“I just purchased aLG - 75" Class NanoCell 99 Series LED 8K UHD Smart webOS TV. When I hook in the 8K adaptor and set the TV to either 4K or 8K I don't get any volume out of the internal speakers. I am not using external speakers. Thanks for your help.”

Asked by question 4 years ago

1-3 of 3 Answers

Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
Answered by LG Digital Customer Care 4 years ago
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Make sure internal speakers are selected on the TV settings.
Answered by Adonis 4 years ago
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Do not know what "adapter" you are talking about. As far as settings go check the sound profile on the TV and make sure you are using the TV speakers. Have the same TV and have not seen settings specifically for 8K. The TV will upscale 4K content automatically.
Answered by Rugby49 4 years ago
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