A:AnswerPlease consult with the store regarding any warranty they may offer. LG offers a 1-year Manufacturer’s Limited Warranty on parts and labor on this TV, 65UN7000PUD. With regards to this issue with the other TV, please follow up with Customer Support for further assistance. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
A:AnswerHow do you receive your TV programming? Is it through a cable service provider? The remote control for the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD should have a 'Ratio' button on it that allows you to select the 16:9 Aspect Ratio so you get a full screen or you can access the Aspect Ratio Settings in the settings menu on the TV and select the 16:9 Aspect Ratio setting.If you are using a cable set-top box, you also need to make sure the box is set to output a 16:9 Aspect Ratio and that it is connected to your TV via an HDMI port...^IFV
A:AnswerHow far from the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD will you be sitting. Are your floors carpeted or bare, do you have heavy drapes in the room where the TV will be installed, how high are your ceilings. Is this a large room, small room or medium sized room. Do you have a lot of furniture between the TV and where you sit? These are some of the things you may want to consider so the Best Buy Associates can recommend which Soundbar will be best suited for your needs...^IFV
A:AnswerThe standard remote that comes as an included accessory with the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD is not backlit...^IFV
A:AnswerWith Best Buy's TV Connect & Setup from Geek Squad®, as part of your TV mounting and installation package, a Geek Squad Agent will professionally connect your new LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD to your video components, connect them all to an existing wireless network, perform any needed software or firmware updates, and configure two smart TV or smart Blu-ray player apps for media streaming or voice control integration (i.e. Alexa). In addition, the Agent will program the remotes that came with your equipment, ensure that all wires and cables are neatly dressed, and make sure the work space is clean when they finish...^IFV
A:AnswerThe LG UHD 70 Series 65 inch 4K HDR Smart LED TV, MOdel # 65UN7000PUD has three HDMI 2.0 ports that are all HDCP 2.2compliant.HDMI 2 on the TV is an HDMI ARC port...^IFV
A:AnswerThe LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD is a VESA compliant display that has a VESA Wall Mount Pattern of 300 x 300 mm. Any Wall Mount, regardless of type, brand or manufacturer that supports the TV's VESA Wall Mount Pattern can be used to mount the TV if it is a VESA compliant Wall Mount...^IFV
A:AnswerThe stand legs for the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD have a width of 53.1" and they are not adjustable...^IFV
A:AnswerThe LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD features an HDMI ARC port (HDMI 2) and an Optical Digital Audio Out. It can be connected to any Soundbar featuring either of those two ports regardless of brand or manufacturer...^IFV
A:AnswerIf your Roku Streaming Stick has the FUBO app on it, you can plug it into any of the HDMI ports on the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD to stream FUBO from it on the TV...^IFV
A:AnswerAll the HDMI ports on this LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD are HDMI 2.0 ports and they are all HDCP 2.2compliant. HDMI 2.1 ports are only featured on LG NanoCell 85 Series 2020 and above TVs and on all 2020 LG OLED TVs...^IFV
A:AnswerHi Chuck. Best Buy will haul away a TV from your home for $24.99 when a replacement product is delivered by Geek Squad® or Best Buy Home Delivery. Then we will make sure it is properly and safely recycled. Additional charges may apply to Haul-Away service for projection or tube TVs. When purchasing the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD at BestBuy.com, if you choose Delivery service during checkout, you will be asked if you want Haul-Away service. If you order any TV with Store Pickup, you will need to call Best Buy at 1-800-433-5778 and order stand-alone Haul-Away service for $99. CRT/rear-projection TVs may require extra fees...^IFV
A:AnswerThe LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD is a VESA compliant Display that has a VESA Wall Mount Interface Pattern of 300 x 300 mm. Any VESA Compliant Wall Mount, regardless of whether it is a Fixed Wall Mount, Tilting Wall Mount or Full Motion Wall Mount can be used to mount the TV as long as it supports the TV's Wall Mount Interface Pattern and it is VESA Compliant...^IFV
A:AnswerThe LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD is not a Roku TV and it does not have Roku built-in. It runs on LG's webOS multitasking Operating System...^IFV
A:AnswerHi BTOWN. You cannot auto tune with an HDMI connection on the LG UHD 70 Series 65 inch 4K HDR Smart LED TV, Model # 65UN7000PUD. You have to connect your set-top box to the F-Type, 75-Ohm Coaxial connector in the back iof the TV labeled "Antenna/Cable In" to connect to the built-in QAM tuner with a coaxial cable so you can auto tune unencrypted cable channels...^IFV
