer, a hot and cold water supply, and a proper drainage system. It is not a portable unit and cannot be used without these existing hookups. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan you use powder detergent
Asked by Lucinda.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- A:Answer Hello there, Lucinda. Thank you for sharing your inquiry with us regarding your LG WashTower in Nature Green. We understand your inquiry about using powder detergent in this unit. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-nature-green/JJ8VPZ6WG9 Yes, you can use High-Efficiency (HE) powder detergent. When using powder, please ensure you remove the liquid detergent insert from the dispenser drawer and add the powder directly into the main wash compartment. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan this washer and dryer be installed on a pedestal and does the washer have water jets
Asked by Wonder.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA is not compatible with LG Laundry Pedestals. Like all other LG Single Unit Front Load LG WashTower™, it has five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan
Answered by LG Digital Customer Care

Q: QuestionAre there washer jets in this machine =
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA features five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan
Answered by LG Digital Customer Care

Q: QuestionAre the drums stainless steel? Are there and can it be placed on a pedestal?
Asked by Anonymous.
- A:Answer Hi there. We understand your inquiry regarding the features and installation of your LG WashTower. The drums for both the 4.5 Cu. Ft. washer and the 7.4 Cu. Ft. dryer in this Graphite Steel model are made of durable stainless steel. Regarding installation, please be advised that the WashTower is a single, integrated unit and is not compatible with pedestals. It is designed to be installed directly on a solid, level floor to ensure stability and peak performance. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIf the vent is higher than the machine do I still need 4 inches clearance at the back?
Asked by Patrick.
- A:Answer Hello there, Patrick. We understand your inquiry regarding the installation clearance for your LG WashTower. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 Even if your wall vent is positioned higher than the unit, we still recommend maintaining approximately 4 inches of clearance at the rear to ensure there is enough space for the exhaust ducting to curve without being kinked or crushed. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the height when the the two machines are stacked?
Asked by Height.
- A:Answer This combination is one unit and is 73 and 1/2 in tall.
Answered by robotfixer
Q: QuestionHow many loads does the washer holds?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
- A:Answer one load
Answered by AbigailB
Q: QuestionPurchased this unit a couple of months ago. Is there a matching lg pedestal for this unit? Link?
Asked by Curious.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer No
Answered by 45Fhjjjj
Q: QuestionDoes the dryer need a water connection for the steam?
Asked by Mike.
- A:Answer Yes, the steam kit provides everything needed set-up this functionality.
Answered by Julieann
Q: QuestionDOES THE FILL HOSES COME WITH WASHING MACHINE
Asked by DUX.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
- A:Answer Yes
Answered by 45Fhjjjj
Q: QuestionDoes the washer have a “delay start “ feature ?
Asked by Rox.
- A:Answer Yes it has.
Answered by PeteC
Q: QuestionDoes this unit come with all of the necessary power cords, hoses and required installation parts?
Asked by Vic.
- A:Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the installation components for your LG WashTower. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 We understand you want to be fully prepared for the setup of your new unit. While the washer includes the drain hose, the water inlet hoses and the 3-prong or 4-prong electric dryer power cord are typically sold separately to match your specific home connection. For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWHAT IS THE WIDTH?
Asked by BELLSONG.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer It Not white
Answered by Anonymous
Q: Questionwhat is the amps of the dryer and washer
Asked by Anonymous.
- A:Answer Hi, great questions! We'd be happy to answer it! The electrical requirements for the washer are 120V, 10 Amps and those for the dryer are 240V, 30 Amps. ^Chris (Washer Tower model WKE100HVA)
Answered by LG Digital Customer Care

Q: QuestionCan the end of cycle sound be turned up.
Asked by Rita.
- A:Answer Hi there. We understand your inquiry regarding the end-of-cycle sound for your LG WashTower. To adjust the volume, you can press and hold the Signal button on the control panel to cycle through the available volume levels or turn the sound off. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care






















































