“I have my lg Sl10yg hooked up to my Vizio p series hdmi arc . I’m running off a Sony 4K player ub-80x . Why am I receiving PCM signal instead of Dolby Atmos or dts signals? When I press info on the remote pcm comes up on the sound bar.”
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We are sorry to see you are having trouble receiving Dolby Atmos. We would be happy to look into this further with you. Please contact LG Customer Support so that we can better investigate your issues and assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
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