“We are attempting to connect our cable box to the tv with an HDMI cable. It recognizes the cable is plugged in but it cannot receive a signal, and when we attempt to auto tune the channels it comes back with 0 channels available. How can we fix this?”
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Did the same thing my first time. Make sure that you select the proper input. The TV will look for channels on the antenna/cable input first. Make sure you select HDMI input for the channels on your system as long as you are using an HDMI cable.
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Sorry, there was a problem. Please try again later.Information regarding connecting external devices to your TV can be found in the following guide: https://www.lg.com/us/support/product-help/CT10000018-20150368996230-external-device-connections Any questions specific to your cable provider would need to be referred to your cable provider directly. ^CP
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