Questions & Answers

Q: QuestionCan this dryer work with 20 feet of exhaust

Asked 4 years ago by D.

• A:Answer It should. For fire safety and best drying keep the vent hose clear of lint

  Answered 3 years ago by MG28Verified Purchase

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Q: Questionmy door opening is 26.5inches wide the washer is 27inches wide,it does not fit what happens next

Asked 10 months ago by ilias.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer As you have noted, the ENERGY STAR® Certified LG 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White, Model # DLE6100W has a width of 27" so if your door opening is 26.5", you still have 1/4" (0.25") on either side of the dryer to fit it through your opening although it will be a tight fit. IF it cannot fit through your door opening, you can try removing any protruding features like casing, pipe, and door to make space available or consult a general contractor for advice on how to create more space in your house...^Ivan.

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionDoes it have an interior light when door opens?

Asked 1 year ago by Bill.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer Hello Bill. Thank you for your inquiry about the LG dryer model DLE6100W. Yes, this dryer is equipped with an interior light that activates when you open the door. This feature helps you see inside the dryer drum clearly, making it easier to load and unload clothes. If you have any more questions or need further assistance, please feel free to send us a private message via @LGUSSupport on our social media platforms. We're here to help. ^Sam

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs dryer delivered in the carton or not? My door opening to my basement may not be wide enough if I use the carton dimensions.

Asked 4 years ago by Juanita.

• A:Answer Ask the store re delivery questions.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionWhy is my dryer not drying completely?

Asked 4 years ago by Anonymous.

• A:Answer Haven’t had that problem.

  Answered 3 years ago by JohnCVerified Purchase

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Q: QuestionHow is this a smart dryer if it is not compatible with ThinQ? How can I access smart features?

Asked 2 years ago by Anonymous.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer This unit is not a smart dryer, it works well and is very basic, the Smart Diagnosis feature may be what is causing some confusion, its a system LG has with their app to assist you with troubleshooting

  Answered 2 years ago by mitchVerified Purchase

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Q: QuestionHow do I turn off sensor dry? Even when selecting manual dry for 40 minutes the dryer is still turning off after only 14 minutes

Asked 1 year ago by Olivia.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer Hi there, thank you for your question about the LG Dryer Model DLE6100W. If your dryer is turning off early even when set to Manual Dry, it’s possible the Sensor Dry feature is still influencing the cycle. Here’s how you can adjust settings for a true manual drying cycle: Select Manual Dry: Turn the cycle dial to select a manual drying option, such as Timed Dry. Turn Off Energy Saver: If the Energy Saver feature is enabled, it can cause the dryer to turn off prematurely to save energy. You can disable this by pressing the Energy Saver button until the indicator light turns off. Adjust the Drying Time: Set your desired drying time manually using the More Time/Less Time buttons. If the problem persists, it might be related to the sensors or settings, and a technician may need to inspect the dryer. Please contact us via social media @LGUSSupport for further assistance. —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionCan you turn off the end-of-cycle buzzer, Or adjust the volume?

Asked 1 year ago by Dryerbuyer.

This question was asked about the related product: LG - 7.3 Cu. Ft. Electric Dryer with Sensor Dry - White

• A:Answer The LG customer support says this unit has NO ability to turn off the chime, as there is no "Signal" button on it. I really wish this were clearer before purchase. I have NEVER before seen a washer or dryer where that was not available as an option.

  Answered 2 months ago by AnonymousVerified Purchase

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