Questions & Answers
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- Model:
- 55UT7570PUB
- |
- SKU:
- 6578186
Highly rated by customers for: Picture Quality, Ease of use, Color
Clearance
$279.99
Save $70
Comp. Value: $349.99
Page Showing 41-60 of 83 questions
Q: QuestionDoes the TV Auto power on when an input powers on/off?
Asked by Arcade.
- A:Answer The inputs on the LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB do not power On/Off. The TV has a Power On Timer and a Power Off Timer. The Power On Timer allows you to set the time at which to turn on the power, set any day of the week or if you set the option to None it will not repeat for the days of the week you set and will only operate once. You can set an external input to display when the power is turned on, set a channel to display (only when the Input is set to TV), or set the volume to use when the power is turned on. The Power Off Timer when enabled allows you to set the time at which to turn off the power, or set the day of the week to repeat when the power turns off. If the option is set to None, the feature will only operate once. If you do not press any button for 4 hours after the device is turned on using the Power On Timer, the TV will turn off automatically. To ensure the TV does not automatically turn off, you can set Auto Power Off after 4 Hours to Off...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes it come with xfinity app
Asked by nds.
- A:Answer The Xfinity Streaming app is compatible with the webOS 24 TV Platform (Operating System) that the LG - 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB runs on so it can be downloaded and installed on the TV through the LG Content Store (App Store) feature on the TV's home screen...^Ivan.
Answered by LG Digital Customer Care
Q: Questionwhat apps are loaded into this tv
Asked by daadmaan.
- A:Answer Hi there. We understand your inquiry about the LG 55UT7570PUB 55″ Class UT75 Series LED 4K UHD Smart webOS TV. This model comes preloaded with a variety of popular streaming apps, including: Netflix Max Disney+ YouTube Prime Video ESPN+ Apple TV+ Sling TV In addition to these featured services, you can access the LG Content Store on the home screen to browse and download even more apps, games, and streaming channels. Troubleshooting Tip: If you don’t see a particular app you’re looking for, navigate to Settings > All Settings > General > About This TV and select Check for Updates. Installing the latest webOS update can refresh the app list and ensure you have access to the newest available titles. https://www.bestbuy.com/site/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578186.p?skuId=6578186 If you have any trouble locating or downloading apps, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get the most out of your new TV. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhere are the speakers located on this tv?
Asked by Jaren.
- A:Answer The speakers for the LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB are down-firing speakers located under the panel on either side ...^Ivan.
Answered by LG Digital Customer Care
Q: Questionthe screen finish is glossy or matte?
Asked by Anonymous.
- A:Answer The LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB has a glossy screen...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionHow do I get the Bluetooth for hearing AIDS to work on this t V. When we purchased this t, v, we specifically said we needed bluetooth for hearing aids. There's no instructions on it, and when I go into settings, there's nothing that says Bluetooth.
Asked by Janis.
- A:Answer Hi there, Janis. Thank you for reaching out and sharing your experience with us. We understand your situation, and we want to help you get the most out of your LG 55UT7570PUB. This model does include Bluetooth® 5.1 support, but to connect hearing aids, especially those using Bluetooth Low Energy (LE Audio) or ASHA (Audio Streaming for Hearing Aids), compatibility can vary based on your specific hearing aid brand and technology. Currently, not all LG TVs natively support direct hearing aid connectivity unless the hearing aid is recognized as a standard Bluetooth audio device. As a workaround, we recommend using a Bluetooth transmitter compatible with your hearing aid's profile, connected to the TV’s optical digital audio out or HDMI ARC/eARC port. Additionally, please ensure your TV is updated to the latest webOS version through Settings > Support > Software Update. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs We’d love to explore the best solution for your setup. Please send us a private message on social media @LGUSSupport, and our team will gladly assist you further with your specific hearing aid model. We appreciate your patience and thank you for choosing LG. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow can I connect to cable tv to receive Comcast cable channels?
