A:AnswerLG Magic Remotes are Bluetooth devices and will only pair with Bluetooth enabled LG TVs. The LG 49 inch Class 4K Smart UHD TV (48.5'' Diag), Model # 49UM6900PUA does not support Bluetooth so it is not compatible with the 2019 LG Magic Remote...^IFV
A:AnswerTVs that come with the LG Magic Remote as an included accessory start with the UM7300*** series TVs and above. The LG 49 inch Class 4K Smart UHD TV (48.5'' Diag), Model # 49UM6900PUA does not support Bluetooth so it is not compatible with LG Magic Remotes. The UM6970*** series TVs are compatible with LG Magic Remotes but do not come with one, it has to be purchased separately...^IFV
A:AnswerWe hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
A:AnswerThe length for the VESA standard machine screws that can be used to mount the LG 49 inch Class 4K Smart UHD TV (48.5'' Diag), Model # 49UM6900PUA will vary depending on the depth of the wall mount that you use. New wall mount typically come with 2~3 sets of screws of varying length with spacers. What doesn't change is the metric width for the VESA Standard screws that will fit into the VESA Mount bolt holes for the TV which have a width of 6 mm (i.e. M6)...^IFV
