Questions & Answers
- Model:
- WKE100HWA
- |
- SKU:
- 10551258
Q: Questionis this ventless
Asked by patrick.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi there, patrick. Thank you for sharing your experience with us. We understand your inquiry regarding the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower (WKE100HVA). This specific model features a vented dryer and requires external ducting to release moisture and heat. https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-graphite-steel/J7G564P4V2 For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhich machine is on top? The washer or the dryer?
Asked by KC.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer The dryer
Answered by VikeetraG
Q: QuestionHow often does the bottom filter need to be cleaned?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there. Thanks for reaching out. LG recommends cleaning out the drain pump filter of any lost items and lint buildup on a monthly basis. `Jai.
Answered by LG Digital Customer Care

Q: QuestionIs this stackable unit ventless?
Asked by Rashida.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Yes
Answered by GailB
Q: QuestionDo I need to purchase any extra kits or parts for installation with this unit or does everything come with tower unit?
Asked by cmcmanus.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Yes dryer vent & water hose
Answered by TawanaB
Q: QuestionWhat do I need to buy extra (electrical cable, water hose ...) for self install the LG tower?
Asked by Misha.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer If your power voltage not 220/240 u need a electrician for the dryer
Answered by TawanaB
Q: QuestionWhat is the measurement from the floor up to the water inlets on the back of the machine
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer It's right at 36.5"
Answered by BillG
Q: QuestionIs the dryer ventless?
Asked by diane.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer This dryer is not ventless. However, we do have a ventless, currently out of stock however you can choose the option for us to notify you through this website (https://bit.ly/3m9In4t). Here from LG. ^Anthony
Answered by LG Digital Customer Care

Q: QuestionDoes the tower need a pestal under it
Asked by Day.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there. The answer would be No. Washers and dryers cannot be stacked with a pedestal beneath. A pedestal cannot support the weight of stacked units. Some stacking kits include added features such as a pull-out shelf for resting or folding laundry. `Jai.
Answered by LG Digital Customer Care

Q: QuestionHow tall is the unit?
Asked by Eileen.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer It is 74"
Answered by BillG
Q: Questioncan I use the dryer power cord from my old unit on the new one?
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there. Thanks for reaching out. As long is the plug you are trying to use is compatible with the dryer you are trying to use. `Jai.
Answered by LG Digital Customer Care

Q: QuestionI want to order a lg thin Q shoe drying rack. How can I get the correct order number
Asked by Lori.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
- A:Answer Hi Lori.The LG Front Load Dryer Rack, Part # 3750EL1001A, is the compatible dryer rack for the ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKEX200HRA. It can be ordered from our LG Authorized Parts Distributor affiliate: Encompass Parts Distribution, 775 Tipton Industrial Dr. Suite F Lawrenceville, GA 30046 Sales: 866-779-7906 Fax: 800-552-1431 https://emcompass.com ...^Ivan
Answered by LG Digital Customer Care

Q: QuestionIs there a cycle that uses extra water? Well water, in a state with abundant rainfall, makes water conservation unnecessary. 2.Does extra rinse add more water to rinse cycle, run an additional rinse cycle, or add a number (how many?) of minutes? TY!
Asked by Lars.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
- A:Answer Hi Lars.The Extra Rinse option for the ENERGY STAR® Qualified LG Single Unit LG WashTower™ with Center Control™ 4.5 cu. ft. Front Load Washer and 7.4 cu. ft. Dryer, Model # WKEX200HBA adds an extra rinse to your selected cycle to help ensure the removal of detergent or bleach residue from fabrics. You can press the Extra Rinse button to add additional rinses to your selected cycle. After you have selected your desired cycle and options, once the Start/Pause button is pressed, the washer will measure the size of your load, and automatically adjust the water level for the load. The washer rotates the laundry in a way that allows it to use less water while still fully saturating the clothing. It is normal to be unable to see water during the wash cycle...^Ivan
Answered by LG Digital Customer Care

Q: QuestionHow much clearance does the unit need in the back If all the connections including the vent are recessed in the back wall? I have very limited depth space. Can it be pushed against the wall or would an inch of space be ok?
Asked by Fred.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hi Fred. To ensure sufficient clearance for water inlet hoses, drain hose and airflow, for the ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA you need to allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances...^Ivan
Answered by LG Digital Customer Care

Q: QuestionWhen I pick it up, is it in two pieces for transport or do I have to disassemble in the parking lot to fit each part in my pickup so it's not driving in the back stacked?
Asked by BeBopReviewer.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello there! Thank you for your question about the WKE100HWA. This unit typically comes in one assembled piece for transport. However, depending on your vehicle's size and the available space, you may need to take care when loading it to ensure it fits securely. If you find that it doesn't fit comfortably in your pickup, it might be necessary to disassemble parts like the legs or other components for safer transport. We recommend checking the dimensions of the unit and comparing them with your truck’s capacity before heading out. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril
Answered by LG Digital Customer Care

Q: QuestionThe house has 1.5" copper pipes, is that large enough to handle the disposal water?
Asked by KuMan.
- A:Answer Hi there! Thank you for your question about the WKEX200HGA. A 1.5" copper pipe is generally sufficient for handling the drainage of wastewater from this model. However, it's essential to ensure that the entire plumbing system is properly installed and maintained to prevent any blockages or issues. If you have any more questions or need further assistance, please don’t hesitate to send us a private message on Social Media @LGUSSupport. Our team is here to help you with any inquiries you may have. We appreciate your interest in our products! —Avril
Answered by LG Digital Customer Care

Q: QuestionHi, my laundry room is on the 4th floor. Will best buy deliver and install on the 4th floor? Also, can they separate the units to get them up the stairs to make it easier?
Asked by lisat.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Hello there. Yes. Free installations on refrigerators and laundry appliances. `Jai.
Answered by LG Digital Customer Care

Q: QuestionDoes the washing machine have a lint filter
Asked by Anonymous.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello there. Thank you for reaching out. For this model. It does have a lint filter. It is located in the front of washer. `Jai.
Answered by LG Digital Customer Care

Q: QuestionFrom the floor to ceiling, how many INCHES in height does this unit amount to when stacked?
Asked by Kevin.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
- A:Answer Hello, this is the height when stacked 74 3/8. ^Vanessa
Answered by LG Digital Customer Care























































