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  • QuestionDoes this washer have a warranty on the motor?

    • Answer Yes, the direct drive motor has a 10-year limited warranty.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre fill hoses included with this washing machine?

    • Answer No, fill hoses are not included with this washing machine.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this appliance have a quick wash cycle?

    • Answer Yes, this appliance has a quick wash cycle that refreshes loads in 15 minutes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the operation of this washing machine quiet?

    • Answer Yes, this washing machine has LoDecibel quiet operation.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use voice commands to control this washing machine?

    • Answer Yes, you can use voice commands with Google or Alexa voice assistants.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer use a high-efficiency washing mechanism?

    • Answer Yes, this washer uses an agitator washing mechanism with high-efficiency.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a system to clean the tub?

    • Answer Yes, this washer has the TubClean system.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I use Deep Fill with all cycles except for bedding? Can it be used with Normal?

    Asked by pickyeater.

    • Answer Deep Fill can be used with the QuickWash, Heavy Duty, Deep Wash, Waterproof, and Downloaded cycles on the ENERGY STAR® Certified LG 5.3 cu. Ft. Mega Capacity Smart Top Load Washer with 4-Way® Agitator, EasyUnload™ & AI Sensing, Model # WT8405CW. When you select the Normal cycle and the Deep Fill option, the cycle is changed to the Deep Wash cycle before starting...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo i have to fill up the soap every laundry or the machine decide how much soap she use ? If it's auto does the machine tell me to add soap ?

    Asked by Jeff.

    • Answer You will need to fill detergent for each wash in the ENERGY STAR® Certified LG 5.3 cu. Ft. Mega Capacity Smart Top Load Washer with 4-Way® Agitator, EasyUnload™ with TurboWash™ 3D Technology& AI Sensing, Model # WT8405CW. It does not have LG's ezDispense® Automatic Dispenser that you can just fill the reservoirs once and you’re set for up to 14 to 25 wash cycles, and will add just the right amount for each load size—at just the right time. You can even get an alert on your smartphone when it’s time to refill, This washer is designed for use with only HE (High-Efficiency) detergents. For proper wash performance, you should always measure detergent using the measuring device provided by the detergent manufacturer. For an average load, use less than half of the recommended maximum. You will need to use less detergent for soft water, light soil, or smaller loads, and use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems. Never use more than the maximum amount of detergent recommended by the manufacturer. Using too much detergent can lead to oversudsing, poor rinsing, detergent buildup in clothing, and residue buildup that can contribute to odors in the washer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this machine have a delicate cycle?

    Asked by Timshelleyplus3.

    • Answer Hello there. We understand your inquiry about the LG WT8405CW washer and are happy to help. While this model doesn’t include a dedicated “Delicate” cycle, you can still launder your delicate garments safely: Troubleshooting Step • Create a gentle wash environment by selecting the AI Wash cycle, setting the Spin Speed to Low, Soil Level to Light, and Temperature to Cold. This combination mimics a delicate cycle and helps protect your fabrics. Optional Downloadable Gentle Cycle • Via the LG ThinQ® app, use the Downloaded cycle feature to add a specialized gentle wash, such as the Wrinkle Stop/Gentle Wave or Lingerie cycle. These downloaded programs are designed for delicate items and include lower spin speeds and extra rinses. https://www.bestbuy.com/site/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-alpine-white/6573556.p?skuId=6573556 If you’d like more guidance on using downloaded cycles or need further assistance, please send us a private message on Social Media @LGUSSupport. We’re here to ensure your LG washer meets all your laundry needs. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the agitador removable?

    Asked by susana.

    • Answer Hi there, Susana. Thanks for your question about the LG WT8405CW Top Load Washer! This model does include an agitator, but it is not designed to be removable by the user. The agitator is factory-installed and integrated into the washer's TurboWash3D® system to enhance cleaning performance. Removing it could affect wash quality and potentially void the warranty. https://www.lg.com/us/washers-dryers/lg-wt8405cw-top-load-washer#pdp_specs If you're asking for cleaning purposes, the Tub Clean cycle is your best option to maintain your washer’s performance. For any servicing or if the agitator needs to be replaced due to damage, we recommend reaching out to an LG-authorized technician. If you need further help, feel free to send us a message @LGUSSupport—we’re always ready to assist! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you set it to automatically do deep fill with every load without having to remember to choose it? I prioritize function over "efficiency".

    Asked by NeTFLoODeR.

