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Hey bro, I had the same problem, strangely it’s your hdmi cable, I had to buy an hdmi 2.1 cable to get the full benefits. If you don’t believe me you can look it up real fast.
Sorry, there was a problem. Please try again later.All of the HDMI inputs on the C1 are HDMI 2.1 and should support 4K@120Hz. Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
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