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Questions & Answers

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  • Questiongot the dryer on the 16th, and now it is squeaking. what could be causing this? Model: DLG3471M

    Asked by AshleyR.

    • Answer Is there a specific cycle or instance when the ENERGY STAR® Certified LG 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Care - Middle Black, Model # DLG3471M, is squeaking? Regrettably, without more detail, there is no way to determine what the cause could be. The dryer will have to be inspected by a qualified, service technician to determine what the cause is...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the KTSK1 stacking kit work with this?

    Asked by KTSK1.

    • Answer The 27" LG Stacking Kit, Model # KSTK1 can be used to stack the ENERGY STAR® Certified LG 7.4 cu. Ft. Ultra Large Capacity Gas Dryer, Model # DLG3471M on a compatible LG Front Load washer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes it come in electric?

    Asked by Gsc.

    • Answer Hi there, thank you for reaching out with your question. The LG DLG3471M is specifically a gas dryer. However, if you're looking for an electric dryer option, we do have the DLE3470M, which provides the same features as the DLG3471M but uses electricity instead of gas. https://www.lg.com/us/washers-dryers/lg-dle3470m-electric-dryer We understand your situation, and we'd be happy to assist you further with any additional questions or information. Please send us a private message on Social Media @LGUSSupport, and we'll be glad to help you with your specific needs. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes purchase of dryer come with dryer rack or is it a separate purchase?

    Asked by ki.

    • Answer I didn’t buy a rack it was just a dryer

      Answered by Anonymous

  • QuestionAre the dimensions of the washer dryer pair LG 5.0 high efficiency. Front load, the same dimensions as the paired dryerDLG3471M $1699.98 Middle Black - gas?

    Asked by Pj.

    • Answer Hi, Pj. Thank you for your question about the washer and dryer pair. The LG 5.0 High-Efficiency Front Load Washer and the DLG3471M gas dryer are typically sold as a pair and have matching dimensions. Both units are designed to fit together for a seamless installation, with the following approximate dimensions: • Washer (Front Load): 27" W x 30" D x 39" H • Dryer (DLG3471M): 27" W x 30" D x 39" H The gas dryer you mentioned is typically priced around $1699.98 and is designed to match the washer in terms of size and features. If you need more detailed specifications or have additional questions, please feel free to send us a private message on Social Media @LGUSSupport. We're happy to assist further! —James

      Answered by LG Digital Customer Care

  • QuestionCan this dryer be stacked over a dryer of a different brand that is the same side?

    Asked by BKDryer.

    • Answer Hi there! Thank you for reaching out about the DLG3471M gas dryer. We understand you're interested in stacking this unit with a dryer of a different brand. For safety and optimal performance, we recommend stacking the DLG3471M only over a compatible LG washer using the LG KSTK4 stacking kit. Other brands may not align properly or provide the same stability, which can lead to potential safety and operational concerns. https://www.lg.com/us/washers-dryers/lg-dlg3471m-gas-dryer#pdp_specs If you have additional questions or need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to help. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat stacking kit should I purchase for this?

    Asked by Laurie.

    • Answer Hey Laurie. The stacking kit for this LG dryer is KSTK4. You can easily purchase it here: https://www.lg.com/us/appliances-accessories/lg-kstk4-laundry-front-load-stacking-kit. For more questions, private message us on social media @LGUSSupport. We're always happy to help! ^David

      Answered by LG Digital Customer Care

  • QuestionCan this dryer be side vented?

    Asked by Kirby.

    • Answer Yes with a Semi-Rigid Dryer Vent Kit Required for Hook-Up -

      Answered by Cameraguy

  • QuestionCan you reverse the doors on this washer/dryer set

    Asked by Michelle.

    • Answer Not sure if the doors are reversible but when you ordered the appliance, the sales person should have noted right or left side opening.

      Answered by Cameraguy