Questions & Answers
- Model:
- OLED55C9PUA
- |
- SKU:
- 6338498
Q: QuestionEven with the volume at 100 I can barely hear the TV. I have never had this problem before. Is there a way to increase the volume?
Asked by Audio.
- A:Answer By changing sound modes, however that’s it. It’s recommended to buy a sound bar for any tv anyway, as the sound isn’t great.
Answered by ffff
Q: QuestionHow does one purchase the extended warranty after you bought the tv.?
Asked by Jack.
- A:Answer Yes, I think you have 14 days.
Answered by JonCru
Q: QuestionDoes this tv have hdmi 2.1? If not will there be a near future update? Thanks
Asked by Joseph.
- A:Answer Yes. All ports are HDMI 2.1, all are able to put out a 4K 120HZ signal.
Answered by ffff
Q: QuestionWhat audio inputs does this TV have?
Asked by DrSuess.
- A:Answer A headphone jack for a mini plug (3.5mm; adapter needed if using a set of headphones with a standard connector), an RS-232C, and an optical output jack for connection to a sound bar or similar system designed to support Dolby Atmos soundtracks. If using with an AV Receiver, the audio is typically fed through the HDMI ports; I recommend getting 8K (48GHz) HDMI cabling to maximize fidelity. The built-in speakers are good for a high-quality LG set, but nothing beats real home theatre (AV receiver setup for 5.1.2 or 7.1.2 or a top-notch Dolby Atmos soundbar are your best bets for high quality audio -- LG does make a good Dolby Atmos soundbar/average cost around $599 USD.)
Answered by MarkA
Q: QuestionCan I connect my Sony head phones to the tv for listening while tv is muted?
Asked by Dick.
- A:Answer Yes, you can connect your headphones to this TV.
Answered by CommunityAnswer
Q: QuestionIs the base of the unit removable when wall mounting?
Asked by InquiringMinds.
- A:Answer Yep.
Answered by WMGP
Q: QuestionQUESTION IS WILL THE RESOLUTION BE BETTER THAN FIOS INTERNET IF I GET FIOS CABLE ,AS FIOS CABLE HAS FIBER OPTICS
Asked by Bigben.
- A:Answer FIOS should provide a more consistent picture with less visible artifacting (higher bandwidth of Fiber-to-the-home means generally less compression of tv channels), but bear in mind almost all channels are still 1080i/720p anyways, so there will be upscaling no matter which service you have. If you're going to spring for a $1500 TV though, I would definitely spring for the generally better picture of FIOS.
Answered by PatD
Q: QuestionHow Wall mounted?
Asked by Anonymous.
- A:Answer Dont wall mount it. Make sure you have the accidental damage plan. Bb is denying me because i have a small crack because it fell off the stand. Its 21 days old paid and was told thr 2yr plan covers it.
Answered by Anonymous
Q: QuestionI have Fios internet and watch youtube and all internet-based programs on Hulu , some times the tv loses voice for a split second and then recover and also the picture is good but will it be better if I subscribe FiOS cable because of its fiber optics
Asked by Bigben.
- A:Answer Hi Bigen. It is really at your discretion as to which cable service you prefer to use with the LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA and we don't recommend one service over another. You will need to select the one that best suits your needs and has a TV program package that works best for you...^IFV
Answered by LG Digital Customer Care

Q: Questiondoes the tv brighten its light when it's bright in the room
Asked by ben.
- A:Answer Hello Ben. When the Energy Saving is set to Auto in the LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA, the TV sensor detects the ambient lighting and automatically adjusts the screens brightness...^IFV
Answered by LG Digital Customer Care

Q: QuestionCan I connect my Apple McBook Pro to this TV to view computer content and play audio?
Asked by Rockwell.
- A:Answer Me neither. Google searches weren’t too productive. One post said it might be due different versions of AirPlay between device and TV.
Answered by Sean
Q: QuestionCan you turn off the built in microphone for voice commands completely, or is it like the speakers that tell you its off but remain on?
Asked by MV.
- A:Answer A digital assistant built into the device that uses voice commands to answer questions and control smart devices can not be turned off.
Answered by CommunityAnswer
Q: Questioncan you use this tv with android?
Asked by Anonymous.
- A:Answer No, you cannot use this TV with android.
Answered by CommunityAnswer
Q: QuestionIs there a jack to connect wired head phones?
Asked by kdk17.
- A:Answer The LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA does not have a headphone (3.5 mm) jack for connecting wired headphones to...^IFV
Answered by LG Digital Customer Care

Q: QuestionI watch CNBC 3-4 hours a day and varied content for an hour. I'm concerned about burn in, is an OLED TV right for me?
Asked by Cmartink.
- A:Answer Burn-in and image retention are possible on virtually any display. However, with an LG OLED TV, any risk of burn-in or image retention have been addressed through the use of technology that not only helps protect against damage to the screen, but features self-healing properties so that any short-term image retention that may occur is quickly rectified. It is rare for an average TV consumer to create an environment that could result in burn-in. Most cases of burn-in in televisions is a result of static images or on-screen elements displaying on the screen uninterrupted for many hours or days at a time – with brightness typically at peak levels. So, it is possible to create image retention in almost any display if one really tries hard enough. And even if image retention does occur from extreme usage, it can usually be mitigated within a short period of time by turning the display off for a while, and watching a few hours of varying content (such as your standard TV watching and channel-surfing). Additionally, the LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA and all other LG OLEDs come with special features and settings to preserve image quality and prevent burn in and image retention. First, there is a Pixel Refresher feature that calibrates any issues that may arise on the screen when your TV has been turned on for a long time. Calibration takes more than an hour. There are also two other options (available in Menu setting > Picture settings > OLED panel settings) that can be used to preserve image quality. The first of these is the Screen Shift feature that moves the screen slightly at regular intervals to prevent image sticking on the display panel. A third option is the Logo Luminance Adjustment, which can detect static logos on the screen and reduce brightness to help decrease permanent image retention...^IFV
Answered by LG Digital Customer Care

Q: QuestionWhere are the speakers located and how many?
Asked by PT.
- A:Answer Not sure, but after a month of owning this TV I am very happy with the sound quality compared to my last TV. My old TV had rear firing speakers that sounded horrible. The speakers in this one sound great
Answered by DJAM
Q: QuestionCan I connect two bluetooth Bose headphones to the TV OLED55C9PUA? If not Bose, what brand?
Asked by Rosie.
- A:Answer The LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA does not support Multi-pairing so you can only pair one Bluetooth Headphone with it at a time...^IFV
Answered by LG Digital Customer Care

Q: QuestionHOW IS STREAMING WITH THIS TV. DO YOU NEED TO CONNECT ROKU
Asked by diana.
- A:Answer Streaming was easy and fine as long as you have a strong wifi connection.
Answered by Jake
Q: Questiondoes this tv come with it's own stand?
Asked by pammie.
- A:Answer Yes it sure does. And it's got cable management built in.
Answered by Butters
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