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  • QuestionI currently have an LG TROMM DLE5977W 67TD1570 LG Front Load dryer...will this work to stack with this washer? My washer broke and we have to replace it.

    Asked by Mavana.

    • Answer Your LG Tromm 27 Inch Electric Dryer with 7.3 Cu. Ft. Capacity & 9 Drying Programs: White, Model # DLE5977W should stack on the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA. It has a depth of 29 15/16" which is only 1/16" less than the compatible stackable Gas and Electric Dryers for the washer which have a depth of 30". Please contact our Customer Support Center at (800) 243-0000 for verification...^IFV

      Answered by LG Digital Customer Care

  • QuestionIs the "matching" DLEX3700W model dryer the same shade white...? They appear to be slightly different shades

    Asked by Offwhite.

    • Answer The white finish for the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA and its matching Gas and Electric Dryers are the same shade. As mentioned in a previous post, there is "no discernable difference in shade"...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat kind of warranty is offered with this washer?

    Asked by Washerquestions.

    • Answer This washer carries a 1-year Limited Manufacturer's Warranty on parts and labor. Extended coverage is offered on the motor for 10 years and the drum is covered for a lifetime, parts only. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs this model able to be stacked?

    Asked by Nina4kids.

    • Answer Yes.

      Answered by KoolKiddTae

  • QuestionCould I stack a non LG dryer on top of this washer? The dryer works fine, of course, but my Frigidaire/Whirlpool washer is shot.

    Asked by Mose.

    • Answer The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA is only compatible with select LG Front Load Dryers. It is not compatible with other brands of dryers...^IFV

      Answered by LG Digital Customer Care

  • QuestionMy dryer seems to have a mind of its own, I put it on Towels and it reads 55- minutes on the panel, but then it goes to 1-minute after about a minute, then it stops! The chime goes off and my clothes have been in there about 2-minutes! What’s that about?

    Asked by Bobbylee.

    • Answer We regret to read about the issues that you are currently experiencing with your Dryer. Which LG Dryer do you have, what is the modelnumber? It sounds like it will require a repair service.Please contact our Support Center at (800) 243-0000 for assistance...^IFV

      Answered by LG Digital Customer Care

  • Questionwill this fit on the wm2277hs base?

    Asked by wm2277hs.

    • Answer LG WM2277HS is a stackable unit but I cannot guarantee compatibility to stack with a newer unit. There is some interchangeability in washer and dryer models across the same brand, so it's possible. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionIs NLPWD151 comparable?

    Asked by Kim.

    • Answer I believe it is. I haven’t read how to use the other cycles, but they appear to be pretty much the same as on my previous washer

      Answered by Denise

  • QuestionIs it possible to interrupt or stop the wash cycle to add an item and continue the cycle instead of having to reset from the beginning?

    Asked by EllieF.

    • Answer You can press the Start/Pause button on the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA to pause the washer during a wash cycle without losing the current settings. However, to add garments to the washer during a cycle, you should use the Add Garments to add garments or remove foreign objects like coins or keys after the cycle has started. When you press Add Garments, the cycle pauses and the door unlocks. After checking the water level/temperature conditions for safety, the door unlocks once the wash movement has stopped. (Door Lock LED turns off. If the water level is too high, the door will not unlock, and the Add Garments option cannot be used. If the temperature in the tub is higher than 113 °F (45 °C), a short warning chime sounds and Add Garments is not allowed for safety. To preserve wash performance, the wash time may be extended depending on when garments are added to a cycle...^IFV

      Answered by LG Digital Customer Care

  • QuestionCan this be stacked with a non LG stackable dryer? (EG my existing GE one?)

    Asked by nelly.

    • Answer Technically, NO. But if you are handy, you could probably figure out how to rig something up if stacking is the only option.

      Answered by NCA13

  • QuestionAfter cycle is done there is still water in the reservoir just inside the front door. I use the drain & spin cycle but there is still water there Thank you

    Asked by Susie45.

    • Answer I am not sure what "reservoir" you are talking about. When the wash is done there are only wet clothes at the bottom. When I move them to the dryer the drum is wet but no pool of water in the drum bottom. If there is you should get it fixed.

      Answered by GAngel

  • QuestionWhat is the distance between the bottom of the door and the floor? Is there room to put a laundry basket in front of the washer and still open the door? I don't want to buy the official pedestal.

    Asked by BristolBound.

    • Answer Regrettably, the specifications for the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA do not list the height for the bottom of the door opening to the floor. Depending on the height of the laundry basket, you could place a laundry basket in front of the washer and still open the door...^IFV

      Answered by LG Digital Customer Care

  • Questioncan the speed cycle on the WM3700HWA be used for other than very small loads?

