Questions & Answers

Q: QuestionWhat comes included with this LG TV?

• A:Answer This LG TV includes a stand and a remote control.

Q: QuestionDoes this TV support screen mirroring?

• A:Answer Yes, this TV supports screen mirroring with Apple AirPlay 2 technology.

Q: QuestionWhat kind of sound technology does this TV support?

• A:Answer This LG TV comes with Dolby Atmos, which provides an immersive sound experience.

Q: QuestionWhat is the refresh rate of this LG TV?

• A:Answer The refresh rate of this LG TV is 120Hz.

Q: QuestionHow many HDMI inputs does this LG TV have?

• A:Answer This LG TV is equipped with four HDMI 2.1 inputs.

Q: QuestionCan you recommend a sound bar for the Lg 55 B4 OLED tv

Asked 1 year ago by Rick.

• A:Answer Hello there, Rick. For your LG OLED55B4PUA TV, we recommend these compatible soundbars to enhance your audio experience: 1. LG S70TY Soundbar - https://www.lg.com/us/sound-bars/lg-s70ty-sound-bar#pdp_specs Features: Dolby Atmos, up-firing center channel for immersive sound, wireless active subwoofer, and WOW Orchestra soundstage enhancement when used with LG TVs. Compatibility: Specifically designed to pair with LG QNED TVs, but it also works well with the OLED B4 for an enhanced sound experience. Additional Benefits: Comes with 7 speakers and supports 3D spatial sound, including optional rear surround speakers (SPT8-S speaker kit). 2. LG S90TR Soundbar - https://www.lg.com/us/sound-bars/lg-s90tr-sound-bar#pdp_specs Features: Immersive Dolby Atmos with triple up-firing speakers, 13 speakers for 3D spatial sound, and wireless rear speakers. Compatibility: Pairs perfectly with the OLED B4, C4, and G4 series for maximum sound performance. Additional Benefits: Enhanced with 24-bit upsampling, Google Assistant, and Apple AirPlay 2 support. 3. LG S80TR Soundbar - https://www.lg.com/us/sound-bars/lg-s80tr-sound-bar#pdp_specs Features: Dolby Atmos with up-firing speakers, 11 speakers for a surround sound experience, and wireless rear speakers. Compatibility: Designed for LG OLED TVs, this soundbar will complement the OLED55B4PUA with immersive sound. Additional Benefits: Features 24-bit upsampling, Amazon Alexa support, and dynamic sound modes like Bass Blast, Cinema, and Clear Voice. These soundbars will provide excellent audio quality to match your OLED TV's stunning visuals, supporting features like Dolby Atmos and AI Sound Pro for an immersive experience. Let me know if you need further assistance! —Renzo

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  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat is the difference between the 55" C4 and the 55" B4 LG OLED TV's? (besides the price)

Asked 1 year ago by VincentV.

• A:Answer Hi there, Vincent. Thank you for reaching out to us with your question. We understand you're comparing the LG OLED55B4PUA and the 55" C4 models, and we'd love to help clarify the differences beyond just the price. Both models feature LG's stunning OLED technology, offering perfect blacks and brilliant colors. However, the main differences lie in the picture processing and performance: Processor: The C4 model comes with a more advanced Alpha 9 AI Processor Gen7 provides smooth, crisp picture and sound with AI Picture Pro and AI Super Upscaling, which provides improved picture and sound processing compared to the Alpha 8 AI Processor found in the B4 model. This results in better upscaling of lower-resolution content and overall picture quality. Brightness: The C4 model has a slightly higher peak brightness, enhancing HDR content, especially in well-lit rooms. Gaming Features: Both models support key gaming features like 120Hz refresh rate, VRR (Variable Refresh Rate), and G-SYNC. However, the C4 may have more advanced gaming options for smoother and more responsive gameplay. For a deeper dive into the specifics, we encourage you to send us a private message on social media @LGUSSupport, and we can explore other details further. 55 inch Class LG OLED B4 4K Smart TV 2024 - https://www.lg.com/us/tvs/lg-oled55b4pua-oled-4k-tv#pdp_specs 55 inch Class LG OLED evo C4 4K Smart TV 2024 - https://www.lg.com/us/tvs/lg-oled55c4pua-oled-4k-tv#pdp_specs We hope this helps! Thank you for your patience, and feel free to reach out anytime! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes anyone know the *exact* model numbers of the included stands and remote? I bought open box that did not include either item, and neither browsing the LG website nor perusing the downloaded manual has helped.

Asked 3 weeks ago by Moonpie.

• A:Answer The model number for the 2024 LG Magic Remote that comes as an included accessory with the LG 55" Class B4 Series OLED 4K UHD Smart webOS TV (2024), Model # OLED55B4PUA, and all other 2024 LG OLED TVs, is the LG Magic Remote, Model # MR24GN, and it can be ordered directly from LG by adding clicking on 'Add to Cart' on its product detail page on our site. The compatible Base Assembly, Part # AAN30047008, can be ordered from LGParts.com [https://lgparts.com/products/aan30047008]. It is currently out of stock and expected to be available tomorrow on 10/28/2025...^Ivan.

