Questions & Answers

Q: Questioni would like to ask about the 65" tv.do you guys have a dual voltage?i would like to get 2 tv with 110 to 240v.i would like to send it abroad. thanks

Asked 5 years ago by anthony.

Q: QuestionHow can I add Disney plus to my LG tv? I purchased it in 2017. It does not give me the option to search apps and it only shows around 50 pre options. Could I bring it in to have the app added?

Asked 6 years ago by Abby.

Q: Questiondoes this TV has voice control on reomote? or if i can get a super remote with voice control? and what language does it operate on? does it support Chinese input?

Asked 6 years ago by DDG1000.

• A:Answer The LG UK6300PUE 4K HDR Smart LED UHD TV w/ AI ThinQ® - 65'' Class (64.5'' Diag), Model # 65UK6300PUE comes with a Standard Remote, but it is compatible with the LG Magic Remote Control for Select 2018 LG AI ThinQ® Smart TV, Model # AN-MR18BA which is a separate purchase. The Magic Remote has INtelligent Voice Recognition and you can simply, point, click, scroll or use voice commands on your compatible LG AI ThinQ® Smart TV. Chinese is a supported voice language...^IFV

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV have 110 - 240 Volts capacity, meaning if it can be used both in the US with 110 Volts & in Africa with 240 Volts?

Asked 6 years ago by Billy.

• A:Answer Hello, this TV is manufactured for use in the USA and does require 120Vac for optimal operation, however, the TV can withstand up to 240Vac with an adapter if needed. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionI bought this TV December, 2017. Now it is blacking out, off and on. I was told it will continue this way until it will eventually stop working. Does anyone have an idea of what is the possible cause and how to fix it?

Asked 6 years ago by Chi.

• A:Answer I haven't heard anything happening like that. We just bought our TV like this. We bought the 2 year warranty so we could take it back with no questions asked for 2 years. TVs are so much cheaper now. It's probably better to get new than to fix. We have hulu too, so the money we're saving on Cable could literally buy an new tv every 6 months.

  Answered 6 years ago by anotherTVbuyerVerified Purchase

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Q: QuestionIs the 65 inch TV difficult to put together is there multiple settings in order to get a good picture

Asked 6 years ago by Gemini.

• A:Answer There are many picture options available to optimize the picture to what you are viewing. There are installation instructions in the owner's manual for setting up the TV. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this TV can connect to mobile phone and display whatever mobile phone plays? especially presentation slide / youtube video.

Asked 6 years ago by ELYSheng.

• A:Answer The Screen Share feature on this LG UK6300PUE 4K HDR Smart LED UHD TV w/ AI ThinQ® - 65" Class (64.5" Diag), Model # 65UK6300PUE supports Miracast and can be used to display the screen of a Smartphone or portable device that also supports Miracast...^IFV

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the 65uk63 65" TV have eARC?

Asked 6 years ago by Ram.

• A:Answer The LG65UK63 TV does not support eARC. In addition I can't find anything on the LG web site pertaining to eARC.

  Answered 6 years ago by ShortyVerified Purchase

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Q: QuestionCan the legs be moved in closer towards the middle of the tv?

Asked 6 years ago by naomij03.

• A:Answer No. They go up into the tv and are in a fixed position.

  Answered 6 years ago by MommaFVerified Purchase

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Q: QuestionIs there a way to change the legs into a center stand for this tv?

Asked 6 years ago by naomij03.

• A:Answer The 65UK6300 is able to be mounted using mounts that use the VESA pattern: 300 x 300. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
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Q: Questionis the wifi 5GHz? thanks

Asked 6 years ago by A.

• A:Answer Yes

  Answered 6 years ago by MohomadVerified Purchase

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Q: QuestionIs the tv bluetooth capable?

Asked 6 years ago by Kaka.

• A:Answer Yes, this model is Bluetooth enabled.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the life span of this tv?

Asked 6 years ago by SueA.

• A:Answer HDMI 1 and HDMI 2 worked for about two weeks. Then they simply show "No signal". Good luck!

  Answered 6 years ago by rcxrVerified Purchase

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Q: QuestionDistance between tv feet, one question says 53" and the other says 49.9. Can you tell me which answer is correct?

Asked 6 years ago by tom.

• A:Answer 53"

  Answered 6 years ago by Luckyeee1Verified Purchase

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Q: QuestionCan u download apps like espn+ to watch UFC fighting?

Asked 6 years ago by Donnie.

• A:Answer Not sure about UFC, but there is no WatchESPN app.

  Answered 6 years ago by CeeGeeVerified Purchase

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Q: QuestionI am planning to buy this TV and ship it to my country. Will this TV be working worldwide like my country?

Asked 6 years ago by Orly.

• A:Answer Hello, this TV was manufactured for us in the USA only and we can not advise on whether it would or would not work in any other country. ^AC

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionWhat model year is the lg 65uk6300

Asked 7 years ago by Whiskey.

• A:Answer I believe it is a 2017

  Answered 6 years ago by RburnsVerified Purchase

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Q: QuestionWill this TV connect to multiple Amazon Echo Dots to broadcast sound via bluetooth?

Asked 7 years ago by DaveC.

• A:Answer I don't have an answer for that. I don't have Echo Dots. I have connected it to wireless bluetooth headphones and bluetooth JBL speakers.

  Answered 6 years ago by noneeVerified Purchase

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Q: QuestionI purchased the same tv from bb on black Friday at a higher price. Can I have my credit card adjusted to reflect this power price.

Asked 7 years ago by MM.

• A:Answer Thank you for reaching out. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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