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Ours was installed with a flexible hose but installer had snaked the hose. The dryer was not working, as described in the manual, because the passage was crimped off. Installer returned, shortened the hose to make a slightly angled but nearly direct connection to the vent (no snaking this time) and it has worked smoothly since, 6 months now.
Sorry, there was a problem. Please try again later.Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
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