Questions & Answers

Q: QuestionDoes this have an Allergen/Sanitize wash? I only see it has 5 cycles available but the description mentions it

Asked 2 years ago by Jen123.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer If you download the LG Thin Q app, it has way more cycles and customizations available.

  Answered 2 years ago by JoyGirlVerified Purchase

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Q: QuestionBasement has low ceiling, 76 inches. Does the unit require additional clearance above the heigh of the unit? Will I be able to bring in the unit on its side, then stand up?

Asked 2 years ago by Tightspace.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. ~Tanisha

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionIs physical depth of the machine really 30 inch? Or is it smaller than 30 inch and 30 inch is machine depth + clearance? If it is 30 inch in depth, do I need 30+4inch for installation with clearance?

Asked 2 years ago by Sam.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The machine itself is 30 inches, plus a fraction of an inch. You need clearance beyond that fr your hoses and vent. Note that you can side vent these units.

  Answered 2 years ago by PaulSVerified Purchase

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Q: QuestionWhat if one unit, such as the washer needs to be replaced, but the dryer is working well?

Asked 2 years ago by MicheleN.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer They are two separate components. Hopefully you could replace only 1.

  Answered 2 years ago by user519919

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Q: QuestionIs the dryer ventless

Asked 2 years ago by Bea.

• A:Answer Hi Bea. The dryer for this ENERGY STAR® Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA has to be vented. IF you are interested in a WashTower™ unit with a ventless dryer then you will want to review the ENERGY STAR® Most Efficient 2022 LG Wash Tower™ Single Unit Front Load 4.5 cu. ft. Washer and 7.2 cu. ft. Heat Pump Ventless Dryer, Model # WKHC202HBA...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit come stacked or separated when picking up from the store?

Asked 2 years ago by Anonymous.

• A:Answer The ENERGY STAR™ Certified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HVA is sold and delivered as a single unit...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the maximum distance the back of the machine can be from the water fill and drain connections?

Asked 2 years ago by AJC.

• A:Answer The maximum distance depends on what duct you use at the time of installation ... if it is flexible 2 inches if it is the semi-rigid 4 but both are fine.

  Answered 2 years ago by AbelRVerified Purchase

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Q: QuestionIs this delivered separately or already stacked?

Asked 2 years ago by dmpape00.

• A:Answer Already stacked.

  Answered 2 years ago by Anonymous

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Q: QuestionWill we be able to replace either the washer or dryer separately in case one of those is not working or need to be replaced?

Asked 2 years ago by Bryan.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer Yes, this was also a huge concern of mine and come to find out the washer and dryer each have their own serial number and can be separated when necessary for parts repairs/replacement. Hope this helps!

  Answered 2 years ago by JulieannVerified Purchase

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Q: QuestionWill you take old Appliances?

Asked 2 years ago by Lucci.

• A:Answer Yes but you have to pay extra for the removal of your old appliance. To me it was worth it to not have to do it myself.

  Answered 2 years ago by Julieann

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Q: QuestionWhere on the unit - right , front etc is the hose connection Where is the dust hose located Where is the electical locatied Where can we get a manual

Asked 2 years ago by tutte.

• A:Answer All on the back of the unit, though you can get a side vent kit for the exhaust.

  Answered 2 years ago by PaulS

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Q: QuestionCan I use this duo in an apartment without w/d hookups?

Asked 2 years ago by Anonymous.

• A:Answer No, you can not Washer still needs water hook up and drainage. Dryer needs ventilation/exhaust outlet.

  Answered 2 years ago by GoldenBVerified Purchase

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Q: QuestionCan you use powder detergent

Asked 2 years ago by Lucinda.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green

• A:Answer Yes but liquid is better won't clog up compartment.

  Answered 2 years ago by 45Fhjjjj

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Q: QuestionCan this washer and dryer be installed on a pedestal and does the washer have water jets

Asked 2 years ago by Wonder.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA is not compatible with LG Laundry Pedestals. Like all other LG Single Unit Front Load LG WashTower™, it has five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre there washer jets in this machine =

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White

• A:Answer The ENERGY STAR® Qualified LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer, Model # WKE100HWA features five powerful jets with variable sprays that spray clothes from multiple angles...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAre the drums stainless steel? Are there and can it be placed on a pedestal?

Asked 2 years ago by Anonymous.

• A:Answer Yes and yes

  Answered 2 years ago by KaitlinVerified Purchase

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Q: QuestionIf the vent is higher than the machine do I still need 4 inches clearance at the back?

Asked 2 years ago by Patrick.

• A:Answer You won't need 4 inches if you side vent but you'll still need some clearance for the hoses and electrical.

  Answered 2 years ago by Anonymous

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Q: QuestionWhat is the height when the the two machines are stacked?

Asked 2 years ago by Height.

• A:Answer This combination is one unit and is 73 and 1/2 in tall.

  Answered 2 years ago by robotfixerVerified Purchase

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Q: QuestionHow many loads does the washer holds?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red

• A:Answer one load

  Answered 2 years ago by AbigailBVerified Purchase

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