“I have a LG OLED 55' and lately it cuts on and off by itself. When I walk near it makes a sound, what is happening with my set?”
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Hi Faye! If you notice any disturbances from the speaker while watching TV, you can conduct a sound test on the television to determine if the disturbances originate from it. Not detecting any disturbances during the sound test could be attributed to an unreliable broadcast reception or a faulty external device linked to the TV, such as a set-top box, gaming console, DVD player, Blu-ray player, or computer. Please verify the device's connectivity status. If you encounter disturbances on specific channels, it might be due to an unstable broadcast reception. For further guidance on how to address this issue, please refer to the following link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-sound-issues-on-an-lg-tv--20153130415089. If the problem continues, we recommend you contact us via direct message on social media @LGUSSupport.^Con.
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