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionWe watch a lot of (too much?) news and live sports. How well does it resist screen burn from the crawl and score board?

Asked 3 months ago by AnXRockstar.

• A:Answer Hi there. We understand your inquiry about screen burn-in on the LG OLED55B4PUA TV. This is a common concern with OLED technology, especially for content with static images like news tickers and sports scoreboards. LG has implemented several features in its OLED TVs to help mitigate the risk of burn-in and image retention, including: Pixel Refresher: This feature runs automatically after a certain amount of cumulative viewing time to help refresh the pixels on the screen. Screen Shift: This feature subtly moves the entire image on the screen at regular intervals to prevent static images from being displayed in the same spot for too long. Logo Luminance Adjustment: The TV can detect static logos on the screen and reduce their brightness to lessen the impact on the pixels. While these features are designed to protect the TV under normal viewing conditions, it's always a good practice to vary the content you watch and avoid leaving a static image on the screen for long periods. If you have any other questions or would like to explore this further, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to assist you. https://www.bestbuy.com/site/lg-55-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578057.p?skuId=6578057 We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionThere's a window on the opposite wall from the TV, behind the couch where we watch from. How well does this TV handle glare?

Asked 3 weeks ago by Anonymous.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your question about how the LG OLED TV (Model: OLED55B4PUA) handles reflections in a bright room with a window directly opposite. The OLED55B4PUA is a fantastic TV, but like most standard OLEDs, its screen has a highly reflective, glossy finish. While the TV's Perfect Black and the 8 AI Processor 4K—which includes an AI Brightness Control feature—help make the picture look great in a bright room, the TV does not feature a dedicated advanced anti-glare coating like the anti-reflection technology found on some premium models. With a window directly opposite the screen, the reflections of that window are likely to be visible, especially during the daytime or when watching content with darker scenes. Here is a simple troubleshooting tip to help minimize the glare: We recommend using curtains or blinds to reduce the amount of direct light hitting the screen. Even a slight angle change can significantly improve the viewing experience. https://www.bestbuy.com/product/lg-55-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/JJ8VPZQFHQ If you have any further questions about optimizing your picture settings or the features of your OLED55B4PUA, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 3 weeks ago by LG Digital Customer Care

  
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Q: QuestionI have my OLED55B4PUA. I have it hooked up with as ethernet (wired). I cannot sign into my WIFI network. Is that because of the (wired) connection??

Asked 3 months ago by Dave696969.

• A:Answer Hello there, Dave. Thank you for sharing your experience with us. We understand your inquiry about connecting to your Wi-Fi network while your LG OLED55B4PUA TV is connected via Ethernet. When an LG TV, or most smart TVs, are connected to the internet using an Ethernet cable (wired connection), the TV typically prioritizes that connection and may disable or not actively search for Wi-Fi networks. This is because a wired connection generally offers a more stable and often faster internet connection, and the TV will use the most robust connection available. If you wish to use your Wi-Fi network, you would need to disconnect the Ethernet cable and then set up the Wi-Fi connection through your TV's network settings. https://www.bestbuy.com/site/lg-55-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578057.p?skuId=6578057 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionWhat size wall mount screws does it require?

Asked 4 months ago by Anonymous.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking about the wall mount screw size for your LG 55" Class B4 Series OLED 4K UHD Smart webOS TV (2024), model OLED55B4PUA. The LG OLED55B4PUA uses M6 screws for wall mounting. The length of the screw can vary depending on the specific wall mount you use and if any spacers are needed. Generally, M6 screws around 12mm to 20mm in length are common for LG OLED TVs. It's always best to refer to the instructions provided with your wall mount for the recommended screw length, as well as to measure the depth of the VESA holes on your TV. https://www.bestbuy.com/site/lg-55-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578057.p?skuId=6578057 Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 4 months ago by LG Digital Customer Care

  
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Q: Questionare channels tv are available with this unit?

Asked 4 months ago by ApA.

• A:Answer When you connect an antenna or cable set top box to the F-Type, 75-Ohm Coaxial connector labeled 'Antenna/Cable In' on the back of the LG 55" Class B4 Series OLED 4K UHD Smart webOS TV (2024), Model # OLED55B4PUA, you can use the Auto Tuning function to automatically search and save channels that are available for viewing or the Manual Tuning function to manually search and save channels, and you can check the signal strength of digital broadcasting. For Auto Tuning, access General > Channels > Channel Tuning > Auto Tuning. Auto Tuning finds and adds only channels being broadcast at the time you run the function. For manual Tuning, access General > Channels > Channel Tuning > Manual Tuning....^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this set have a sleep timer? and alarm

Asked 5 months ago by Sissy.

