Why does my lg 49um8600 tv not play 4k. im on directv? null

In order for the display to produce a legit 4K image, the content being provided must be in 4K. There is very little 4K content on the market. Current content is UHD, which is the best quality product provided by the networks at this time.

Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

“Why does my lg 49um8600 tv not play 4k. im on directv?”

Asked by Whoopie 6 years ago

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LG - 49" Class Nano 8 Series LED 4K UHD Smart webOS TV-Front_Standard

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In order for the display to produce a legit 4K image, the content being provided must be in 4K. There is very little 4K content on the market. Current content is UHD, which is the best quality product provided by the networks at this time.
Answered by Ryan 6 years ago
Sorry, there was a problem. Please try again later.
Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
Answered by LG Digital Customer Care 6 years ago
Sorry, there was a problem. Please try again later.