Asked by Anonymous.
- A:Answer Just identify which HDMI port you have your cable box hooked up to. When I first setup my new TV, it did not "see" my HDMI input. Be sure to turn-on your cable box first so your TV can find it. Also, I think it was just slow response time you get with a lot of digital devices. Give it time. See my photo which shows what I get now when I turn on my LG TV. Use the TV remote to select the HDMI port.
Answered by June
Q: QuestionDoes this work with 4mbs power wifi
Asked by rek.
- A:Answer Hello there, Rek. Thanks for your interest in the LG 55UT7570PUB 4K UHD TV! We understand you’re asking whether it can work with a 4 Mbps Wi-Fi connection. While this TV does support Wi-Fi 5 (802.11ac), which can handle high-definition streaming and smart features smoothly, the overall performance on a 4 Mbps connection may vary depending on usage. For optimal performance—especially for streaming in 4K from apps like Netflix or YouTube—we recommend at least 15 Mbps or higher. That said, if you're using lower resolutions or single-device streaming, 4 Mbps may still function for basic apps and services, just with potential buffering or reduced video quality. To help improve performance, we suggest placing your router closer to the TV or connecting via Ethernet for a more stable connection. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs If you'd like us to help assess your setup or connection further, please send us a private message on Social Media @LGUSSupport so we can assist you directly. We're here to ensure you get the best viewing experience possible. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat are the length and width of this tv
Asked by Lefty.
- A:Answer Hi there, Lefty. Thank you for reaching out. The dimensions of the LG 55UT7570PUB are as follows: With Stand: 48.3" (W) x 30.0" (H) x 10.1" (D) Without Stand: 48.3" (W) x 28.0" (H) x 2.7" (D) The stand width is 44.3". These measurements will help you ensure a good fit for your space. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs We understand your situation and are here to assist you further. Please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help with any other questions you may have. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this tv require WiFi to operate?
Asked by Al.
- A:Answer No, but wifi has the best coverage.
Answered by whealy
Q: QuestionWould like a o know if head phones can be connected to the tv?? And how difficult it is to connect
Asked by Bob.
- A:Answer Hello, Bob. The LG 55” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 55UT7570PUB does not have audio outputs for connecting to wired headphones. It supports Bluetooth® (ver. 5.1) so you can only pair it with Bluetooth Headsets/earbuds. Pairing it with Bluetooth Headsets/earbuds is as easy as paring them with your smartphone or Bluetooth-enabled PC/Laptop...^Ivan
Answered by LG Digital Customer Care
Q: QuestionWhat is the difference between a UT70 series and a UT75 TV.
Asked by Rxpert.
- A:Answer Hi there. Thank you for reaching out with your question about our TVs. We understand your situation and appreciate your interest in understanding the differences between the UT70 series and the UT75 TVs, such as your 55UT7570PUB and 55UT7000PUA models. Our UT75 series is designed to offer a more premium viewing experience with a few key enhancements. For instance, these models feature a direct backlight design that helps deliver improved brightness and contrast, paired with the advanced α5 AI Processor 4K Gen7 for optimized picture quality and 4K upscaling. They also include enhanced features like ALLM (Auto Low Latency Mode), Game Optimizer, and HGIG Mode, which together provide an immersive and responsive performance for gaming and dynamic content. Additionally, the UT75 series incorporates a broader suite of smart connectivity features and audio enhancements that elevate the overall user experience. In comparison, the UT70 series is engineered to deliver excellent 4K Ultra HD picture quality along with essential smart features at a more accessible price point. While both series share core functionalities—like HDR support, webOS capabilities, and integrated smart home options—the UT75 series typically offers extra enhancements that cater to users seeking a more robust and feature-rich experience. As a troubleshooting step, if you ever notice any performance differences or connectivity issues with your UT75 models, we recommend verifying that your TV's firmware is up-to-date and ensuring that all cable connections are secure. This simple check can often resolve minor issues and help maintain optimal performance. https://www.bestbuy.com/site/lg-55-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578186.p?skuId=6578186 Please send us a private message on Social Media @LGUSSupport so our team can further assist you and explore possible solutions. We appreciate your patience and are here to help. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan you screen your phone on the tv?
