Sound bar is turning on by itself. Hooked up by e-arc to sony x900e TV and using a harmony 1 remote. TV set to play only through TV speakers, but sound bar will randomly turn on. I have set the sound bar to turn on only when I turn on my xbox. null

Question

mgmy · Accepted Answer

I turned off the auto power on and the WiFi setting in the LG app and it has helped a little. Still does it randomly but not as much as before.

DuoMaxWellRx · Answer

Were they able to help you? Mine has been powering on by itself since the day it was set up even after resetting it and resetting the TV. Doesn't matter what the selected input is either. I've been dealing with LG Support on Twitter and haven't rece5ant useful information. Maybe something so small shouldn't bother me this much, but at this point I'm thinking about returning it since I'm still within my fifteen-day window.

Answered by DuoMaxWellRx 4 years ago

LG Digital Customer Care · Answer

Please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane

“Sound bar is turning on by itself. Hooked up by e-arc to sony x900e TV and using a harmony 1 remote. TV set to play only through TV speakers, but sound bar will randomly turn on. I have set the sound bar to turn on only when I turn on my xbox.”

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