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Questions & Answers

Your price for this item is $599.99
Page Showing 1-12 of 12 questions
  • QuestionWill this fit in a double pane window?

    Asked by JamesM.

    • Answer Hi Jimbo2. The LG 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner with 11,200 BTU Heater - White, Model # LW1221HRSM is designed for installation in standard single-hung or double-hung windows with actual opening widths from 27” to 39”. The top and bottom window sashes must open sufficiently to allow a clear vertical opening of 16” from the bottom of the upper sash to the inside sill. You cannot cover or block any of the side and top louvers. All side louvers of the cabinet must remain exposed to the outside of the structure and unobstructed. Windows that include a storm window frame may prevent the air conditioner from tilting down toward the outside to drain properly...^Ivan

      Answered by LG Digital Customer Care

  • QuestionDoes this serve as a heater during winter too?

    Asked by Sophia.

    • Answer Thank you for your interest in the LG Air Conditioner (LW1221HRSM) model. Yes, the LG LW1221HRSM window air conditioner can serve as a heater during the winter months in addition to its cooling capabilities. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1221HRSM.AT3AHDS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the coldest setting? Does it go as low as 60 degrees?

    Asked by JustAsking.

    • Answer Hi there. Thanks for reaching out. For the LG - 12,000 BTU Smart Window Air Conditioner w/11,200 BTU Heater can get as low as 60 degrees. ~Jai.

      Answered by LG Digital Customer Care

  • QuestionDo you have one that will plug into 110 plug?

    Asked by Bubba.

    • Answer Thanks for the question, Bubba! Most of our Air Condition models work in 115V for the least. To see other models, you may browse this link: https://www.lg.com/us/window-air-conditioners ^Jolly

      Answered by LG Digital Customer Care

  • QuestionHi, where is this AC unit made?

    Asked by Southflo.

    • Answer Hi, We have manufacturing plants and assembly facilities all across the globe. ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionIs this a heat pump or is it electric heat

    Asked by Tom.

    • Answer Hi, this is electric. ^Vanessa

      Answered by LG Digital Customer Care

  • QuestionIs it 110v or 220v?

    Asked by Anonymous.

    • Answer 220

      Answered by JuanE

  • QuestionWhat is the CEER on this unit? I saw one listed on the smaller one(10,000 BTU) but not this one.

    Asked by Adair13.

    • Answer Hi, it is 11.2/11.2.^Venette

      Answered by LG Digital Customer Care

  • QuestionWhat are the dimensions 110 or 220

    Asked by Anonymous.

    • Answer HI, here is what we have, Voltage / 60 Hz 208/230 and dimensions of the product, Product Height 14.97Product Width 23.63 Product Depth 22.06Product Weight (lbs.) 89.1.^Venette

      Answered by LG Digital Customer Care

  • QuestionWhat is the plug fin configuration, it’s obviously 220v but what style outlet does it need?

    Asked by J.

    • Answer A 220 Volt, 20 Amp outlet. ^Chris

      Answered by LG Digital Customer Care

  • QuestionWhat style plug does it have? Configuration

    Asked by J.

    • Answer 220 plug

      Answered by Anonymous

  • QuestionDoes this have an option for auto heat/cool that adjusts to what option is needed depending on temp?

    Asked by Storage.

    • Answer Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette

      Answered by LG Digital Customer Care