    • Answer Hello there. Thank you for reaching out with your question about the LG WT8405CW Top Load Washer. We understand your preference for function over efficiency, especially regarding the Deep Fill option. Currently, the Deep Fill feature is not designed to be set automatically for every load. You will need to press and hold the Deep Fill button for 3 seconds before starting each wash cycle to add the maximum amount of water. This ensures flexibility in adjusting water levels based on your specific needs. Please note that after the cycle is complete, the setting will automatically revert to the high-efficiency water level for the next load. https://www.lg.com/us/washers-dryers/lg-wt8405cw-top-load-washer#pdp_specs If you have any further questions or need more information, feel free to send us a private message on Social Media @LGUSSupport. We’re happy to assist! Thank you for choosing LG! —Renzo

      Answered by LG Digital Customer Care

  • QuestionThe amperes indicates 60 which is 3X higher than any other washing machine. Most are in the range of 15 to 20. In your manual it states that it is 60HZ which is COMPLETELY different than amperes. Please CLARIFY. Need to cancel order if 60 amps!!!!

    Asked by mojo.

    • Answer Thank you for your interest in the LG Washer. The WT8405CW is a 120V appliance that uses 15 amps of power. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan i choose the spin setting manually. I want to be able to change spin cycle for each wash option if I choose. I have an older lg washer n I absolutely love it. I can choose a cycle n change the options manually if I want.

    Asked by Luz.

    • Answer Hello there, Luz. Thank you for sharing your question with us. We understand your inquiry regarding the manual settings of your WT8405CW. To answer your question directly based on official LG resources, you can indeed manually adjust the spin speed for most wash cycles to suit your preference. After selecting your desired wash cycle, simply press the "Spin" button repeatedly to cycle through the available speed settings before pressing the Start/Pause button. Additionally, if you require a "Spin Only" cycle, you can perform this by powering on the unit, ensuring no wash cycle is selected, pressing the "Spin" button to choose your speed, and then pressing Start/Pause. This flexibility ensures you can treat your fabrics exactly how you prefer, maintaining the customizable experience you enjoyed with your previous LG model. LG Washer - How to Use The Spin Only Cycle - https://www.lg.com/us/support/help-library/lg-washer-how-to-use-the-spin-only-cycle--1374092270314 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionBought this in June of 2024 and the glass lid is breaking along with the part where it attaches it says I have coverage till June of 2026 what are my next steps

    Asked by Papa.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the condition of the glass lid on your LG Top Load Washer (Model WT8405CW). Based on the official specifications, the standard manufacturer's warranty covers Parts and Labor for 1 Year. As your next steps, we recommend contacting the retailer (Best Buy) if you purchased an extended protection plan that covers you until 2026, or you may reach out to us directly to discuss your service options. https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-alpine-white/JJ8VPZQZQZ Your feedback is important, and we'd like to assist you further. Please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you pause the cycle during a wash so load can soak?

    Asked by Rob.

    • Answer yes

      Answered by AustinT

  • QuestionDoes this washer only use powdered soap?

    Asked by Mom.

    • Answer Hello there. Thank you for reaching out to us. We understand your inquiry regarding the detergent usage for the WT8405CW Top Load Washer. This unit is designed to be versatile and features a 4-Tray Dispenser that accommodates Liquid Detergent, Powdered Detergent, Softener, and Bleach, allowing you to use whichever type you prefer. https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-alpine-white/JJ8VPZQZQZ If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questionwhat additional items (that are not included) do i need to purchase, to be able to use this product?

    Asked by Amber.

    • Answer Hello there, Amber. We understand your inquiry about the additional items needed to use the WT8405CB washer. We want to ensure you have everything required for a successful installation and operation. Since the WT8405CB is a washer, the necessary additional items that are generally not included with the unit itself but are essential for installation and use are: Washer Inlet Hoses: You will need two water inlet hoses to connect the washer to your home's hot and cold water supply. Drain Hose: While a drain hose is often included, it is always a good idea to confirm its length and presence. If not included, or if a longer one is needed, it must be purchased. Detergents and Fabric Care Products: Appropriate laundry detergents, fabric softeners, and bleach (as desired) are needed for washing. https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-matte-black/JJ8VPZQZR4 If you have any further questions about connecting the WT8405CB or the required accessories, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this washer have hot water on the short cycle?

    Asked by JohnyO.

    • Answer Hi there, JohnyO. Thank you for your question. We understand your inquiry regarding the temperature settings for the short cycle on your WT8405CW. To answer your question, yes, you can generally use hot water on the Quick Wash cycle. While the cycle may default to a different temperature, you can manually adjust the setting to "Hot" by pressing the "Temp." button on the control panel. Please keep in mind that the Quick Wash cycle is designed for lightly soiled items, and using hot water may slightly impact the efficiency or duration depending on your water intake. https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-turbowash3d-technology-alpine-white/JJ8VPZQZQZ If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you fit a king size comforter in this washer

    Asked by Shyne229.

    • Answer Yes

      Answered by HectorF