Questions & Answers

Q: QuestionDoes this range have a self-cleaning option?

• A:Answer Yes, this range has a self-cleaning high heat option.

Q: QuestionDoes this range have a temperature probe?

• A:Answer Yes, this range includes a temperature probe.

Q: QuestionAre the burners on this range sealed?

• A:Answer Yes, this range has sealed burners.

Q: QuestionCan I convert this range to use propane?

• A:Answer Yes, this range is propane convertible and a propane conversion kit is included.

Q: QuestionDoes this range work with smart apps?

• A:Answer Yes, this range is app compatible and works with Amazon Alexa.

Q: QuestionDoes this range have a fingerprint resistant finish?

• A:Answer Yes, this range has a PrintProof fingerprint and smudge resistant finish.

Q: QuestionThis model says freestanding and there are other LG ones that say slide-in that look identical. Is there any difference? I'm looking for this to basically be used as a slide-in range. Should I have any concerns to that?

Asked 4 years ago by Anonymous.

• A:Answer While both freestanding and slide-in ranges offer similar options and performance. The main difference between freestanding and slide-in ranges is installation. Freestanding ranges can stand alone or be installed between cabinets, slide-in ranges are specifically designed to sit between cabinets for a seamless look. Because of this, slide-in ranges have unfinished sides that makes them ill-suited for standalone installation. For further assistance, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes it come with a propane conversion set up kit or can it be ordered

Asked 4 years ago by Fritz.

• A:Answer Yes, the range comes with an LP Nozzle Conversion Kit. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the griddle always have to be on the stove top or are there useable burners if you remove it.

Asked 4 years ago by JoeS.

• A:Answer The griddle is removable you can use the burner for large pot, I have not done so as of yet.

  Answered 4 years ago by JENNTVerified Purchase

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Q: QuestionCan an additional oven rack be ordered for this unit and if so, how?

Asked 4 years ago by Boymom4life.

• A:Answer I see 3 part numbers for oven racks: MHL63531407, MHL63411411 and MHL63411412. Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this have Slow Cook Mode?

Asked 4 years ago by PeterV.

• A:Answer Oven modes include Bake, Convection Bake, Convection Roast, Broil High, Broil Low, Warm, Proof, Frozen Meal, Air Fry, Slow Cook, Easy Clean, Self Clean. The Slow Cook function is specially designed for grilling beef, pork and poultry. No preheating is required when using the Slow Cook mode. ^Daphane

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionWill this range fit the 24" depth countertop? Thanks.

Asked 3 years ago by Christie.

• A:Answer No, the top will not be flush with a 24" depth. My counters are 25.5" and the stove sticks out about 1". There is a removable spacer which keeps the stove 1.5" off the wall but that is a recommended gap by LG (when I replace my wall tile and counters, I will remove the spacer and connect the counter sections).

  Answered 3 years ago by JonathonVerified Purchase

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Q: QuestionOne of the reviews says this is dual fuel. Is that accurate? I cannot find that information in the specs.

Asked 4 years ago by MamaT.

• A:Answer LSGL6335F is NOT dual fuel. It is gas only. (It can use natural gas or be modified for propane.) It does use electric for the burner ignition and control panel so it will need a dedicated 120 volt, 60 Hz properly grounded circuit protected by a 15 or 20 Amp circuit breaker or slow blow fuse preferably NOT a GFCI protected circuit because you will have to reset it manually every time the power goes off or the circuit detects current leakage. The Owner's Manual is available on the Best Buy and LG websites. NOTE: there are slight differences between the LSGL6335F model and LSGL6337F model. These differences are noted in the same Owner's Manual. The right hand front range burner on the LSGL6337F has a "Dual burner head and cap" rated at 22,000 BTU. The LSGL6335F is supposed to have, according to manual, an "Extra Large burner head and cap" rated at 20,000 BTU. The stove that was delivered to me did NOT have either of these and was instead delivered with a second "Large burner head and cap" with a BTU rating of 18,000 BTU - similar to the left front burner. We are still trying to get this straightened out.

  Answered 4 years ago by TexasGrandmaVerified Purchase

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Q: QuestionIs the stainless steel really stainless steel or is it colored stainless steel? I'm researching gas ranges and I have found a few that were colored stainless steel and they peeled a few months after purchasing. True stainless steel will not peel.

Asked 2 years ago by Neverbuysamsungappliances.

• A:Answer We've had ours for a few months now and are very happy with it. The exterior surface is stainless and very easy to clean. Mostly with just water and a microfiber cloth. Like most metals, it can scratch if you use an abrasive=like material to clean it. About once a month, I use stainless steel polish on all our appliance surfaces (we bought all new). When using the oven, you should be aware that the heat causes the blue material to expand and contract making a "popping" sound. But the more we use it the less it pops. Hope this helps.

  Answered 2 years ago by MarkVerified Purchase

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Q: QuestionHow long does it take the oven to get to 450 degrees?

Asked 3 years ago by Hank.

• A:Answer We were just having a discussion about this last night. Our new stove takes about 8-10 minutes to hit the preheat cycle but it's still 50° short (per separate oven thermometer) for another 10 more minutes on conventional bake or convection bake.

  Answered 3 years ago by CSpykerVerified Purchase

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Q: QuestionDoes this come with the air fry rack / basket? Is there any accessories needed for this oven that needs additional purchase?

Asked 4 years ago by Misslizzzi.

• A:Answer Yea it comes with air fryer basket and two oven racks

  Answered 4 years ago by JENNTVerified Purchase

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Q: QuestionIs there insta view with this model?

Asked 4 years ago by Instaview.

• A:Answer Yes, the range has an InstaView® Window. ^Daphane https://www.lg.com/us/cooking-appliances/lg-lsgl6335d-gas-range

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionLove the range. I was making a frozen pizza and cheese spilled onto the blue bottom of the range. Got the cheese of but the blue looks like a water stain like on a car hood. Same for the inside of the glass doors. Stain comes back. How do I clean?

Asked 2 years ago by Tombell.

• A:Answer Hi, this model has a easy clean and this is how you can do the easy clean https://www.lg.com/us/support/video-tutorials/lg-range-how-to-clean-your-oven-using-easyclean-CT00000303-1384536447695. Here's the link for manual and this includes maintenance cleaning on cooktop and oven https://www.lg.com/us/support/manuals-documents?customerModelCode=LSGL6335F&csSalesCode=LSGL6335F.BRSELGA&category=CT00000303&subcategory=CT10000068. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWe just had our push in stove installed but I don't see a drip pan that will be needed for air fryer should it have come with one?

Asked 3 years ago by BBuser.

• A:Answer No, a drip pan is not included with the air fry tray. We recommend using a foil-lined cookie baking sheet underneath the air fry tray. ^Daphane

  Answered 3 years ago by LG Digital Customer Care

  
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