Questions & Answers
- Model:
- LP1417WSRSM
- |
- SKU:
- 5890350
Highly rated by customers for: Cooling, Power, Ease of use
Page Showing 21-36 of 36 questions
Q: Questiondoe sit have auto evaporation
Asked by babs.
- A:Answer When the internal water collection tank for the LG 14,000 BTU Portable Air Conditioner and Dehumidifier Function with LCD Remote, Model # LP1417GSR gets full, 'E5' is shown on the display and the air conditioner will shut off and you will need to empty the tank then. The air conditioner has a self-evaporative system and will recycle the condensing water to cool the condenser. This helps to make the unit more energy efficient for you, but if you're not in an area of high humidity, it will reduce the frequency of having to empty the unit. ^CP
Answered by LG Digital Customer Care

Q: QuestionI've seen a number of comments regarding the need for a "dedicated circuit" for some portable AC's. It seems that even at 12 amps it wouldn't be necessary unless you had other items drawing current at the same time and on the same circuit. Any comments?
Asked by Gordy.
- A:Answer A "dedicated circuit" is one that is used solely by one device. Usually, circuit breakers are 15 amps or more, so one could have another, low amperage, device connected to a 15 amp circuit. Check your breaker box to see what amperage is your breaker switch, and how many outlets are connected to that breaker.
Answered by mhmercer
Q: Questionapartment portable ac unit not cooling room. lacks refrigerant?
Asked by Tootoasty782019.
- A:Answer We are sorry to see you are experiencing an issue with the cooling system of your air conditioner. You can find information regarding how to improve its cooling ability from the following help article: https://www.lg.com/us/support/product-help/CT10000021-1429710713371-not-cooling If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Answered by LG Digital Customer Care

Q: Questiondose it have auto restart when power get lost
Asked by john60.
- A:Answer If power failure occurs, turn the mode control to off. When power is restored, wait 3 minutes to restart the air conditioner to prevent tripping of the compressor overload. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ ^CP
Answered by LG Digital Customer Care

Q: QuestionCAN I USE THE DRAIN HOSE TO VENT OUTSIDE IN LOWER POSITION THAN THE EQUIPMENT EXIT ? I WOULD LIKE TO PASS THE VENT UNDER THE DOOR. IT IS A SLIDING HORIZONTAL DOOR.
Asked by AMARALTEXAS.
- A:Answer When draining using the upper drain port, the open end of the drain hose should be placed at a suitable drain location or outdoors. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ ^CP
Answered by LG Digital Customer Care

Q: QuestionCan I leave the screen in place in the window opening or do I have to remove the screen?
Asked by Krush.
- A:Answer Yes. Leave the screen on.
Answered by JoeM
Q: QuestionHow long is the exhaust hose?
Asked by Gary.
- A:Answer The exhaust vent hose that is supplied as part of the Window Installation Kit that comes with the LG - 500 Sq. Ft. Portable Air Conditioner - Graphite model LP1417GSR is just shy of being 5 feet long. ^CP
Answered by LG Digital Customer Care

Q: QuestionDoes this unit have a drain, for a hose connection?
Asked by T.
- A:Answer The LG 14,000 BTU (8,000 BTU, DOE), 115-Volt Smart, Wi-Fi Portable AC w/ Dehumidifier Function and LCD Remote in White, Model # LP1417WSRSM has an Upper and a Bottom drain port in the back. The Upper drain port is where the drain hose is inserted. Page 20 in your owner's manual has an illustrated diagram that shows the location of the Upper drain port if you need a visual aid. The drain hose is basically a tube that has an inner diameter of 16mm [5/8"], so when going to purchase a drain hose, you can refer to it as a drain hose with an inner diameter of 16 mm or 5/8" or as a tube for draining a portable ac with that inner diameter. ^CP
Answered by LG Digital Customer Care

Q: QuestionI'm thinking about getting one for summer.. but want to know will I be able to start it from my phone when I'm at work so the apartment is all cool by the time I'm home?
Asked by V.
- A:Answer Yes, the LP1417WSRSM is able to be App Controlled. ^CP
Answered by LG Digital Customer Care

Q: QuestionDoes this AC has one hose or two?
Asked by Natalie.
- A:Answer This machine has one hose.
Answered by CommunityAnswer
Q: QuestionIt says it's Smart, Voice And APP Controlled, yet the specs say it does not have WiFi. Does it?
Asked by RCEE.
- A:Answer Yes, come with WiFi, work great, a can turn on an off, control temperature with my cellphone.
Answered by TopPlayers
Q: QuestionIs there a through the wall accessory?
Asked by Dtharp.
- A:Answer The LG 14,000 BTU Portable Air Conditioner, Model # LP1417WSRM only comes with a window installation kit, there isn't a Through-the-Wall kit available for it...^IFV
Answered by LG Digital Customer Care

Q: Questioni have a Best Buy credit (on a card from Bayshore location), how do I apply this credit .....presumably I need to go to store to buy this item.
Asked by Rich.
- A:Answer If you are using the Best Buy credit on the card to purchase the LG 500 Sq. Ft. 14,000 BTU Portable Air Conditioner - Graphite gray, Model # LP1417GSR, click “Manage Your Credit Cards.” > Check “Save As Primary” next to your credit card. > Use your new card to pay at checkout...^IFV
Answered by LG Digital Customer Care

Q: Questionwhat is the length of the window insert for venting
Asked by george.
- A:Answer The exhaust vent hose that is supplied as part of the Window Installation Kit that comes with the LG - 500 Sq. Ft. Portable Air Conditioner - Graphite model LP1417GSR is just shy of being 5 feet long. ^CP
Answered by LG Digital Customer Care

Q: QuestionWhere can I get a outside wall vent kit for the LG LP1417GSR portable air conditioner ?
Asked by RA.
- A:Answer We are unclear as to what part you may be requesting. The LP1417GSR includes an exhaust hose and window install kit. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP
Answered by LG Digital Customer Care

Page 2, Showing 21-36 of 36 questions
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