“My sj9 sub keeps cutting in and out. Is there any reason for this? It's right next to the couch about 15 ft from the soundbar.”

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• This is quite the issue to troubleshoot and an annyoying one at that! First look for any locations closer and would have decent line of sight to the bar for trouble shooting purposes. Bluetooth annoyingly is on the 2.4 ghz band so cell phones and other electronics could be interferring this can be reduced by distance closing. Second get the LG music flow app and make sure firmware is up to date. This could shore up any problems with the talking that occurs between bar and woofer. If nothing is helping look for any electronics that could interfere cell phones computer connected to WiFi etc. If none of this works then it's simply going out. It is possible to buy replacement parts and sync them up if you are interested/invested enough to do so. Best of luck!

  Answered by Lordchubbypants 8 years ago

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• It sounds like we'll need to walk through some troubleshooting for your soundbar. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP

  Answered by LG Digital Customer Care 8 years ago

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