“I have an x box one s that I use as my 4k bluray. When I play the demo Atmos on the x box s it gives a message that Atmos is not active, yet when I play a 4k bluray the Atmos display on my sj9 lites up and it's seems to work. Why won't it play xbox demo?”

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• This sounds like an decoding issue related to the bar. The demo might be encoded at a crazy high bit rate. But at least it works where it matters!

  Answered by Lordchubbypants 7 years ago

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• We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP

  Answered by LG Digital Customer Care 7 years ago

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