“Trouble pairing magic remote with tv. Followed the instructions on the screen to press the ok button, and it never paired, after trouble shooting for 30 minutes I gave up and returned the tv to the store and exchanged it for the same model. Same issue.”
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Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
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