Questions & Answers
- Model:
- WM3700HWA
- |
- SKU:
- 6181272
Q: QuestionIs this model not required to take HE detergent?
Asked by WashingMachineBuyer.
- A:Answer No
Answered by 0626
Q: QuestionDoes this washer come with a screen on the water hose? We get our water from a spring.
Asked by Lonerock.
- A:Answer The hot and cold water hoses are not included accessories with the ENERGY STAR® Qualified LG 4.5 cu. ft. Ultra Large Smart Wi-Fi Enabled Front Load Washer, Model # WM3700HWA. They have to be purchased separately...^IFV
Answered by LG Digital Customer Care

Q: QuestionWill this washer fit on LG WDP3S Pedestal?
Asked by SK.
- A:Answer 27 inch wide is the requirement. LG themselves told us no. I looked up the specs for this pedestal. They are the same as ours and the washer fit perfectly on the pedestal. While LG said no, BB was willing to give it a try. It fit perfectly. Make sure to tell at the time of purchase that you have a pedestal and that you would like them to install it on top.
Answered by KCS1
Q: QuestionHow competent are Best Buy installers?
Asked by Anonymous.
- A:Answer They are very good.
Answered by fjf300
Q: QuestionWhen stacked washer goes into spin dryer shakes and squeaks.Installers said that legs need to be low on stacked unit and did not level the washer.Washer does not rock when pushed. Bolts were removed. Is washer defective? WM4370 had same problem.
Asked by OCGirl.
- A:Answer We hate to hear that your washing machine shakes and squeaks, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Answered by LG Digital Customer Care

Q: QuestionCan this washer be stacked under an LG washer that's a few years old, model # DLEX3370W?
Asked by DAL.
- A:Answer The WM3700HWA can be stacked with the DLEX3370W using the KSTK1 stacking kit. ^CP
Answered by LG Digital Customer Care

Q: QuestionIt’s these come with washer and dryer?
Asked by Lulu.
- A:Answer I need more information to answer your question. What item are you talking about? A pedestal? A stacking rack? Neither come with the washer dryer. Both are purchased separately.
Answered by Ladykoi
Q: QuestionDoes this washer come with a drain hose or do you have to buy it separate
Asked by Builder.
- A:Answer This may not help but I had BestBuy install mine and I only needed to purchase 2 hoses for water so I’m assuming the drain hose was included with the washer.
Answered by ScottR
Q: QuestionIf internal water heater fails, will the washer use household hot water?
Asked by Bill.
- A:Answer The water heater is supplemental heat and will use your household hot water. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Answered by LG Digital Customer Care

Q: QuestionIs the WM3700HWA and DLEX3700W compatible with my older pedestal model WDP3G?
Asked by WM3700HWA.
- A:Answer The LG Laundry Pedestal, Model # WDP3* is designed for compatibility with LG Front Load Washers and Dryers that have a width of 27". Both the ENERGY STAR® Qualified LG 4.5 cu. ft. Ultra Large Smart Wi-Fi Enabled Front Load Washer, Model # WM3700HWA and the ENERGY STAR® Qualified LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled SteamDryer™, Model # DLEX3700W have a width of 27" so they should be compatible...^IFV
Answered by LG Digital Customer Care

Q: QuestionHow do you keep the washer odor free?
Asked by Rose.
- A:Answer I keep the washer door slightly open when not in use so air can properly dry the inside of the washer however I will say lately I find my clothes have a musty order smell if my clothes are left in the washer for any short prior of time after a wash is complete. I am not happy with this washer so if you can return it, do so!
Answered by Workingmom
Q: Questionwill a DLE2512W dryer stack on this washer?
Asked by exslax.
- A:Answer A matching LG Front Load Dryer with a width of 27" can be stacked onto the ENERGY STAR® Qualified LG 4.5 cu.ft. Ultra Large Capacity Front Load Washer with Steam and Wi-Fi Connectivity in Graphite Steel, Model # WM3700HVA using the 27" LG Stacking Kit, Model # KSTK1. ^CP
Answered by LG Digital Customer Care

Q: QuestionHow to operate the steam feature
Asked by Jr.
- A:Answer Adding steam to a washing cycle on the ENERGY STAR® Qualified LG 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with 6Motion Technology - White, Model # WM3700HWA is an option. The steam option cannot be used with all cycles and steam may not be clearly visible during the steam cycles which is normal. Too much steam could damage clothing.After selecting your desired cycle and settings, you would need to press the cycle option button to select the Steam Option. The button will light up when that option is selected. If the option is not allowed for your selected cycle, a chime will sound twice to alert you and the LED will not illuminate...^IFV
Answered by LG Digital Customer Care

Q: QuestionCan Tide with Downy HE detergent used in this washer? This is detergent that has Downy included. Asking because I read that using Fabric softener ruins the machine in the long run.
Asked by nan.
- A:Answer Yes
Answered by Manny305
Q: QuestionIs there a light or a lamp inside unit to see while sorting through your clothes?
Asked by Roman.
- A:Answer Hi Roman. The ENERGY STAR® Qualified LG 4.5 cu. ft. Ultra Large Smart wi-fi Enabled Front Load Washer, Model # WM3700HVA does not have a drum light. It is recommended that you should take care to sort your clothing into loads that are made up of similar items before loading them into the tub for the best washing results and to reduce the possibility of damage to your clothing...^IFV
Answered by LG Digital Customer Care

Q: QuestionWhat does open box mean?
Asked by Jojo.
- A:Answer It means that a customer returned the product within the allotted time and that Best Buy was able to sell it, but at a discounted price and listed as “open box.”
Answered by Drago
Q: QuestionDoes this model have a drain and spin option?
Asked by Strickland2314.
- A:Answer Yes but it's far from obvious. Press the power button to power it On. Do not touch the Dial. Press the Spin speed control. Meaning press the word Spin on the panel. You can keep pressing it to choose spin speed. Press Start. The machine will drain immediately and spin dry at the speed you selected. That's it!
Answered by ButtonMan
Q: QuestionI have owned this washer for a month and only used the washer twice. I went to use it again and there was a good bit of water in the softener section of the top left drawer that you put detergent etc in. Why did this happen.
Asked by Darlene.
- A:Answer If you slowly pull it out and let it sit for 10 seconds it will drain.
Answered by Adoering
Q: QuestionHow long will it take to do the laundry
Asked by time.
- A:Answer The short cycle is about :20. The full cycle can range from 1 to 2 hours depending on the size of the load, whether you pick steam or sanitize, and how many rinses you choose.
Answered by MomInUT
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