“Why does my lg 49um8600 tv not play 4k. im on directv?”
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In order for the display to produce a legit 4K image, the content being provided must be in 4K. There is very little 4K content on the market. Current content is UHD, which is the best quality product provided by the networks at this time.
Sorry, there was a problem. Please try again later.Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
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