A:Answer We regret to read that the picture quality on your new LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV - Gray, Black, Model # 55UH6150 is not what it should be. Unfortunately, without more detail on how you're connected, what type of TV service you are using for your TV Broadcasts and the cables you're using, we cannot determine where the issue might be. Please contact our Support Center at (800) 243-000 for assistance troubleshooting the issue...^IFV