A:AnswerThank you for raising your concern regarding LG Dryer (DLG3401W) model. To contact LG customer service regarding your 2-year-old LG gas dryer, the DLG3401W, which is not turning on, you can reach out to LG's customer support by calling their toll-free number at 1-800-243-0000. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
A:AnswerThank you for your interest in the LG Gas Dryer (DLG7301WE) model. If your LG DLG7301WE dryer won't turn on, try these steps to troubleshoot the issue:
1. Check the power supply: Make sure the dryer is plugged into a working outlet directly, without using an extension cord. Also, check the circuit breaker in your home and reset any flipped breakers if necessary.
2. Perform a hard reset: Unplug the dryer, then press and hold the POWER/START button for 5 seconds. After that, hold the PLAY/PAUSE button for another 5 seconds. Plug the dryer back in and see if it turns on.
3. Check for child lock: Some dryers have a child lock feature that can prevent them from starting. Check if the child lock is enabled and disable it if needed.
4. Inspect the thermal fuse: A blown thermal fuse can also prevent the dryer from starting. If the thermal fuse is defective, it will need to be replaced.
If symptoms persist, you can easily get in touch with us for your concerns by sending us a private message on facebook or twitter using @LGUSSupport and we would be pleased to help. ^Cris
A:AnswerLet us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
A:AnswerThe W x H x D dimensions for the ENERGY STAR® Qualified LG 7.3 Cu. Ft. 9-Cycle Gas Dryer with Sensor Dry Technology- White, Model # DLG7301WE are 27"" x 44 1/4"" x 29 1/2"" (50 1/4"" D with door open)...^IFV
A:AnswerLet us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
A:AnswerRegrettably, the ENERGY STAR® Qualified LG 7.3 Cu. Ft. 9-Cycle Smart Wi-Fi Enabled Gas Dryer with Sensor Dry - White, Model # DLG7301WE is not compatible with LG Laundry Pedestals. For a garage installation, you will need to place the dryer at least 18 inches (46 cm) above the floor. Even if the dryer was compatible with an LG Laundry Pedestal, LG Laundry Pedestals are only 13 9/10" high and you need 18 inches (46 cm) from the garage floor to the bottom of the dryer, so they would not raise the dryer high enough...^IFV
A:AnswerThey are going to charge a fee for the connection for each unit. They are going to make sure it's all-new parts in for a proper install, new water gas and vent lines