• A:Answer The 55-inch Class LG OLED B4 4K Smart TV 2024, Model # OLED55B4PUA features a Sleep Timer, a Power On Timer, and a Power Off Timer...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionCan this tv be used with a pedestal mount?

Asked 5 months ago by Anonymous.

• A:Answer LG does not make a pedestal mount for the LG 55" Class B4 Series OLED 4K UHD Smart webOS TV (2024), Model # OLED55B4PUA and it only has slots that will accommodate the stand legs that are included with the TV. However, the TV does have a 300 x 200 mm VESA Mount Pattern that can be used to mount the TV with a VESA-compliant wall mount and if you can find a VESA-compliant pedestal mount that supports the TV's VESA Mount Pattern, you might be able to attach it to the TV's VESA Mount Pattern. You will need to check the specifications for such a pedestal mount...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionFrom rear of TV, what is width of wider 1.8” area? In other words, distance from thin edge of screen to 1.8” wide area on back? I have 45” wide hole in wall, from previous built-in TV, looking to suspend in same hole and be as flush as possible.

Asked 5 months ago by Larz.

• A:Answer Hello there, Larz. Thank you for sharing your experience with us. We understand your inquiry regarding the OLED55B4PUA 55″ Class B4 Series OLED 4K UHD Smart webOS TV (2024) and the depth dimensions for a flush wall-mount installation. The TV’s “Product Depth Without Stand” is specified as 1.8″ (approximately 4.57 cm) from the rear panel to the front of the display betterhomebydesign.com Best Buy . In other words, the entire back surface of the panel is uniformly 1.8″ thick—there is no thinner bezel section that transitions into a thicker central bulge; the depth remains consistent across the width of the unit. Therefore, the distance from the very thin edge of the screen to the full 1.8″ depth is effectively zero, as the face of the panel itself sits within that 1.8″ thickness. Given that you have a 45″-wide opening, the 48.3″ width of the TV will overlap slightly on each side of your hole. To achieve a flush look, you can: Verify Wall Cutout & Clearance: Use a tape measure to double-check that your 45″ opening will accommodate the 48.3″ panel—this will require a slight extension of the opening or an overlay trim so that the TV’s thin profile (1.8″ depth) sits as close to flush as possible with your existing wall surface. betterhomebydesign.com Confirm VESA Mount & Stud Placement: The OLED55B4PUA supports a VESA 300 × 200 mm bracket. Before hanging, ensure your wall studs are aligned to support the weight (31.5 lb without stand) and that the mount bracket sits flush against your wall framing. Check Clearance for Cables & Ventilation: Even though the panel is 1.8″ deep, allow at least ½″–1″ more behind the TV to accommodate HDMI, power, or optical cables without adding bulk. This also ensures proper airflow so heat can dissipate, preventing any stress on the panel. As a first troubleshooting step, if you find that the TV does not sit flush because of cable connectors or wall-mount bracket depth, try using low-profile, right-angle HDMI and power cables. These slim cables will tuck neatly behind the panel, minimizing any gap between the TV and the wall. https://www.bestbuy.com/site/lg-55-class-b4-series-oled-4k-uhd-smart-webos-tv-2024/6578057.p?skuId=6578057 If you have further questions about installation, measurements, or need assistance with compatible wall-mount brackets, please send us a private message on Social Media @LGUSSupport. Our team will be happy to walk you through additional recommendations and help ensure your OLED55B4PUA looks seamless in your wall opening. —Renzo

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  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionCan I hook up a antenna

Asked 7 months ago by Dd.

• A:Answer Yes, BUT keep in mind that in the next year or so, the antenna signal that is being used most widely now will be replaced. This set will NOT be able to receive the new signal without some sought of adapter. I believe most of the 2025 models will be able to use the new standard.

  Answered 5 months ago by IowaBobVerified Purchase

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Q: QuestionHow? Many speakers does the 55"LGB4 have?

Asked 7 months ago by Anonymous.

• A:Answer The 55-inch Class LG OLED B4 4K Smart TV 2024, Model # OLED55B4PUA has a 2.0 Channel Speaker System (i.e. 2 speakers)...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionWhat are the dimensions of this TV?

Asked 9 months ago by Bdobs.

• A:Answer H, there. Thanks for your interest. The LGTV ( OLED55B4PUA) 55-inch model, has the following dimensions: Without Stand: 48.3" (W) x 27.9" (H) x 1.8" (D) With Stand: 48.3" (W) x 30.4" (H) x 9.3" (D). The TV weighs approximately 32 lbs with the stand. For more information about the product, you may visit https://www.lg.com/us/tvs/lg-oled55b4pua-oled-4k-tv. If you have any other questions, feel free to send us a private message on social media @LGUSSupport. We're happy to help. ^Juvy

  Answered 8 months ago by LG Digital Customer Care

  
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