Asked by ChicagoBears85.
- A:Answer Hello there. Thank you for sharing your inquiry with us. We understand your situation regarding screen mirroring on your LG 55UT7570PUB TV. This model is equipped with both Apple AirPlay2 and Google Cast built-in, which allow you to mirror your smartphone screen directly onto your TV. For example, if you're using an iPhone, you can swipe down from the top-right corner of your screen to access the Control Center, select the Screen Mirroring option, and then choose your LG TV from the available devices. If you're using an Android device, you can look for the cast option either in the Quick Settings menu or within supported apps to start mirroring your screen. Additionally, as a troubleshooting step, please ensure that both your TV and smartphone are connected to the same Wi-Fi network, as this is essential for a smooth screen mirroring experience. If you experience any issues during the setup, restarting both devices can often help establish a proper connection. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore further solutions with you. We appreciate your patience and look forward to assisting you further. —Renzo
Answered by LG Digital Customer Care
Q: QuestionWhat is the base size of the 55"
Asked by Harrison.
- A:Answer Hello there, Harrison. Thank you for reaching out with your inquiry about the base size of your LG 55UT7570PUB TV. We understand your situation and appreciate your interest in confirming the dimensions for your setup. Based on the official specifications, the stand width—or base size—of this 55" TV is 44.3 inches. Additionally, when the TV is set up with its stand, the overall dimensions are 48.3 inches in width, 30.0 inches in height, and 10.1 inches in depth. These measurements are designed to ensure stability while complementing your display space. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs As a troubleshooting step, we recommend verifying these dimensions with a tape measure at your installation site to ensure a perfect fit, especially if your space has specific requirements. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore further solutions with you. We appreciate your patience and are here to support you every step of the way. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this tv have a port for external speaker? Needed so headphones can be used.
Asked by Joe.
- A:Answer Yes
Answered by AnthonyG
Q: QuestionWhat is the storage size or hard drive size?
Asked by Beth.
- A:Answer Man it’s a tv doesn’t matter much
Answered by DoodooMan2
Q: QuestionDoes it go up to 120fps
Asked by Anonymous.
- A:Answer Hello there! Thank you for your question about the LG 55UT7570PUB 4K UHD TV. We understand your interest in the frame rate capabilities of your TV. The 55UT7570PUB has a native refresh rate of 60Hz, meaning it supports up to 60 frames per second (fps) for smooth motion. While it does not support up to 120fps, the TV is optimized for excellent picture quality and performance at 60Hz. For enhanced frame rates, such as 120fps, you would need a display with a higher refresh rate, typically seen in gaming-oriented or higher-end models. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs If you have further questions or need assistance with your TV, please send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further! We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow to use my Comcast remote
Asked by Anonymous.
- A:Answer Hi there! Thank you for your question about using your Comcast remote with the LG 55UT7570PUB 4K UHD TV. We understand you’d like to control your TV with the Comcast remote. Here are some simple steps to help you set it up: Turn on the TV: Make sure your LG TV is powered on. Program the Comcast Remote: Press and hold the "Setup" button on the Comcast remote until the "Red" indicator stays on, then release the Setup button. Press and release the "TV" button. The red indicator will blink and then remain on. Enter the 5-digit code for your LG TV. The red indicator will turn off once the code is entered successfully. Test the Remote: After programming the remote, test the volume and power buttons to make sure they work. https://www.lg.com/us/tvs/lg-55ut7570pub-4k-uhd-tv#pdp_specs If you encounter any issues or need further assistance, feel free to send us a private message on Social Media @LGUSSupport. Our team will be happy to help. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care
