“It does not dry a load. It stops after a few minutes. It does not "indicate" the load is finished. It just stops. Within the first few minutes it always stops - no matter what setting. LG says the sensor says it's dry. Help?”
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Hi there, Bailey. Thank you for reaching out about your LG DLG3401W Gas Dryer. We understand how important it is for your dryer to function properly, and we’re here to assist. It sounds like your dryer is prematurely stopping after a few minutes, and the sensor is incorrectly indicating that the load is dry. There are a few potential causes for this issue, and we'd like to provide you with a few troubleshooting steps: Check for Airflow Blockages: One of the most common causes for a dryer to stop prematurely is restricted airflow. Make sure the venting system is clear of any lint or obstructions. This includes the lint filter, exhaust duct, and vent hose. Even small blockages can cause the dryer to overheat and shut down early. It’s important to regularly clean the lint filter and check the exhaust duct for buildup. Sensor Issues: The moisture sensor in the dryer could be malfunctioning or covered in lint, which can cause it to misread the moisture level in your clothes and stop the cycle too soon. Try cleaning the sensor strips inside the drum with a soft cloth and mild soap solution. These strips are usually located inside the drum, near the front. Check for Heating Issues: If the dryer is not heating properly, it may cause the clothes to not dry fully, which could lead to the dryer shutting off prematurely. Ensure the dryer is producing heat by running a cycle and checking for warm air from the exhaust vent. If it's not heating, this could indicate a problem with the heating element or thermostat. Overloading the Dryer: Sometimes overloading the dryer can cause the clothes to not tumble properly, leading to uneven drying and the dryer stopping prematurely. Try drying smaller loads to see if that makes a difference. LG Dryer – Why is My Dryer Not Heating, Not Drying or Taking a Long Time Drying? - https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634 If these steps don’t resolve the issue, it may be time to schedule a service appointment for further inspection. For additional assistance, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help you troubleshoot further. We appreciate your patience and thank you for choosing LG! —Renzo
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