    Asked by jim.

    • Answer Yes it can. It is made for small loads or lightly soiled loads. ^Jamal

      Answered by LG Digital Customer Care

  • QuestionDoes this washer have a soak cycle or the equivalent? We need it for washing cloth diapers and heavily spoiled baby items.

    Asked by Anonymous.

    • Answer The LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - Graphite Steel, Model # WM3700HVA does not have a PreSoak option, but it does have a 15-minute Pre Wash option for clothes that are covered in dirt or dust. This feature is suitable for heavily soiled items. The Downloaded cycle allows you to download new and specialized cycles that are not included in the standard cycles on the washer. Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance. Only one cycle can be stored on the appliance at a time and once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded. A Baby Clothes cycle can be downloaded that washes food stained baby clothing with a prewash and hot water wash...^IFV

      Answered by LG Digital Customer Care

  • Questionupon installation, will there be some kind of mats placed under the new washer to help vibration noise?

    Asked by Anonymous.

    • Answer Anti-skip pads are not necessary for the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - White, Model # WM3700HWA if it is installed and leveled properly. The washer should be installed on a solid floor that is strong and rigid enough to support the weight of the washer, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards. Before installing the washer, make sure the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor. The washer features LG's LoDecibel™ Quiet Operation which has a decibel rating of about 44 dBA, so unless you're standing right in front of the washer, you probably will not hear it running...^IFV

      Answered by LG Digital Customer Care

  • QuestionIs there a way to add more water to the wash cycle of the WM3700HVA?

    Asked by Leelaw.

    • Answer Hi Leelaw. Regrettably, the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - Graphite Steel, Model # WM3700HVA does not have an option that can be used to add extra water to the wash cycles...^IFV

      Answered by LG Digital Customer Care

  • QuestionI purchased the WM3700HVA in late June and was wondering if there is a way to add more water, I noticed after washing a load some of the clothes didn’t appear to get wet. What pedestal is compatible with this washing machine

    Asked by Leelaw.

    • Answer The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion Technology - Graphite Steel, Model # WM3700HVA is a High-Efficiency washer that is designed to use only High-Efficiency (HE) detergents. High-efficiency washers (HE) feature technology that helps to reduce the amount of water and energy needed to do a load of laundry. They use up to 80% less water than traditional, top-loading washers, deliver 65% energy savings, and also can wash more laundry in one go than traditional machines. High-efficiency (HE) laundry detergent is a specially formulated solution for washing clothes in high-efficiency washers that use a low amount of water. The washer rotates the laundry in a way that allows it to use less water while still fully saturating your clothing. It is normal to not be able to see water during the wash cycle. The compatible pedestal for this washer is the 27" LG Laundry Pedestal, Model # WDP4V...^IFV

      Answered by LG Digital Customer Care

  • QuestionLG wm3700hwa witch setting is for color load?

    Asked by Anonymous.

    • Answer For the best washing results in the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion Technology - Graphite Steel, Model # WM3700HVA you should sort articles by color. Wsh Dark Clothes together in a separate load from light colors or whites. Mixing dark clothes with light clothes can result in dye transfer or discoloration of the lighter clothes. You will need to pay attention to the garment labels on your clothing items to see which setting is the best for that garment and sort it together with other garments that can be washed in the same setting...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this have Mold issues?

    Asked by Robin.

    • Answer If the rubber door gasket and door seal area are not cleaned regularly, odors can occur from mold and other foreign substances. Be sure to clean the gasket and door seal regularly and check under the deal for small items when unloading the washer. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionCan I stack this washer and electric dryer? If so, does this increase noise and vibration?

    Asked by Kroger2.

    • Answer The ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with Steam and 6Motion™ Technology - Graphite Steel, Model # WM3700HVA is a stackable unit and you can stack its matching Gas or Electric Dryer on the washer using the 27" LG Laundry Stacking Kit, Model # KSTK1. When stacking the dryer onto the washer, the leveling feet for both units must be lowered to their lowest position and the stacked units must be properly leveled and installed on a solid floor that is strong and rigid enough to support the weight of the washer and the dryer, even when fully loaded, without flexing or bouncing. If the floor has too much flex, you may need to reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise. The washer/dryer must be installed on firm flooring to minimize vibration during the washer's spin cycle. Concrete flooring is best, but a wood floor is sufficient, provided it is built to FHA standards. Before installing the stacked washer/dryer, make sure the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Leveling feet that can move or slide on the floor can contribute to excess vibration and noise due to poor contact with the floor...^IFV

      Answered by LG Digital Customer Care